Splendours of Japan

Traveler Reviews

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  Thomas

  April 26th, 2026
  What a fantastic trip. It was a well organised and supervised trip. Great range of places and great motels. We really...
  What a fantastic trip. It was a well organised and supervised trip. Great range of places and great motels. We really enjoyed the diversity of guests on the tour and they really made it a special experience. The tour guide Yama was knowledgeable and experienced in working with a diverse group of travelers. Very valuable and well priced tourShow more
  Traveled in April 2026
  

  Reply from: Trafalgar

  Thank you for travelling with us and for sharing your feedback. We are pleased to hear that you enjoyed the range of destinations, accommodation and the overall organisation of the trip. It is also great to know that travelling with a diverse group added to your experience in a meaningful way. Your kind comments about your Travel Director’s knowledge and ability to support a varied group are very much appreciated and will be shared with them. We are grateful for your feedback and hope to welcome you on another journey in the future.

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  Tom

  October 10th, 2025
  It was perfect. The guide MIKE wad tremendous. The only thing better was the people! Mike was extremely talented and...
  It was perfect. The guide MIKE wad tremendous. The only thing better was the people! Mike was extremely talented and passionate. He knew his stuff.Show more
  Traveled in October 2025
  

  Reply from: Trafalgar

  Thank you for your kind words and taking this adventure with us.

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  Marcie

  October 5th, 2024
  Avoid Trafalgar’s Splendors of Japan with Hiroshima Tour & Terrible Experience with Trafalgar's Guest Services I...
  Avoid Trafalgar’s Splendors of Japan with Hiroshima Tour & Terrible Experience with Trafalgar's Guest Services I strongly advise against booking Trafalgar’s Splendors of Japan with Hiroshima tour. While our guide was professional, they spoke to us like we were children, which quickly became condescending and frustrating. The itinerary was poorly planned, with way too much time spent on the bus and not nearly enough time at the actual attractions. Despite the sweltering heat, there were no adjustments made to accommodate the weather, leaving us uncomfortable and exhausted. The hotels were outdated, and no precautions were taken to ensure guests' health, which was especially concerning during a group tour. The experience felt far too touristy and staged rather than authentic, making it a huge letdown for anyone hoping to truly experience Japan. Group meals were also disappointing—unimaginative and lacking local flair. Considering the price, this tour is not worth it. Between the rushed schedule, uninspired itinerary, and lack of concern for guests' comfort and health, it was a major disappointment. I would recommend looking elsewhere if you want a meaningful, well-organized trip to Japan. Additionally, our experience with Trafalgar’s Guest Services was extremely disappointing. We contacted them during our tour with urgent concerns, and it took days for them to respond. When they finally did, their answer was dismissive—they told us we’d have to wait until after the trip for any resolution. This left us feeling helpless and unheard while still on the tour. After the trip, we reached out again hoping for some accountability, but instead received a detailed response that completely brushed off all of our concerns. They offered no remedy or compensation for the issues we raised, despite how much we paid for the tour. It was clear that they were not interested in making things right. We expected better service from a company like Trafalgar, and this experience left us frustrated and dissatisfied. I would not recommend relying on their guest services for any meaningful support.Show more
  Traveled in September 2024
  

  Reply from: Trafalgar

  Thank you for taking the time to share your feedback with us. We appreciate your input and apologise for any inconvenience you may have experienced. Our team has initiated a case to review your booking, and our Guest Relations Department will contact you in due course to discuss your concerns further. Thank you again for your feedback.

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  Kevin

  March 24th, 2024
  A pretty comprehensive tour
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  Traveled in March 2024
  

  Reply from: Trafalgar

  Thank you for choosing Trafalgar for your travel adventure; we appreciate your positive review and being our guest.

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  Vivian

  November 18th, 2023
  The itinerary provided a very wide and varied taste of Japanese culture. The tour guide was personable and excellent.
  Traveled in October 2023
  

  Reply from: Trafalgar

  Thank you for taking the time to share your review with us. We appreciate hearing from our clients and learning about their experiences. We are thrilled to hear that you enjoyed the exciting itinerary we had planned for you and that you found our Travel Director knowledgeable and professional. Our Travel Directors are valuable assets to our company, and we are proud to have them on our team. It was our pleasure to host you on tour, and we would love to welcome you back for your next travel adventure.

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  Aida

  August 29th, 2023
  Nicely organized tour. Perfect hotels. Great food everywhere. Very comfortable busses. Extremely well organized,...
  Nicely organized tour. Perfect hotels. Great food everywhere. Very comfortable busses. Extremely well organized, knowledgeable and caring tour director.Show more
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  Traveled in August 2023
  

  Reply from: Trafalgar

  Thank you for sharing your review and photos with us. We're grateful for your positive feedback. We are delighted to learn that your Travel Director made you feel at home while sharing their expertise, insider tips, local secrets, and top recommendations of what Japan offers and providing you with professional service throughout the trip. That said, we hope you had an incredible adventure and returned home with many happy memories.

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• D

  Debra

  April 19th, 2023
  Tour itself was quite good but Trafalgar's communication is extremely slow and definitely sub standard. Also lied...
  Tour itself was quite good but Trafalgar's communication is extremely slow and definitely sub standard. Also lied about final destination; it was Kyoto NOT Osaka as advertised. They also are way too slow at providing a proper itinerary, we missed out on Imperial Palace in Tokyo because they didn't know the opening tinesShow more
  Traveled in April 2023
  

  Reply from: Trafalgar

  Thank you for sharing your feedback with us during your time in Japan. Our Splendours of Japan starts from Tokyo and ends in Osaka; however, at times, for the safety of our valuable guests, there are occasions of last-minute changes to an itinerary due to unforeseen circumstances. Nevertheless, the travellers should be informed regarding these last minutes changes. With that in mind, hopefully, we will have the chance to restore your impression of our experiences in the future.

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  Caroline

  April 16th, 2018
  Awesome itinerary and tour.
  Traveled in March 2018
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  Abhay

  April 16th, 2018
  Great tour, well paced for elderly people. Hotel locations were excellent.
  Traveled in April 2018
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  Errol

  November 18th, 2017
  This tour was an excellent introduction to the special features of Japan: its history, culture, contemporary...
  This tour was an excellent introduction to the special features of Japan: its history, culture, contemporary developments and aesthetic achievements. Well chosen events and locations meant we were introduced to Shinto and Buddhist traditions, technological advances, sushi making, traditional paper making, types of saki, and a wide range of geographical features from Mount Fuji-san to traditional gardens and samurai temples. Tokyo and Kyoto were focal points, but we also travelled through the Japanese mountains entering an amazing complex of roads and tunnels through steep terrain, tree-covered hillsides and cultural heritage sites. Our tour guide, Kaito, provided a continual commentary of interesting background and explanation. There were numerous high points and no lows.Show more
  Traveled in November 2017