Czech Republic Tour Companies

Marek and Filip did a very good job of showing us the highlights of Czechia. The tour was relaxed, they did all that could be expected to accommodate the interests of all members of the group and gave us a personal insight into the country. We would recommend this tour.

Marek kept us on schedule while still allowing us to freedom to do what we wanted (ex. stop to buy souvenirs). When I left my backpack in Prague, he called the hotel immediately to make sure they would hold it until I got back. He was also instrumental in helping me find stamps and mail my postcards. Filip, who was our guide in Prague, recommend a really great restaurant/brewery, and escorted us around on public transit to help us get a more authentic experience. Hotels were all pretty great, with La Fenice in Prague being my favorite. Would recommend this agency to anyone looking for a small group tour of the Czech Republic.

Disappointing Experience with Wingbuddy and CroisiEurope’s "Jewels of the Danube" River Cruise (Sept 25 - Oct 4, 2024) Unfortunately, this was one of the worst cruises we have ever taken. I strongly recommend thoroughly reading reviews before booking any trip with Wingbuddy, a travel agency based in Montreal, Canada. While their official website shows only 4-5 star ratings, our experience was far from that. We booked our trip well in advance in February 2024, which included flights, transportation, and hotel stays before and after the cruise. We paid 50% upfront. The day after booking, Wingbuddy sent our Air Canada flight tickets—without baggage included. This meant that each checked bag would cost us $85 per person for both the outbound and return flights. When I asked to cancel the package and receive a refund, I was informed it was impossible because the tickets had already been issued, despite Air Canada allowing refunds up to 24 hours before the flight. Their trip description says not including any baggage for a transatlantic flight ?! There was no intention to fight. A few weeks before the trip, Eastern Europe experienced flooding. Wingbuddy sent us the embarkation voucher and hotel/transportation information, but there was no mention of any disruptions. Only two hours before leaving for the airport in Toronto did we receive an "urgent" email informing us that the itinerary had changed. Instead of embarking in Vienna as planned, we would have to take a bus to Budapest, with the ship being replaced the following day. This meant we spent the second day of our trip on a four-hour bus ride to a hotel in Budapest, and then another bus trip the next day to a Hungarian village, only boarding the ship late in the evening. Two days of our cruise were lost. We were fortunate the cruise happened at all—previous groups on the same itinerary had spent 9 days traveling by bus with just one day on the ship. Wingbuddy clearly knew about the situation well in advance and failed to notify customers, depriving us of the opportunity to cancel or reschedule. Their lack of transparency and communication is deeply concerning. As for CroisiEurope, the cruise company, we were equally disappointed. Overall very poor customer service. Very non-caring, rigid. Food overall was unhealthy , especially the breakfast. The ship itself was in bad condition, with dirty carpets throughout and outdated furniture. I cannot recommend CroisiEurope; you're better off spending a little more for a higher-quality cruise experience. The only positive aspect of the trip was the transportation, as the drivers were punctual and provided good service. In conclusion, Wingbuddy's lack of transparency and communication, combined with CroisiEurope's non-quality service, made for a highly disappointing trip. Their primary focus seems to be on securing payments, with little regard for customer satisfaction or the quality of the experience. I would advise potential travelers to be cautious and consider other options.

Prague and Vienna are beautiful cities but I would not recommend visiting them in the summer. They were both very crowded and hot during July when we visited. The hotel we were booked at in Prague did not have air conditioning and sleeping at night was very uncomfortable. Also, the hotels in Europe do not furnish washcloths, so you have to bring your own means of washing in the showers. Our flight to Prague was late arriving due to errors by our airline carrier from the U.S., so the driver that was included in our tour package to take us to our hotel did not wait for our late arrival and we had to pay for an Uber driver to take us from the airport to our hotel.

I recently had the pleasure of joining the "4 Countries in 1 Week" tour with Prague Best Experience, and I can honestly say it exceeded all my expectations! Visiting Prague, Budapest, Vienna, and Bratislava in one week seemed ambitious, but this tour was perfectly paced, with a great balance of sightseeing, cultural experiences, and personal time to explore.

Highly recommend this tour! The tours were remarkably good and we got to try all kinds of things across Prague, Vienna, Bratislava and Budapest. Highly recommend this!!

