Sri Lanka Solo Journey Group

Customer Reviews

• SS

  Selina

  · March 4th, 2025
  Very enjoyable trip. Very well organised by our tour guide Samantha accompanied by our very good driver Lochana. We visited many highlights of Sri Lanka, fully in line with my expectations and had a great holiday.
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  Trip date: February 2025
• TT

  Tina

  · March 3rd, 2025
  I had a nice time during the tour. Our guide Samantha made sure the tour was to our liking and Lochana drove us everywhere safely despite the crazy Sri Lankan traffic ;) They took good care of us and it was always important to them that we were happy. There were only 3 people on the tour and we could decide what was important to us and the guides were very flexible. They offered us different options and very interesting stops and activities. The hotels we slept in were all amazing and all our lunch breaks were in great restaurants. Just as an info for other travellers: I have personally underestimated the distances we were driving. We spent a lot of time in the car to see everything on the itinerary. I also thought one safari would have been enough. Thanks to Mango Vacations, Samantha and Lochana for an eventful holiday and a great experience! :)
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  Mango Vacations commented on this review

  Hi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy... Show more
  Trip date: February 2025
• JO

  Julie

  · February 24th, 2025
  The start of the trip was a bit confusing with a request from the company to start a day later so other people could join and then the itinerary swapped and changed a bit with some things getting missed off. However the company were great and gave me an extra nights accommodation and got me to Colombo for an early morning train to the north that I had booked and couldn't change, The tour guide Samantha and driver Luchano were lovely and extremely accommodating. They flexed with what we wanted to do and no request was too much. The hotels we were put up in were just beautiful and when we had a slight problem with one of the hotel rooms Samantha hit it changed the next morning.compared to slot if other companies it was great value for money as far as I am concerned. Only thing to note that though described as so yours its for couples too and the price advertised seemed to go up when I put in just one person. That said would definitely use them again. Really enjoyed it.
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  Mango Vacations commented on this review

  Hi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy... Show more
  
  Trip date: February 2025
• 

  TC

  · February 17th, 2025
  A Disappointing and Unfair Experience – Beware I don’t normally write reviews like this, but I feel it’s important to share my experience so that future travelers can make informed decisions. I believe it’s only right to give an honest and accurate account of what happened, as a warning and guide for anyone considering this tour. I booked the Sri Lanka Solo Journey Group tour with Mango Vacations through TourRadar as a birthday vacation, expecting a smooth and well-organized experience. Unfortunately, what I encountered was a series of unexpected changes that left me feeling frustrated, isolated, and unfairly treated. Everything seemed fine when I paid in full and received confirmation for my chosen departure date. However, just one week before the tour, I was suddenly told that my itinerary had changed. I was given three choices: accept a revised itinerary, pay extra for a private tour, or cancel and lose my flight and vacation plans. With just one week left, it was too short for me to replan my birthday trip, so I accepted the revised itinerary by Mango Vacations. It felt like I was backed into a corner with no good option. Once the tour started, the unfair treatment continued. On multiple occasions, I was separated from the rest of the group and placed in different accommodations—sometimes in noticeably lower-quality rooms, sometimes in completely different hotels altogether. At one point, I was put in a cold, unheated room in a separate building while others stayed in the main hotel. Another time, I was abruptly told upon arrival that I would be staying elsewhere, only to end up in a hotel with no blinds, no air-conditioning, and loud construction noise. When I raised my concerns, I was moved again—but to an even cheaper place. What made this situation even worse is that the hotel arrangements were never pre-made known to me. I had no prior notice of these changes, which left me feeling misled and unprepared. As far as I’m concerned, a comparison of my revised itinerary with other group members showed no indication of any difference in hotel accommodations. It felt like I was treated as second-class when I shouldn’t have been. The most upsetting part was when the company justified all of this by saying that I had “underpaid” for the tour and that they were making a loss on my booking. This was incredibly unfair—I had booked and paid in full, just like any other customer. If my payment was an issue, why was I allowed to book in the first place? Instead of delivering the experience I was promised, I was made to feel like a burden and treated as if I didn’t deserve the same quality of service as the rest of the group. By the end of the trip, I had lost trust in the company. While the guide tried to offer a city tour as a goodwill gesture—which was actually supposed to be part of the original itinerary but was removed from the revised one—I rejected the offer because by then, I had lost all interest in engaging further with the company. I also question whether this tour is actually capable of running daily as advertised. If Mango Vacations does not have the resources to operate this as a real daily tour, then why is it still being advertised that way? Did TourRadar even do a proper background check on this operator? As for TourRadar, they have been keeping silent. They claim it’s still under investigation, but their inaction only adds to the weight of this sad, unjust experience. As for Mr. Nadeeka of Mango Vacations, who justified all this by saying I “underpaid”, don’t you dare to reply and discredit this. Well, if you still show no remorse at all, and it is 100% customer fault, then I hope Sri Lanka is a country that truly believes in Karma. The guide and driver were nice people though. You can sense when people are genuine. That’s why I tipped both of them anyhow—especially the driver. On the way to the airport, the mood was somber. I gave him all the rupees I had left—this included the amount people had paid me for a group dinner the previous nights and all the cash I had withdrawn earlier. I wish I will never see a Sri Lankan rupee again.
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  Trip date: February 2025
• AK

