Israel Tour Companies

Dan Porges, excellent and knowledgable of the History and events. This was quite an experience for me. He kept the group engaged on the tour. I will definitely be back to complete more tours. RW

Well worth the money. I'd recommend it to friends and family.

We make reservations for Highlights of the Holy Land Israel & Jordan & Cairo Tour - 13 Days" with Click Tours. Upon arrival at the airport we could not find our transfer to the hotel, as the tour was subcontracted by CTG. After over 1/2 hour of seeking for our transportation, we finally figured out by moving around and asking transportation reps holding signs. Our tour guide with CTG was fantastic and sites visited were all great. Two hotels were poor (Tel-Aviv, and Petra). The driver that took us from Israel to border with Jordan, overcharged us for country fee, he also delayed by at least one hour our crossing from Israel to Jordan because he decided to pick up a lot of passengers from another bus, thus we ended up arriving too late at Iman to appreciate some of the sights during daytime. Even worst, that driver was often reading text messages on his cell phone while driving a coach. CTG's staff in Egypt was very good, as well as food and hotel was decent.

Well done with scheduling and good hotels and good choices

I had a wonderful time! Our tour guide Orna was very knowledgeable, caring and with very good sense of humor! The same thing I would also say about our bus driver Namir. We felt very safe and cared of.

Could been more time,because one days walk 8 miles in very hot. But Neil did very excellent job

We had a good trip with a group of wonderful people. Tour guides in Egypt and Jordan were very knowledgeable.

The parts of our Tour we were provided were excellent. The service provided in the aftermath of the cancelation of our Israel and Bethlehem tours and flights homes was not helpful.

I'll start with the good. The tour itself is really good, the things that you see are breathtaking but the poor organisation of the tour mean that sometimes you can't enjoy the experience. Just so that other people are aware Tour Radar don't actually organise the tour they give this responsibility to another company called Bamba experience, but they also are not the ones organising the tour, the tour is actually given by Tourist Israel so probably easier to book directly with them. It took me a few days to just find out where the meeting point was. I emailed Bamba experience and this agent replied that the meeting point was in Tel Aviv. Not sure if they realised that is an entire city and not a place. Eventually I did find out where it was. When i first arrived at the meeting point no one knew who the first two companies were. Tourist israel is only mentioned in one of the many emails that they sent me so it was very difficult to know what i should ask about. I asked the driver if i was in the right place he told me he's not the tour guide, just the driver. I tried calling to ask on their 24h phone line and of course no one answered. I asked people around and some were on a 2 day tour some on a 4 day tour. Since mine was 3 i thought it might be a different one. Then i spoke to someone who was on the 3 day tour. On a whim i got on the bus. We drove all the way to the border without anyone checking tickets or anything like that. The border crossing takes about 3h - not the tour's fault but just a heads up. We get on the Jordanian side and there was no one from tourist israel, just this guy saying 'fun time, fun time'. Someone tells him that we're not with fun time but if he knows where the guide from tourist israel is and he's like oh yeah they are the same thing. This is something we were meant to somehow know. We go with him and my name wasn't on the list. I start calling them abd sending emails and they just told me they were gonna look into it. Eventually the border allows me to go and we continue the journey. Few hours later i ask the guide if he has heard anything else from the agency and he's like yes, did i not tell you? When we got to Petra, on our lunch break there was thus guy asking people for payment. I told them that i have already paid but they guy said that he doesn't care that he hasn't received the money and if i want to get back on the tour bus then i had to pay again. Given that my options were wuite limited i paid again as I didn't want to be left in Petra. Then I got back in touch with the agency and they ensured me that they will sort it out in a few days. It took over a month and constant emails for me to get my money back and every day they would tell me i would have my money in 2-3 days. We also didn't get to sleep in the Bedouin camp as promised in the offer, hotels were 2 stars max and the food was pretty bad. Again, the sights are amazing and well worth seeing but the organisation of the tour is deplorable. My advice is to book directly with tourist israel as they seem to be the only ones in the area actually organising tours, but ask first.

Better communication, more organization

Far too much time hanging around in Saudi Arabia (on one day with no access to breakfast or lunch. Madinah visit a waste of a day really. Not enough time spent in Jordan (Dead Sea and Little Petra missing) And, Egypt would have been as good self guided. Otherwise fairly well organised and the reps tried hard. Was surprised to have to pay US$100 for ‘tipping’ in Egypt, hidden charges are a big no no, and no evidence of good use of there funds. We would like it refunded.

Overall our trip was very good. The logistics, at times, were not well handled. Our airport pick up in Tel Aviv was not there and we had to wait for him. The process of crossing the border between Israel and Egypt was very confusing and the guide did not give good assistance. Neither of these guides spoke English very well making it all the more difficult. Our tour guide in Israel was very knowledgeable but often said things to us regarding our not having a son and marrying off our daughters to a Jewish man that were offensive and degrading. Our group was mixed English and Spanish. He did not know that one of us spoke Spanish and he often gave important information in Spanish but did not give it to us in English - such as a change in time of pickup one morning. I would give him a poor rating at best. Our guides in Egypt, Mr. Cesar and Wael, were fantastic! They went above and beyond to ensure we enjoyed every minute of the trip to the fullest. I cannot say enough good things about them.

