- Number of tours
- 13
- Age Range
- 3-99
- Number of reviews
- 252
- Response rate
- 96%
- Response time
- within 1 day
Highland Experience Tours Reviews (252)
Write a review- CS
Christopher
Written on December 24th, 2024My wife and I thoroughly enjoyed this, our first-ever bus tour. Our guide Chloe provided lots of historical, geographic, and cultural information through runnin…Read more - A
Anonymous
Written on December 9th, 2024Scotland was an experience of a lifetime made possible by a enjoyable planned tour with and experienced tour guideHighland Experience Tours commented on this review
Hello, Thank you for your wonderful feedback! We're so glad you had an unforgettable experience in Scotland and enjoyed the tour. We hope to welcome you back soon! Kind regards, Beth Highland Experience Tours - CC
CHIARA
Written on December 9th, 2024The whole tour was amazing! Alex is amazing and really talented at what he does. Can see that he is very passionate about this job! Makes so much effort to e…Read moreHighland Experience Tours commented on this reviewHi Chiara, Thank you so much for your fantastic review! We’re delighted to hear that you and your mum had such an enriching experience. Alex will be thrilled to know that his passion, effort, and attention to detail made such an impact. We’re glad you felt safe and had ample time to explore without feeling rushed. Your kind words are truly appreciated, and we will certainly pass on your praise to Alex. We hope to welcome you both back for another memorable experience in Scotland soon! Kind regards, Beth Highland Experience Tours - PB
Pedro
Written on December 5th, 2024We did the tour with Alex, who is an excellent guide. For sure he deserves a raise!Highland Experience Tours commented on this reviewHi there, Thank you for your kind review! We're so glad to hear you had a great experience with Alex. We couldn't agree more – he truly is an excellent guide, and we'll be sure to pass along your compliments to him. We’re lucky to have him on our team! Thank you for taking the time to share your feedback, and we hope to see you again on another tour soon! Kind regards, Helen Highland Experience - AE
Ann
Written on November 9th, 2024Brodie was an excellent driver and tour guide very knowledgeable and friendlyHighland Experience Tours commented on this reviewHi Ann, Thank you for the kind words! We’re so glad to hear that you enjoyed your tour with Brodie. He truly loves sharing his knowledge of Scotland and making guests feel welcome, and we’re happy to know you had such a positive experience. We hope to see you again on another tour soon! Kind regards, Beth Highland Experience Tours - L
Anonymous
Written on October 28th, 2024Amazing organization by Highland Express Tours! The driver was as professional as expected, very nice, prudent. The car was in perfect condition. The tour ve…Read moreHighland Experience Tours commented on this reviewThank you for your kind words! We’re delighted to hear that you had a great time on tour, it’s wonderful to know that our driver and vehicle met your expectations. We appreciate your feedback and hope to welcome you on another tour soon! Kind regards, Beth Highland Experience Tours 
Alison
Written on October 23rd, 2024This tour was everything we needed. Carefree, well planned, great tour guide Cloe. The only thing i would have asked is a longer trip. Next time.Highland Experience Tours commented on this reviewHi Alison, Thank you for your lovely feedback! We’re thrilled to hear that the tour met your expectations and that Chloe provided a great experience. We would love to welcome you back for a longer adventure in the future. Safe travels until then! Kind regards, Beth Highland Experience ToursCatherine
Written on September 30th, 2024Stephen B was our tour guide and he was excellent. The only thing that might have been better was I would have liked to hear more of his stories and anecdotes …Read moreHighland Experience Tours commented on this reviewHi Catherine, Thank you very much for your kind review! I'm delighted to hear that you had a great time on tour with Stephen B, and that his stories and knowledge kept you entertained. We will be sure to pass on your kind words to him! We look forward to welcoming you on tour again soon! Kind regards, Beth Highland Experience Tours- DF
Doreen
Written on September 30th, 2024Guides were excellent. 8 day tour should have remained with one guide/group. Was not expecting a split tour. Check in was confusing as not advised properly of g…Read moreHighland Experience Tours commented on this reviewHi Doreen, Thank you for taking the time to leave a review. We will be sure to pass on your comments to our transport team who take all feedback on board as they look to next years schedule. We are sorry for any miscommunication at check in, our check in staff work very hard to ensure that everyone gets to the right bus on time and with the right information. We will note this for any future check ins. Kind regards, Highland Experience Team - SC
Anonymous
Written on September 28th, 2024The best tour guide ever, Paul Alexander Henderson. The whole trip went very well. Gladly again????Highland Experience Tours commented on this reviewHi Susanna, We are so pleased that you had such a great time on tour with Paul, and that you would love to travel with him again in the future. We look forward to welcoming you on tour again soon! Kind regards, Beth Highland Experience Tours
Highland Experience Tours Tours
Experience Scotland Safely
Keeping You Safe
The safety of our passengers, our colleagues and the wonderful local communities we visit is of the utmost importance to us and we are taking the following steps to ensure that it continues to be held paramount.
