- Number of tours
- 28
- Age Range
- 1-90
- Number of reviews
- 134
- Response rate
- 100%
- Response time
- within 1 day
PrestiGo Asia Reviews (134)
Write a review- AJ
Anonymous
Written on November 8th, 2024My wife and I have just returned from our 18 day holiday to Vietnam, Cambodia and Thailand. It was everything I hoped it would be and more. It was truly a holid…Read more - N
Anonymous
Written on October 16th, 2024Very well organized. Very prompt and efficient. All our guides were goodPrestiGo Asia commented on this reviewDear Naznin and your group., First of all, Thank you very much for choosing our company during your fabulous holiday in Southeast Asia. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo Asia Gladys
Written on October 10th, 2024We loved this tour. Both Siem Reap in Cambodia and Luang Probang in Laos are small and very rural. The people are lovely and so friendly. Hanoi is more commerci…Read morePrestiGo Asia commented on this reviewDear Gladys Blackmore, First of all, Thank you very much for choosing our company during your fabulous holiday in Southeast Asia. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo Asia- CF
Chris
Written on October 8th, 2024Giftsy our tour guide in Bangkok was amazing, so friendly, knowledgeable, and went the extra distance. There was just the two of us on the tour so it was a pers…Read morePrestiGo Asia commented on this reviewDear Chris Fegan, First of all, Thank you very much for choosing our company during your fabulous holiday in Thailand. I gave your feedback to Giftsy and she was very happy. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo Asia Angela
Written on September 17th, 2024The tour of Heart of Vietnam and Thailand 10 Days - Halong Bay/ Mekong/ Chiang Mai/ Bangkok operated by PrestiGo Asia is an amazing tour. I highly recommend the…Read morePrestiGo Asia commented on this reviewDear Angela First of all, Thank you very much for choosing our company during your fabulous holiday in Southeast Asia. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo Asia- KF
Kevin
Written on September 2nd, 2024The tour was great and the sites visited were amazing. My guide was Gede, and he did an amazing job explaining the history and background of the places we visi…Read morePrestiGo Asia commented on this reviewDear Kevin, First of all, Thank you very much for choosing our company during your fabulous holiday in Southeast Asia. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo Asia - WD
Winfried
Written on August 30th, 2024The trip gives a very good insight into the differences between the three countries in terms of landscapes, lifestyles, local cuisine and economic conditionsPrestiGo Asia commented on this reviewDear Winfried, First of all, Thank you very much for choosing our company during your fabulous holiday in Southeast Asia. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo Asia David
Written on August 13th, 2024Just finished this amazing tour. We have been looked after and guided throughout our journey by Prestigo Asia. Communication has been excellent - with frequent …Read morePrestiGo Asia commented on this reviewDear David Lucas, First of all, Thank you very much for choosing our company during your fabulous holiday in Southeast Asia. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo Asia- AG
Ann
Written on August 4th, 2024The itinerary was good but it could have been better. Too many days in Vietnam, with only one full day in Laos. The agenda for that one day is literally impossi…Read morePrestiGo Asia commented on this reviewDear Ann Gaba, It's my pleasure to receive your feedback, it's very important to us. Firstly, I would like to say thanks for choosing our company for the vacation in Southeast Asia and giving us good feedback. It proves our hard-working and it's also our motivation to welcome our travelers. Secondly, I highly appreciate your contribution to improving our itinerary, I am grateful to inform you that it could be customized the itinerary when you request it so that it fits your needs. For the international flights between each country, there are normally 1 to 2 flights each day and it might change/delay sometimes and might affect the itinerary. You should have free time after a flight ( Therefore we leave leisure time for transfer days to make sure it not be impacted if the flight is changed. Lastly, I am sincerely thankful for your feedback and I hope to welcome you back to Southeast Asia soon Best Regards Dat Huynh - ET
Eng Ping
Written on July 25th, 2024I have found the Touradar portal for communicating with us a bit lacking. In the early stages of organizing our trip, my questions were not answered, or not com…Read morePrestiGo Asia commented on this reviewDear Eng Ping Teo Firstly, I am sincerely thankful for your feedback and I am very happy to know you have had a good time with us. I know there are some issues during the trip with the lack of communication. I hope our replies can satisfy our travelers and understand our operation. Firstly, I am sorry if you feel that you don't have enough information for visa, normally our package doesn't include the visa because some travelers waive visas from some countries. That's why the traveler should inquire us about a visa in advance and we'll give you some details/information. The only information you need for Vietnam visa is accommodation and we gave it to you right away after receiving your request. Other information such as an entry date/airport is shown when you book it. However, we'll definitely give you any information you requested. Secondly, we have clearly mentioned the pick-up time as yellow highlighted every day on the final confirmation voucher we sent you ( 1-2 weeks before the arrival date, we'll send all documents to all travelers with confirmation voucher, pick-up time, packing list, advise...). On What'sapp our team also messaged you this note ( pickup time) from the beginning ( can you check it again?) We assigned our travel consultant in charge of you for the whole trip to avoid any scams or confusion therefore your information is secure. We guarantee that our team worked so hard and answered all your questions during the tour. Lastly, I know your feedback is really important to us and it's so useful to us to welcome our next travelers and improve our services also communication. I am really sorry for these inconveniences caused during the trip. I hope I have a chance to welcome you back to Southeast Asia Best Regards Dat Huynh
PrestiGo Asia Destinations
Are all the relevant entry visas included in the price of the tour?
