The Italian Dream

Customer Reviews

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  K.

  · November 30th, 2024
  I cannot tell if we eat an actual meal. Some of the meals fro. The tour were like tapas or small trying portions. Some people have a nigth that they do not eat at all because the menu was not good. The last day was a solo day and I think that was not fair base on the high cost of this package. Some people got lost or arrive at the hotel really late. We have to go everywhere by ourselves. Was a good idea to at least have a small bus to pick us up. The lost phone number that they gave us for that day does not work. I contacted them and only 2 replies in 2 hours and was only to ask silly questions. Like "you find the tour guide"? If I found it I will not been contacting you. They plus was the driver and the tour guide. They was just amazing. Really helpful, kind and fun people. But need to make improvements in this tour. Specially if you want to charge that much for us to guide ourselves with no actual real food on the big meals. Thanks
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  Trip date: November 2024
• A

  CATHERINE NUNES

  · August 26th, 2024
  Thank you, we had a great time and will definitely recommend wingbuddy to friends
  Trip date: August 2024

  Review collected by Wingbuddy
• A

  TAUFIK HAROON

  · August 4th, 2024
  Used for the first time. Very professional services and reasonable price. Hassle free travel. Highly recommended.
  Trip date: July 2024

  Review collected by Wingbuddy
• DH

  Donald

  · October 30th, 2024
  Due to health and mobility issues, we did not see or do tthe tours on this tour. Nonetheless we did enjoy what we were able to see and do on our own. Our tour guide was understanding of our special needs and did keep us advised wwhen and where to be ready to get back on thw bus. Each hotel room had its unique problems which we endured and gave us something to remember from the tour. Our bus driver drove safely to each destination and was there to help us on and off the bus.
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  Trip date: October 2024
• RT

  Ron

  · September 13th, 2024
  Disappointing that we didn't have a Tour Leader for the full time of our tour. We were left to find our own way on Saturday, August 31, 2024 even though the tour was supposed to have a Leader Provided. Was there any justification as to why we did not have a Tour Leader on the last tour day of our paid tour? Why were we left to find our own way from the St. Peter's Bascilica to the Arch of the Constantine at OUR expense when we paid for a Tour Leader to coordinate and provide transportation. Also, We had to find/pay our way back to the hotel after the Arch of the Constantine tour vs. have tranpsportation provided as part of the tour package. If I wanted to fend for myself on the tour I would not have purchased a tour package w/a Tour Leader in the first place. It defeats the reason why we purchased a tour package. We didn't want to have to deal with these logistics and expenses one at a time. Why did they try to get us to accept a sack lunch on the first day of the tour at the B&B Hotel vs. eat at the buffet? Breakfast was to be provided at the hotel, but the hotel didn't offer the buffet until 0700 hours and we were given THREE different times for our pickup by our driver for that first morning (0700, 0715, 0730 hours). That is POOR communication/organization on the tour company's part. Disappointing that the extra cost/optional tour to Piza (100 euros for two people) did not even include access inside of the Tower of Pisa (really?). Tour Leader gave a lot of information verbally that was not easy to grasp or comprehend and way too much information to try to remember the details when it came to logistics for directions and timing, etc. of events.
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  Trip date: August 2024
• KH

  Kay Maree

  · August 29th, 2024
  I have sent emails explaining why I give a poor rating.
  Trip date: October 2023
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  Joy

  · August 28th, 2024
  We were supposed to take a trip to Portugal in October but my friend became incapacitated. I had already paid the $3,000 the trip cost. When I asked for my money back, I got excuse after excuse, until “Tyler” told me the only way I could get my money back was to pay a cancellation fee of $1,090.. I asked him why he could not take it from the money I had already paid and send me the difference. He said that was not the way it was done, so I reluctantly sent another $1,090 in early June! Have I gotten my money back??? No, despite paying the extra money. This place is a scam. Please don’t fall for their promises!
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  Trip date: August 2024
• 

  Karen

  · August 3rd, 2024
  We use tour radar every year for our family trips. We just returned from our trip to Italy. It was incredible. Our tour guide Dimitri was fabulous. Roufus from tour radar is our go to guy!!! He is the best!!! This trip is busy but what we saw was incredible. All of us loved the trip. There were 14 of us. The accommodations were comfortable and we had no difficulty finding a restaurant for dinner near by. We just booked out 5 trip with tour radar for 2025.
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  Wingbuddy commented on this review

  Thank you so much for your fantastic review Kathleen! We’re thrilled to hear that you and your family had an incredible time in Italy and enjoyed Dimitri’s guidance. It’s wonderful to know that everything went smoothly for your group. We’re excited to... Show more
  Trip date: May 2024
• NM

  Netxy

  · July 28th, 2024
  Stefano our guide was amazing. Our first hotel, hotel Constanta was not up to par, no AC, beds were horrible and the overall presentation of the hotel, i will give them a 1. The rest of the hotels Delfino and Rafaello were really good. The actual tours were good and again thanks to Stefano and our Driver Antonio. The Vatican tour they need to check for wheelchair friendly because they told us they didn't have access when they actually do. All things considered I will give the tour a 7 out of 10 again because of Stefano. But sincerely I will check when I book my next vacation and I am going to check who is the provider, I do not think I will go with Wingbuddy again sorry.
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  Wingbuddy commented on this review

  Thank you for your feedback Netxy. We’re thrilled to hear that Stefano and Antonio made a positive impact on your tour and that you enjoyed the Delfino and Rafaello hotels. We apologize for the issues you experienced with Hotel Constanta and the Vatican... Show more
  
  Trip date: June 2024
• JM

  Janet

  · July 6th, 2024
  Very disappointed in lack of communication regarding itenerary. We were not notified of Sat June 29 change in Vatican tours until we arrived. We were offered tour if Paletine Hill and Hop on hop off bus services. The replacements were not equal value or quality of Vatican tour. AND Vatican was opened for tourists and tours Saturday June 29 after all. Several members went there and observed tours taking place. What was your reason for cancellations and not double checking????
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  Wingbuddy commented on this review

  Thank you for your feedback Janet. We’re truly sorry for the lack of communication regarding the changes to the Vatican tour itinerary and for any inconvenience this caused. It’s concerning to hear about the discrepancies with the replacements offered.... Show more
  Trip date: June 2024