Holiday Lanka Tours

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed your accommodation and that Samira made your trip even more special with his excellent service. It’s always our goal to ensure our guests have a seamless and memorable experience, and we’re so glad to know we succeeded. We truly appreciate your kind words about the organization of your trip, especially given the short notice of your booking. It’s feedback like yours that motivates us to keep delivering the best possible service. We hope to welcome you back on another adventure soon! Warm regards,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an enjoyable experience with our service. It’s fantastic to know that our guide and driver helped make your journey even more comfortable, and we're glad to hear the Toyota Prius met your expectations for safety and comfort. We're also pleased that you enjoyed the hotels we arranged for you. Your recommendation means a lot to us, and we look forward to welcoming you on another adventure soon!

Thank you so much for your wonderful feedback! We're delighted to hear that you had a good time despite the challenges, and it warms our hearts to know that Mr. Upali made your journey comfortable and safe. He truly is an asset to our team, and your kind words will mean a lot to him. We're also glad that our communication from the booking day helped ease your concerns. Providing a welcoming and seamless experience is our top priority, and it’s rewarding to know we could contribute to your peace of mind. If you ever decide to travel with us again, we’ll be more than happy to assist you in creating another memorable journey. Wishing you good health and safe travels ahead!

Thank you for taking the time to share your experience with us. We deeply regret that your tour with Holiday Lanka Tours did not meet your expectations. Your feedback is invaluable, and we want to sincerely apologize for the shortcomings you encountered during your trip. We take pride in our promise to provide professional, knowledgeable, and friendly chauffeurs who enhance your travel experience. It’s disappointing to hear that we fell short in this instance, and we acknowledge that your driver’s communication skills, professionalism, and knowledge of the destinations did not align with the high standards we set for our team. Please rest assured that we take this feedback seriously. We are conducting a thorough review of this situation, including additional training and assessments for our drivers, to ensure they meet the expectations of our customers in the future. We will also address the concerns you mentioned about unprofessional behavior, such as slow driving, lack of preparation, and unrelated conversations, to ensure such issues do not happen again. Regarding your visit to Pinnawala Elephant Orphanage, we understand and respect your concerns about ethical animal tourism. While we include popular attractions to cater to a variety of interests, we will work to provide customers with more transparent information and alternative recommendations for ethical wildlife experiences in Sri Lanka. Thank you once again for bringing this to our attention. Your insights will help us improve and provide better experiences for future travelers.

Thank you so much for sharing your wonderful experience with Holiday Lanka Tours! We’re thrilled to hear that your trip from December 13 to 23 was enjoyable and that everything, from airport transfers to sightseeing and accommodations, went smoothly. It’s especially heartwarming to know that you felt well taken care of while traveling with kids—ensuring a hassle-free and memorable family vacation is always one of our top priorities. Your kind recommendation means the world to us, and it inspires our team to continue delivering exceptional experiences for all our travelers. We hope to welcome you and your family back to Sri Lanka for another unforgettable journey in the future!

Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent 7-day tour and that Lalith played such a significant role in making your holiday even more enjoyable. Our guides take great pride in creating memorable experiences, and it’s heartwarming to know Lalith exceeded your expectations. We’ll be sure to share your kind words with him—it will mean a lot! We’d love to have you back for a longer trip in the future so you can explore even more of what Sri Lanka has to offer. Until then, thank you for choosing Holiday Lanka Tours, and we hope to welcome you again soon!

Thank you so much for sharing your incredible experience with Holiday Lanka Tours! We are thrilled to hear that your 7-day tour in Sri Lanka was unforgettable, and that Isuru made such a positive impact on your journey. It’s wonderful to know that his friendliness, professionalism, and knowledge helped make your trip both enjoyable and stress-free. We’re also glad to hear that the tour route, accommodations, and overall organization exceeded your expectations. We strive to provide each of our guests with a seamless and memorable experience, and it’s great to know that we succeeded in doing so for you. Your kind recommendation means a lot to us, and we can't wait to welcome you back to Sri Lanka for another adventure. We look forward to creating even more unforgettable memories for you on your next visit!

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Thank you so much for sharing your feedback! We're thrilled to hear that you enjoyed your holiday and that your guide was excellent. We always strive to provide memorable experiences for our guests. We truly appreciate your comments regarding the clarity of the holiday description and the pricing for activities. Your insights are invaluable, and we will work on making the inclusions and extra costs clearer in our descriptions to ensure future guests have a better understanding of what is covered. Regarding the pricing of activities, we understand your concerns and are committed to ensuring that the costs reflect fair value. We’ll review the pricing structure and also explore ways to better support those providing the services. Thank you again for your thoughtful feedback, and we hope to welcome you back for another great experience in the future!