Spain, Morocco and Portugal (25 destinations)

Customer Reviews

• YH

  Yong

  · October 31st, 2024
  This is the 3rd time i join a Europamundo tour. I had always enjoyed their tours and would give 5 stars for the experience. However, this trip only deserves 3 stars in my opinion and which i would elaborate further in other sections. Overall this trip gives a good overview of touristy places in Spain and Morocco, but only Lisbon is covered for Portugal. The Morocco segment is very good, an eye-opener for me. As with all Europamundo tours, there are a lot of changing groups with different tour groups joining in and leaving. The changes are well managed and no time was wasted because of this. There are days when long distance travels are necessary and Europamundo does a good job of breaking up the bus journeys to stop at one or two small places.
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  Europamundo commented on this review

  Thank you for your continued support and for sharing your thoughts on your recent Europamundo tour. We appreciate your loyalty and are glad to hear that you’ve enjoyed your past experiences with us. We value your feedback regarding the itinerary,... Show more
  
  Trip date: October 2024
• A

  SANDY MRSLEWIS

  · May 21st, 2018
  Amazing 19day tour to Spain Morocco and Portugal. My friend Jenny and I loved it. The places we visited on this trip were amazing. Ok some some hotels and some food was average but I personally would complain MORE about some of the foreigners/travellers (on this tour) punctuality, attitude, disgusting manners and the way they treated all three of our guides way before I would complain about a room or food. My highlight was definitely seeing the Sarah Desert in Morocco. I would use Europamundo again. Thanks heaps to Ana Pedro and Abdel you were all very professional, well organised, passionate, caring and very charming people. Thanks for making a life time memory . Love Sandy X
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  Europamundo commented on this review

  We would like to express our gratitude to you for your feedback and assistance in our ongoing efforts to enhance our services. Europamundo team
  Trip date: May 2018

  Review collected by Europamundo
• A

  HEATHER LYNNEOKE

  · January 21st, 2019
  Great flexibility of tour. Good hotels, Value for money. Ana, our guide from Granada to Morocco to Sevilla was outstanding with her knowledge, assistance and guidance. Europamundo not well known in Aust- it should be. We had a great experience. Would recommend you exhibit at Aust rravel expos held in capital cities twice a year www.travelexpo.net.au. Happy to share feedback about combined global and Spanish speaking tours. Please contact using email at end of questionnaire. Not listed on questionnaire, but our guide Florence in Madrid was also very good.
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  Europamundo commented on this review

  Hi, Thank you for taking the time to review your tour, we are so happy you loved it. Europamundo team
  Trip date: January 2019

  Review collected by Europamundo
• AW

  AILEEN

  · May 21st, 2024
  Overall we were very happy with the included excursions, the hotels and the guides. Unfortunately, we had a bad experience in Valencia when we were left behind without any resources to find our hotel. The guide had no name tag so we had trouble explaining who we were with. Also we had no phone or internet access and to rely on the help on strangers. When we finally got to meet up with the guide at the hotel she was totally blase about our ordeal.
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  Europamundo commented on this review

  Thank you for sharing your feedback here with us. We regret that you may not have had the communication you may have needed when booking your trip. Nonetheless, we value your feedback and will work with the relevant departments to ensure that the pace... Show more
  Trip date: March 2024
• VV

  Viviane

  · October 26th, 2023
  Very well organized . Sites well chosen Hotels and foods good level , breakfasts a little chaotic, but plenty.the regular guides professional , most of the local too Not enough personnel time for self to feel Certain sites ...
  