Your tour guide is used to making changes under pressure to give you the best experience possible. They are kept up to date on current safety protocols and will ensure that all passengers adhere to safety advice in order to ensure a safe journey for everyone. Your guide will carefully manage passengers boarding and disembarking the vehicle and the location of seats for passengers on board. Your guide will wear a facial covering except when driving in accordance with Department for Transport guidance.
Sanitised Vehicles
Our luxury vehicles will be deep cleaned by hand before and after each tour. In addition to this all vehicles will be further sanitised after each tour using a fogging machine. The antibacterial and antiviral disinfectant used in the fogging machine is distributed throughout the vehicle in a fine mist. This ensures all areas including touch surfaces and seats are fully sanitised and the vehicle is safe and ready for each tour.
Contactless Check In
In order to maintain minimum contact please provide your name and booking reference at check in. Printed confirmation is not required.
During Your Tour
Each passenger will keep their own seat throughout the tour. Any common touch points will be regularly wiped down by the driver/guide throughout the tour.
Hand Sanitiser
Hand sanitiser will be available on all of our vehicles. We strongly advise passengers to use this when boarding and disembarking from the vehicle. It will remain available for your use throughout the tour.
Face Coverings
All passengers on board must wear a face covering while boarding and travelling on board the vehicle in line with Scottish Government advice. Masks are available to purchase if you arrive without a face covering. **If you are medically exempt from wearing a face covering please let us know in writing in advance of your travel date**
Our Trusted Partners
We work hard to ensure that all accommodation providers, service providers and visitor attractions that we work with also prioritise safety and follow up to date Scottish Government advice to ensure you have the safest possible experience in Scotland.
Our Team
We are on hand via e-mail and telephone if you have any questions before your tour and will be happy to help with any last-minute queries when you arrive at our departure point.
We can’t wait to welcome you on tour and explore Scotland with you. Let’s work together to create the best and safest experience for everyone.
Questions & Answers
Should I get travel insurance?
We highly recommend you take out travel insurance.
What should I bring with me?
As above, it is always advisable to be prepared for any weather in Scotland so a jacket is always a good idea! A bottle of water for hydration and a camera to capture the spectacular views and you are set to go!It is not necessary for you to bring your own meals, as we will stop throughout the day in small towns or villages where you can purchase food, however you are more than welcome to bring along snacks or a packed lunch.
What should I wear?
Whilst there are no strenuous physical activities on our tours, we would recommend you wear comfortable clothing and shoes, and a jacket is always advisable.
What will the weather be like?
Scotland is routinely unpredictable, but we do have a very temperate climate. The geography of Scotland means that it does rain more frequently in the west of the country and there are stronger winds in the east.
Are there luggage limitations?
Due to the size of our vehicles, on our multi-day tours, we guarantee to carry one piece of luggage per passenger of 55cm x 40cm x 20cm, with a maximum of 15kg. This is equivalent to hand luggage allowed in an aircraft cabin.Should you have larger suitcases or luggage, there are left luggage offices at the train and bus stations in Edinburgh, Glasgow and Inverness.If you are wishing to bring your luggage with you on a one-day tour, please contact us for further arrangements.
Is there an age limit?
We are happy to welcome anyone from the age of 3 years old and up on all of our scheduled tours!We can only accept children under 3 on the Multi-Lingual Highland Adventure one-day tour and they will travel at the appropriate infant rate. We cannot accept children under 3 on any other scheduled tour.
Where does my tour depart from?
Our departure cities are Edinburgh, Glasgow and Inverness, and our departure points are as follows Edinburgh Highland Experience Tours Caffe Nero 1 Parliament Square High Street Edinburgh EH1 1RE Glasgow Highland Experience Tours 266 George Street Glasgow Inverness Highland Experience Tours Stance 7, Inverness Bus Station Margaret Street IV1 1LT
When do I need to check-in for my tour?
Check-in closes 15 minutes before your tour is due to depart.If you think you will be late for check-in, please contact us as soon as possible to let us know. In fairness to all passengers, our tours will depart promptly at their scheduled time.
Will I have time off the vehicle?
When we plan our tours we aim to get as much of a balance as possible between free time and travelling time. We want you to experience the best of Scotland, so you will not be travelling for much more than two hours without a break on any of our tours.
Is tipping required for the driver?
A gratuity for good service is always appreciated.
How many people will I be travelling with?
Our vehicles range from 7 to 33 seats. Please note that the number of passengers and vehicle size, on your tour is dependent upon demand and availability.
What is the transport vehicle like?
Our tours are run on modern, luxury Mercedes vehicles with a wide range of seating capacities, which will transport you in comfort and safety. They feature air conditioning, panoramic windows and reclining seats. They're the best way to experience Scotland!
Contact our Travel Experts
+1 844 311 8331
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!