Holiday Lanka Tours

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing tour around Sri Lanka with Nimal and the Holiday Lanka team. It's great to know that our quick responses and support contributed to your enjoyment. We can’t wait to welcome you back for another incredible experience in the future. Safe travels until then, and thank you again for your kind words!

Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your tour. We take your feedback very seriously and appreciate the opportunity to address your concerns. Firstly, regarding the dinner situation on the first day, we understand how important it is to have timely and appropriate meals, especially after a long flight. We will review our processes to ensure better coordination between our guides and guests for future tours. We deeply regret the inconvenience caused by the train strike. Unfortunately, this was beyond our control, and we understand how waiting for several hours in uncomfortable conditions can be frustrating. We should have communicated more effectively and offered alternative solutions. We will work on improving our contingency plans for such unforeseen circumstances. Regarding your visit to Galle, we apologize if the timing and the itinerary did not meet your expectations. We will review our scheduling and ensure that future guests have a more flexible and enjoyable experience. We’re pleased to hear that the accommodation staff provided excellent service and met your needs. Your satisfaction is our priority, and we will use your feedback to make necessary improvements. Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. If you have any further concerns or suggestions, please feel free to reach out to us directly.

Thank you for your valuable feedback! We're thrilled to hear that Manjula made your trip beautiful, despite the initial confusion with the hotel package. Your suggestion about clearer package options is duly noted, and we'll work on improving our communication in this regard. We're also pleased that Ratna could enhance your experience with upgraded accommodations. It's great to know that the tours went smoothly and that our guide was accommodating throughout. We hope to welcome you back soon for another memorable journey!

Dear Leopold, Thank you so much for your thoughtful review! We're thrilled to hear that you had a great experience on the tour and that Mr. Kumar, our driver and guide, provided you with exceptional service. We appreciate your feedback on the small shortcomings you mentioned. Your insights are invaluable to us, and we'll use them to continue improving our services to ensure that every aspect of the tour meets and exceeds expectations. Thank you for choosing us, and we hope to welcome you back on another adventure soon! Warm regards, Rathna

Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your tour and had a great vacation. Our team strives to provide exceptional service, and it's wonderful to know that our driver went above and beyond to make your experience memorable. We appreciate your feedback and hope to welcome you back for another adventure soon!