- Number of tours
- 19
- Age Range
- 1-99
- Number of reviews
- 229
- Response rate
- 100%
- Response time
- 7 hours
Mango Vacations Reviews (229)
Write a reviewElina
Written on January 3rd, 2025Amazing trip! Everything went so smooth and our guide Vishwa is a ultimate professional at his job! He did way more than usual guide would😊Mango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango VacationBeth
Written on January 3rd, 2025I want to begin by saying our tour guide, Hasanka, was fantastic and did his best under the circumstances. Unfortunately, the tour organiser, Nadeeka, completel…Read moreMango Vacations commented on this reviewDear Beth, Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated Hasanka’s efforts as your guide. He is dedicated to delivering excellent service to our guests, and we will ensure his efforts are recognized. However, we deeply regret that your overall experience did not meet your expectations. We understand your disappointment with the adjustments to your itinerary. Your original arrival date was December 21, but due to your flight cancellation and subsequent delay, the tour commenced as scheduled for the rest of the group. To accommodate you, we offered an alternative arrangement to rejoin the tour in Kandy at no additional transport cost. While we endeavored to integrate you seamlessly into the group under challenging circumstances, we acknowledge that this solution may not have been ideal. As this was a group tour, the itinerary needed to proceed as planned for all participants. Late arrivals can unfortunately result in unavoidable adjustments. Regarding your note about paying for activities you did not participate in, we wish to clarify that you were not charged for any activities missed due to your delayed arrival. We hope this clears up any misunderstandings. Regarding accommodations, we sincerely apologize for the issues experienced during the peak travel season. While we strive to secure suitable hotels well in advance, last-minute changes during such busy periods can sometimes lead to unexpected challenges. We regret the inconvenience caused by being accommodated in separate locations and are actively reviewing our processes to prevent similar issues in the future. Your feedback is invaluable to us, and we will use it to improve our services. While we take pride in the overwhelmingly positive experiences of our guests, we acknowledge that we fell short in your case and deeply regret the stress this caused. Thank you once again for bringing these matters to our attention. We hope you might consider giving us another opportunity to provide you with the high-quality travel experience we aim to deliver. Kind regards, Mango Vacations- A
Anonymous
Written on December 31st, 2024Overall I am very pleased. Sri Lanka has sights that are worth travelling to see, the people are friendly and it is safe. The standard of accommodation and food…Read moreMango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango Vacation Lorraine
Written on December 30th, 2024Very good tour with excellent guide Vishi? Tour was Nov 12th to Nov 26th. I may have his name wrong I'm sorryMango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango VacationPatrick
Written on December 30th, 2024We had a fantastic tour in Sri Lanka with Mango Vacations and our guide Hasanka. The entire trip was perfectly organized, and we were able to customize the itin…Read moreMango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango VacationPauli
Written on December 26th, 2024Vishwa was an exellent guide for our trip! He was so friendly and relaxing guy with a big hearth😊 i definetly and strongly recommend him for your tour with mang…Read moreMango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango VacationSuzana
Written on December 21st, 2024Keshara was an incredibly helpful, kind, friendly and knowledgeable guide who made this an amazing tour. He never hesitates to assist you in every situation eve…Read moreMango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango Vacationskitty
Written on December 11th, 2024My tour was overall very good and well organized, even though there were some changes to the itinerary because I was initially the only taker for the tour. Pavi…Read moreMango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango Vacations- VJ
Vaclovas
Written on December 6th, 2024Mr. Hasanka Thambugala turned our vacation into a fairy tale. Professional guide, experienced driver and good friend. Three in one! Thank You Dear Hasanka & Ma…Read moreMango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango Vacation - D
Debra
Written on November 29th, 2024All of our questions were answered prior to our booking the tour. The tour itself was excellent and the quality of the accommodations were outstanding, as good…Read moreMango Vacations commented on this reviewHi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy that you have enjoyed our country and service.We would like to Thank you from our heart to choosing us for your dream tour in SriLanka.We really hope that we will see you again in SriLanka.till then Good luck for your future. Thank you, Kind Regards,Vishwa, Mango Vacations
Questions & Answers
Is a single supplement mandatory?
No, a single supplement is not mandatory on Mango Vacations tours.
Are the tours fully-guided?
No, not all the tours operated by Mango Vacations are fully guided.
Are you able to book airport transfers?
Mango Vacations are able to organise airport transfers for you if you are arriving on the day the tour starts or leaving on the day the tour ends. To organise an airport transfer please contact our team of Travel Experts for further information.
Can you book pre or post accommodation?
Mango Vacations are able to organise pre and post accommodation for their customers. To organise a pre or post trip accommodation please contact our team of Travel Experts for further information.
Are travel documents provided?
Once your booking has been finalised, you will receive the travel documents required for your tour 3 - 4 weeks prior to the tour departing.
Is there a child discount?
Generally, a child discount is applicable however it does depend on the age of the children, please contact our team of Travel Experts to see what discounts are available for you.
Are children allowed to travel on your tours?
Yes, families with children are allowed to travel on all Mango Vacations trips, please contact our team of Travel Experts when booking your tour to see what discounts are applicable for your family.
Is travel insurance mandatory?
No, travel insurance is not mandatory on Mango Vacations trips.
I have travelled with Mango Vacations before, is there a past traveller discount?
Generally, a past passenger discount is applicable for customers who travelled with Mango Vacations before. Please, contact our team of Travel Experts for further details.
Are the coaches used on the tour to travel between destinations air-conditioned?
All the private transport used on the tours operated by Mango Vacations are air-conditioned for your comfort.
Is there a non-smoking policy on your tours?
No, there is no non-smoking policy on Mango Vacations tours.
Is it possible to adjust the itineraries?
If there is somewhere you would like to go or an activity you wish to do which is not specified on the itinerary make sure you notify our team of Travel Experts before your booking is confirmed to see what options are available for you.
Do you have any luggage restrictions on your tours?
There are no luggage restrictions on the tours, however, for your comfort & ease of travelling a standard size suitcase is recommended as well as a daypack to use throughout the day.
When did Mango Vacations start operating?
Mango Vacations first started operating their trips in 2017 to share their love of Sri Lanka with other like-minded travellers.
Contact our Travel Experts
+1 844 311 8331
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!