  Adam

  · January 12th, 2025
  It was a wonderful adventure travelling through Sri Lanka with fellow travellers and our fantastic tour guide KESHARA who showed us his beautiful country and even invited us to his family home for dinner 🥘 🍚 The itinerary included all the main attractions on the way and the stay at San Francesco cottage in Nuwara Eliya was one of the highlights!
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  Mango Vacations commented on this review

  Hi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy... Show more
  Trip date: December 2024
• 

  Suzana

  · December 21st, 2024
  Keshara was an incredibly helpful, kind, friendly and knowledgeable guide who made this an amazing tour. He never hesitates to assist you in every situation even beyond what is required from a tour guide. Sri Lanka is a beautiful country and our trip was jampacked with memorable experiences. My fellow travelers on the tour were also lovely people making this a great experience overall.
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  Mango Vacations commented on this review

  Hi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy... Show more
  
  Trip date: December 2024
• 

  Loretta

  · October 28th, 2024
  Had a fantastic time in Sri Lanka . Saw so much!! Leopards, whales, beautiful landmarks and amazing scenery. My guide and driver were so amazing and couldn’t do enough to make my holiday as special as it could be . Thank you Thili my guide and pavi my driver you were amazing ! Always on time advised us on best places to eat , They both joined us the trips, They where so patient and we had a lot of laughs 🤣🤣
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  Mango Vacations commented on this review

  Hi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy... Show more
  
  Trip date: October 2024
• CL

  Charlotte

  · October 19th, 2024
  I recently completed the 8-day solo backpackers tour around Sri Lanka with my guide, Hasanka, and it was an unforgettable experience! The tour was meticulously planned, taking me to all the must-see spots across this beautiful country. Hasanka went above and beyond to ensure everything was perfect. His warm, friendly, and considerate nature made the trip even more enjoyable. He was always attentive to my needs, and his deep knowledge of Sri Lanka’s culture and hidden gems made the experience truly special. I can’t recommend this tour or Hasanka enough! This trip exceeded all my expectations, and I can’t wait to return to explore more of Sri Lanka!
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  Trip date: October 2024
• CL

  Charlotte

  · October 12th, 2024
  I just returned from 8 days solo backpacker tour with Mango! It was an incredible experience! Our driver and tour guide Hasanka was so kind and friendly. He took us to all the best spots around Sri Lanka and always made sure all our needs were met at all times. I could not recommend this tour and Hasanka enough! Thank you so much for this unique and glorious experience, I hope to be back in Sri Lanka in the future!
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  Mango Vacations commented on this review

  Hi, Thank you so much for taking your valuable time to give us an excellent review about your tour in SriLanka. We really value it and appreciat it.our goal is to offer our clients unforgettable travel expirence with no mistakes. We are more than happy... Show more
  
  Trip date: October 2024
• AK

  Anne Cathrin

  · August 11th, 2024
  When you will book this tour you should know that you will probably be the only participant. The guide and the driver were friendly, reliable and always on time. They took good care of me during the whole week. The hotels booked as marked in the itinerary were clean and as described. The journey was safe.
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  Trip date: July 2024