- Number of tours
- 89
- Age Range
- 1-99
- Number of reviews
- 1,071
- Response rate
- 96%
- Response time
- within 2 days
Wingbuddy Reviews (1,068)
Write a review
Simran
Written on November 8th, 2024Our family of four recently completed an 11-day tour of Italy with Wingbuddy Travel Operators / Fantasia by Carrani tours, and while their logistics of organisi…Read moreAnonymous
Written on November 7th, 2024I absolutely loved staying in Nice. Our hotel and surroundings were great. I was just disappointed that our tours/excursions were always so rushed. I would h…Read more- G
Gail
Written on October 31st, 2024This tour was absolutely amazing! It was a Dream Vacation for my husband and I the year we turned 60. We had never travelled to a tropical country together befo…Read more - DH
Anonymous
Written on October 30th, 2024Due to health and mobility issues, we did not see or do tthe tours on this tour. Nonetheless we did enjoy what we were able to see and do on our own. Our tour…Read more - JH
Jill
Written on October 27th, 2024I Will not use Wingbuddy again. This was a poorly organized trip and reflects badly on the company's overall ability to function during less than ideal situatio…Read more Jean
Japan, Great Discovery
Written on October 26th, 2024Our guide was exceptional! Mr. Atsushi was so patient with this group. I've been on many tours but this group was extremely needy and had difficulty following d…Read moreIgor
Written on October 17th, 2024Disappointing Experience with Wingbuddy and CroisiEurope’s "Jewels of the Danube" River Cruise (Sept 25 - Oct 4, 2024) Unfortunately, this was one of the wor…Read more- B
Barb
Written on October 8th, 2024We are currently on a tour of Spain, Portugal and Morocco. The tour guide who Wingbuddy has hired for this trip is very young, very inexperienced, not very know…Read more - DW
Dawn
Written on October 6th, 2024Places we went were great. Hotels were not what I would consider 4 or 5 star. Stefano, although he talks a lot was a great guide in comparison to the rest of t…Read more - KM
Karen
Written on October 6th, 2024Do not book with Wingbuddy and these are the reasons why: 1. Had to wait for almost 2 hours for all of the flights to come in before they took us to the hotel …Read more
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ABOUT WINGBUDDY
MISSION
Our mission is to facilitate the panning process of both simple and complex trips, by offering complete packages key in hand. We believe a traveller’s time should not be in planning the trip, but rather enjoyed during their trip.
PRODUCTS
Wingbuddy specializes in its exclusively built international packages, as well as all-inclusive packages, flights, hotels, cruises and cars. Thank you for taking the time to read this, and more importantly for allowing us to plan your next vacation, to the best of our ability. We are confident that your next trip will be a memorable one!
CUSTOMER SERVICE
Our customer service is unparalleled, simply because our trained team is passionate about the products we offer because and understand the importance of satisfied clients, and the lifetime value of a satisfied traveller. The continuous improvement of our technology, training our passionate agents, and offering the best deals on all our packages is our formula for success. We understand that customer service is complete when it is perfected before, during and after the trip, and we continuously strive to offer the highest level of assistance at all times.
CORPORATE INFORMATION
Wingbuddy Inc. is a Canadian corporation that is licensed in the province of Quebec and governed by the OPC, and we adhere accordingly to all of their requirements and regulations.
FOUNDERS
Wingbuddy’s founders carry over 10 years of experience by managing their 33 year old sister company. Both passionate travellers, they have thoroughly studied each and every destination offered, in order to deliver the most complete packages.
Questions & Answers
Is there a minimum or maximum age to go on a Wingbuddy tour?
There is no minimum or maximum age for Wingbuddy tours. However, solo travellers MUST be 18 years or older.
Once I book, do I receive an invoice?
Yes, we send an invoice to all travelers.
Where can I find additional information, such as dress code, currency and other relevant questions regarding my trip?
Please refer to your package page under the FAQ tab. Most answers to your questions are there!
Is it possible to add optional excursions after completing my reservation?
Yes, it is possible to add optional excursions at least 2 weeks before departure. Please contact us via your booking. The best is to book your optional excursion upon completing your booking, you can also book some excursions at the destination.
If I need to cancel my trip, how do I proceed?
We require a written cancellation confirmation on your booking page. Our team will send you a cancellation letter for your insurance if required. Please refer to our terms and conditions for more details regarding our cancellation policy.
What are the Covid-related restrictions for my trip?
Entry requirements differ for each of the countries in our packages. All information regarding entry requirements will be provided with the final documents 1-2 weeks before your departure. As these are constantly evolving, we highlight recommend that all passengers consult their destination countries' government-issued guidance. The same is required for your return home.
How do I make a new reservation with my Wingbuddy credit?
If you have a Credit for Future Tours with us, you can view the credit on the Booking Conversation Page via "Modify Booking" on your original booking. You can also note the Book by and Travel by dates located on the original Booking Conversation Page to help you make a decision regarding your next adventure with us.
Is insurance required?
While not required, insurance is highly recommended. Most of our travelers book their trip many months in advance making the likelihood of something happening between the time a guest books their trip and the time of travel, unexpected events could happen to the guest, a family member, or a traveling companion which could prevent them from going and cause financial loss.
When will the hotel names be shared and are they guaranteed?
Hotel names will be shared on your travel voucher to be received one or two weeks prior to departure. Hotels may be changed without notice while always maintaining the chosen categories
Is the departure guaranteed? Is it possible that Wingbuddy cancels the trip because not enough passengers have booked it?
Most of our departures are guaranteed. It is very unlikely that Wingbuddy cancels the package for this reason.
Is it possible to modify the flights included in the package (depart earlier or return later) or deviate the flights?
Before the booking, yes. Our sales team will be happy to customize your package if you wish to stay longer at your destination, come back from a different airport, or add a flight if needed. Ask your agent when making your reservation. Once the reservation has been confirmed, it is not possible to make any changes or upgrade the plane ticket.
When will I receive my plane tickets and other travel documents?
After you have reviewed the confirmation, you receive the plane tickets within 72 business hours. The rest of the travel documents (vouchers, tour itinerary, train tickets) will be sent 1 to 2 weeks prior to departure.
What is your cancellation policy?
Please carefully read the Terms & Conditions prior to confirming the booking on TourRadar.
Once I book, is it possible to change my departure date?
No, once your package is booked, the date cannot be modified.
Do I need a visa to travel?
Whether you need a visa or not depends on your citizenship and your destination. It is your responsibility to make sure you have the right documents to enter/stop in a country. For some of our packages (Egypt, Jordan, Vietnam) we take care of the visa for you and/or let you know how to obtain it.
Do I need vaccines before traveling?
We recommend checking with a travel clinic as soon as you book your package, as some destinations require shots several weeks in advance.
Contact our Travel Experts
+1 844 311 8331
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!