My experience with this tour group was mostly great. However there was a few things that prevented it from being great. The customer service experience was excellent. Our flight going into Israel was overbooked and so the agent helped us out so we didn't miss any tours. The hotel was friendly and helpful but a bit small in size but we made it work, however I recommend that if you can afford it buy for a bigger hotel. Jordan was absolutely the best passing through the border was simple and our guide Achmed was absolutely the best one we could ask for. The experience at Wadi Rum and Petra was magical and definitely recommend everybody try it. Going back to Israel was great however when we went to the Masada tour day it felt rushed. If you or someone has limited mobility this might not be the best option and we definitely felt we didn't have enough time in the Dead Sea. Other than that the other tours were well paced. However one thing we noticed is that sometimes the bus that took us to to all these locations was definitely late by maybe a few minutes to half an hour. We absolutely enjoyed the locations we did go and the information that was presented to us was very detailed and informative. The only change I would of done is going in a period of time which is a bit less hot. Other than these small discrepancies we definitely enjoyed the trip overall and will recommend to anyone who wants to try. Thank you

I had a great trip to Petra and Wadi Rum, the views were amazing. The trip is worth the price, the crossing to Jordan was very smooth the only down side was the weather, it was hot.

I loved the Heritage of the Holy Land tour. Our tour guide Leah was very knowledgeable and informative. Our bus driver Hassam was very good about navigating the narrow streets with a tour bus. We all became like family by the end of the week.

The tour was simply fantastic! Our group had an excellent dynamic that was created by our fabulous tour guide, Ditza Kornfeld. There is no other way to describe the professionalism Ditza commands other than superior! Her knowledge and professionalism is only exceeded by her passion to share, educate and enliven all aspects of the Holy Land tour and Israel in general.

Awesome trip… one small issue was resolved really quickly… thanks.. highly recommend

very good trip saw all the sites, a few cancellations due to the conflict but compensated for that, I would recommend the tour

A well planned visit. Abu, the guide in Cairo was excellent and things were quite well organised. The hotel in Cairo could have been better. Otherwise, would recommend the tour and operator!!

I have never been on a worse tour in my life! Despite the fact I contacted you several times regarding my issues with the company you sub-contracted with, I never received a response on how you were going to remedy the problem. I paid over $4000 extra for a small group tour that I did not receive Instead, after I paid in full, the Aborigine tour operator changed my booking to a large group tour. I provided you with documentation and you still have not responded on how you were going to handle the situation. The tour operator totally ignored my complaint and denied it was ever supposed to be a small group. I can only surmise the whole operation is a scam. I would appreciate a personal call from management of TourRadar before I get legal assistance.

We looked forward to the “Egypt, Jordan & Israel - 14 days” tour sponsored by Receptivo Aborigen Tours of Buenos Aries with high expectations, since it was fairly-well packaged for the price. Even before we departed, it went downhill. I generally take no pleasure in posting anything less than a stellar review, because bitterness is no companion. But other good people will look at this tour, and should have a full appreciation of what may lie ahead. Much of the tour was wonderful, and greatly enjoyed. But… First off, the itinerary was inexact and poorly written, or poorly translated to English, perhaps, causing a number of unnecessary problems and missed opportunities. Most unacceptable among them was the all-day van drive to St Catherine’s only to learn then that the monastery viewing was an all-night pilgrimage in very cold temperatures which we were unprepared for. Why? Because the itinerary clearly said the pilgrimage would be the next morning. So we spent the entire day doing nothing but sitting in a van. Plus, instead of two rooms we had only one and were given a plywood board for the third bed, which collapsed in the middle of the night… The next day, some last minute changes in the transportation routing required us to spend all day in transit, arriving in Petra too late to do anything. So we lost two days, doing nothing. In Amman, we stayed at the Jordan Ayassa hotel and had to call the front desk three times over 1.5 hours for maintenance to finally come and turn off a thundering sauna baking us in the room. Stuff happens, all travelers know, but the tour operator should reconsider using a 3-star hotel that performs like a single star. At the border crossing from Jordan to Israel, the poorly written itinerary didn’t say how to cross the ‘middle zone’ and the agents on each side couldn’t communicate what had to happen. So we had to fight with local authorities to learn how to cross, hail a taxi ourselves, spending an hour dealing with this. It was all doable, but the tension on a border between countries that don’t get along is not something that should be inclusive of such a tour. The tour operator advertised that tour buses would be a maximum of 10 people but in Israel the buses held 18. So they were not small intimate tours, at least in Israel. Again, it was not the end of the world. But it was deceptive advertising (apparently the laws are lax in Argentina). Next the tour operator claimed that they “just lost” the local operator handling the northern Israel leg of the trip, and perhaps they did. If so, they logically should have replaced it with something substantial. Instead they scrambled and just added a couple of lame alternatives including several more handicapped-made tchotchke tourist traps to the agenda that we were mildly aggravating for being forced into. For instance, they could have added the Temple Mount in Jerusalem which definitely should have been on the initial itinerary anyway, since it’s arguably the most important site in Jerusalem. But they did not and that was near to inexcusable. So a lot of good, and a lot of bad, and we hope the operator gets their act together…since the tour is worth doing and a memorable experience, if better managed.

Our tour was well planned and executed by Odynovo. At every stop we were properly greeted by a skilled greeter, had a good car and excellent driver, and an expert guide. Our hotels we quite good. As requested, hotels were not the top end, but just below. All in all, it was an excellent trip. This was our second tour with Odynovo and we will undoubtedly use them again.

We were very specific in our requests for this trip and Odynovo not only met all our requests but went over our expectations. They never missed a deadline in responding to our many questions/emails and were always professional yet warm. It was a great experience.

I have traveled with WingBuddy on 3 trips and I loved them all

I was very impressed with all the attention given to our trip