Excellent experience

The trip turned out to be even better than expected by WiseYatra freely upgrading us to 4 star hotels even though we had paid for 3 star hotels. Wise Yatra also provided pretty detailed itinerary along with many pointers. I would definitely recommend them and will inquire with them for our next trips. We like the middle ground due to the flexibility of schedule and not having to book everything. We also prefer to pick our own food. So worked out really well. Wise Yatra team really went above and beyond to keep checking with us daily.

Fantastic adventure! I did this trip alone and it was wonderful, I recommended for anyone travelling alone or with friends/adult family! You will meet a lot of great people, eat wonderful food, se landscapes masterfully crafted through 1000 year's of history. My communication with team at Euroadventures have been great, fast response, easy to understand and a great aid to fall back to if any uncertainty arose. Multiple days on one location make it easy to take in all the new impression that I got, they give you a good amount for free time so I never felt stressed and they give you further recommendations for extra activities that you may want to do. I did a lot of food tasting trips on the evening and museum walking. I lived in hostel's and hade a great experience, you have to lower your expectations (not a hotel) and understand your living with others so it might be a bit noisy but I made new friends and got great memories that I wouldn't get from a hotel.

Loved the weekend in Prague. My buddy and I did it in December when there was Christmas markets going on. Really cool time to be there and Prague is just a super cool, beautiful city. Guide and tours were good as was the boat cruise and then especially the beer tour they include with pilsner tasting (included). We booked the private hotel room option and it was centrally located and comfortable.

Great boat. Excellent tour selections with superb english-speaking guides. Tasty French food.

The food was average. Unlike other Croisieurope tours I have taken in the past. The tour director in the 2nd ship was not as friendly or informative as the 1st ship. The staff on both ships were amazing!

Our tour was July 11 to 19, 2023, Prague to Vienna. I was incredibly disappointed with the two major components of our self guided tour, our accommodations, and my bike. I realized that my bike was in poor condition on the first day after our driver unloaded it and drove off--no bike fitting as stated, the rear reflector was a piece of red tape, and I was given a thin yellow strap to use. The helmet was well used and the back light didn't work. I could only navigate with 3 gears, my chain keep coming off, and the brakes were loud and I felt unsafe. Roadside assistance was slow and when I did hear back from our Ave contact hours later, hopeful he would be of assistance, he was still trying to find a bike mechanic for the following day, ugh, the following day! It was 32 degrees and we needed to be on the road early. I ended up tracking down a bike mechanic on my own, paid him in cash, and still had to chance gears and brake slowly and carefully. Our rooms were purported to be three star, however, they were substandard and one inn had us in the attic with no windows that could be opened and it was a heatwave. Our return transfer driver was organizing other work and was texting and driving for the 50 minute freeway trip, unsafe and unprofessional. Marianne

I have done self-guided cycling trips in 6 different countries and have never had any issues. However, UTracks was terrible. They subcontract to AVE Travel. 1. Bike not properly tuned up upon delivery and AVE Travel was not responsive in helping us find a bike repair shop along the way. 2. Accomodation was substandard or poorly located. For example, In Cesky Krumlov, we stayed in a small run down building located on a street with boarded up buildings. The tiny rooms were located in the attic with a small window that did not open in 30 degree C temperature. Another town, we were put up outside of the city centre in a truck stop. 3. They changed our itinerary with no explanation. The trip we booked and paid for clearly included an overnight stop at Vranov. However, we were shunted off to a much smaller village of Bitov 4 kms away where there is nothing of interest. The hotel was particularly grim. Hotel Bitov is run down and filthy. The toilet seat in my room was cracked and stained, the rugs were infested with dead bugs and curling at the edges. The drapes were coated with heavy dust that spread into the room when closed. Why was our itinerary changed? To add insult to injury, when we emailed UTracks with our concerns, we heard NOTHING back. All they are interested in is booking the trips with no concern for the comfort and safety of their riders.

Marlee was really caring and comforting. She recommended fantastic places to eat. She was easy to talk to if I had a problem. She had a lot of enthusiasm and passion for this tour.

Marlee was the best guide ever! super informative, very helpful and friendly. Tried to teach me some italian. We will be friends foreverrrrrrrr

Tour was packed with activities but it was good that we had some time to do things on our own.

Thoroughly enjoyed the full day hiking in Slovakia on day 4