All of our packages do not include the visa. Our company will instruct you on how to get the visa in the most convenient way. In case, you require us to apply for E-visa, we'll submit it and the fee will be informed to you separately
How many, if any, of your tours have guaranteed departures?
We guarantee that all our tours depart 100% as schedule
Can I join the tour once it has departed?
You should join the tour from its departure. In some cases, if you accept to join after its departure or change the date of departure, please feel free to contact us for proper support.
Can we change the departure time after booking confirmation? If so, what are the requirements?
If you require to change the date once you've booked, and 30 days before the arrival date, there is NO FEE; between 15 days to 30 days before the arrival date, the charges will be the actual cost of each service. The modification will be subject to availability and the international flight will be following their cancellation policies (if any).
What documents will I receive before I travel?
Prior to departure, the staff in charge will send you further information to help prepare for your trip (if any).
Is free and discounted travel available for children?
We do offer discounts for children on some of our tours, but it can vary depending on the specific tour, service and accommodation; and the age of the child. To find out if a discount is available for a particular tour, please reach out to your travel advisor.
Is there a supplement for solo travellers?
Yes
I am a solo traveler, can I share a room with another in the group to avoid the single supplement fee?
While we understand the desire to avoid the single supplement fee, we typically do not recommend room sharing due to potential compatibility and comfort issues. However, if you wish to share a room, please contact us, and we will do our best to accommodate your request while ensuring your safety and comfort.
What is the standard of the hotels on this tour?
3 star hotel. In case you want to upgrade the accommodation to 4-star or 5-star hotel, please contact us for more details
Will I know the names and details of all the accommodation before I depart?
Yes. All the accommodation and the details will be given to you 15 days in advance
Can you assist with pre or post tour accommodation?
We can support according to your requirement
Is free Wi-Fi available in the accommodation used?
Yes
Are there any specific clothing or packing recommendations for this tour?
Your travel advisor will provide a packing list and clothing recommendations before your departure. It's advisable to pack according to the climate and activities of the tour.
Is there a dress code or specific attire required for any cultural or religious sites we will visit?
Some cultural or religious sites may have specific dress code requirements. Your guide will inform you in advance and provide guidance on appropriate attire.
What is the fitness level required to do this tour?
It is an easy level for anyone.
Can I book optional excursions or activities during the tour, and how do I do that?
Yes, you can usually book optional excursions or activities during the tour. Your travel advisor will provide information on available options and how to book them.
Can I request special dietary on the tour (e.g., vegetarian, vegan, allergies)?
Yes, we can accommodate special dietary requests. Please inform us of your dietary preferences and restrictions when booking for your best experience later.
Is the tour coach air conditioned?
Yes
Are flights included in the tours?
Domestic flights mentioned in itinerary are included
Are airport transfers included in the tours?
All Airport transfers are included
Are the local guides on the tour English speaking?
Yes, they are English-speaking guides. wWe also offer various languages if required
Are all entrance fees included in the price?
Yes
What is the cancellation policy for your tours?
Please review the cancellation terms and conditions located on the "Book Now" page of each tour, just above the "Book My Space" button at the bottom of the page.
Are travel insurance and medical coverage included in the tour price?
Travel insurance and medical coverage are typically not included in the tour price. We strongly recommend that all travelers have appropriate insurance coverage for their trip.
Is travel insurance mandatory for joining tours?
While travel insurance is not mandatory, we strongly recommend it for your peace of mind. It helps protect you in case of unforeseen events.
What policies are in place for Covid-19?
We hope all travelers feel safe and comfortable during their stay. As a result of the ongoing COVID-19 pandemic, we require all travelers and staff to follow the rules of COVID-19 prevention and protection, where appropriate or deemed necessary on our tours.
What Ethical Travel credentials does the tour company have?
At PrestiGo Asia, we are committed to operating your travel package with our International Operator License. Also, we are committed to each location or service meticulously inspected on our own prior to introduction and even during use.
Can the tour be customized? If I want to upgrade to private tour, what should I do?
Yes, our tours can be customized to meet your specific preferences and needs. If you'd like to upgrade to a private tour, simply contact us for proper help.
Contact our Travel Experts
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24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!