  Europamundo commented on this review

  Thank you for taking the time to provide us with a good review of your experience with our tour. We are delighted to learn about your positive encounter with our professional tour guides. We firmly believe that these guides and drivers form the heart of... Show more
  Trip date: October 2023
• KA

  Kemal

  · August 1st, 2023
  Need a little bit more experience tour guide but other than this, everything very good… thanks
  

  Europamundo commented on this review

  Hi. Thank you for taking the time to review your Spain, Morocco and Portugal tour, we are so happy you loved those countries, there are a hidden gem! Europamundo team ❤
  Trip date: July 2023
• DD

  DILIP EKNATH

  · April 25th, 2023
  THE 19 DAY TOUR OF SPAIN/MOROCCO/PORTUGAL transfer to hotel went well on day 1 there was no welcome meeting as shd’ve been arranged…nobody even comes and meets-n-greets us as a courtesy!...except for a notice on a stand with an a4 sheet of paper…. to meet down for the bus next morning. Barcelona tour was just upto 1 pm.!...hardly showed much in that period…told to be on our own upto 8 pm when the bus will pick up all to go back to the hotel!!....ok if the itinerary was halfday ok!....but then we shd’ve been brought back to our hotel!....not just left at the city center and told to make our way home!!....disgusting!! do u expect us to roam around for 7 hours for the bus to take us back!! When u say itsa halfday tour then u must pick us up and drop us to the hotel after the halfday!....those who wanted and opted to stay in the city center could stay and do whatever; but it was ur duty to bring us back to the hotel after the halffday tour!!....and not just leave us anywhere u want for us to to fend our way back by metros and buses!!....and that to with 2 children!! This is an escorted tour so we shd’ve been escorted back to our hotel!! A big and interesting city like Barcelona u people just give us a pathetic tour like this! The bus trip to Valencia was very nice incl. the walk-tour….but hey no proper seating arrangement was managed!....we, a family of 4adults and 2 children, were given 2 seats in the front, 2 at the right-back seat and the last 2 were given 1 seat each at different locations!!....as a family should u not provide ur seats that are next to ea. Other)...just as most couples were seating in the 2 seater space!!??...families like to be seated close to ea. Other or not??....would you have liked all 6 people in a family to be given seats all over the bus and not together!!??... ?!!!...(our’s is a family of six was known to you…. as the details were submitted at the onset itself! Now the hotel drop-off!....pathetic and outrageous!! We were dropped off on the middle of the road!!....right in front of the oncoming traffic!!!....the driver was taking out the bags from the bus on the center of the bus and we passenger were then dragging the same from the road-centeer to the kerbside!!....couldn’t u find a better hotel?....with a parking space for tourist buses?....u people don’t even know what u r booking!....hahve u seen what the hotel looks like?...seen what it has to offer?...just probably gone on the lowest dollar values!!....disgusting! And then the rooms….one this end and the other 2 that end of the hotel!!!...sshouldn’t a family be given rooms closeby/next to ea. Other!!... Buses….no consistent ‘europamundo’ buses!!....all buses should’ve been ‘europamundo’ buses and not ‘makeshift different- company’ ones!...only the Granada to port bus was good!...rest were not comfortable at all for long journeys as were in our programme!...our’s wasn’t a half or an hour-long hop on hop off or just local city buses’ tours!!...we were having 8 to 10 hrs of sitting on the bus per day!!...do u guys realise how stressful and strenuous this can be ?...no u don’t!!! look at the shape of the backs of seats!...7-1/2 inches of a straight portion and 3” or so curved wings on both sides!...do u realise how the curved portions must be pressing on our back when ur seated for 8/9 hours!!....a day!!...for 19 days!!!continuous!!..such discomfort and pain!!!...such stiff backs!!... useless … we used to apply pain-relieving cream daily!!....no soft cushioning too for the back and the curved areas!!...even the hour-long ferry ride was so comfortable!!....they had such perfect cushioned seats!!...go and hv a look what passenger service and comfort is if ur to take them on such long tours!!....useless!! And look at the handrests!!so damn hard n narrow!...cant u have padded ones that’ll give comfort the passengers on long-haul tours!!?? Is this what u offer ur customers paying thousands of dollars for ur’s and ur family’s living??.....so shameful!!!...no consideration to passenger comfort and well-being!!....useless!!! Believe it or not but I’m undergoing physio sessions for my back!! And what about wifi!!...i hv in writing that 30mb of surfing would be available per day and included in the tour!!...where was that? Bullshit!...there was no wifi at all!!...at all !!!..such cheats!!!..disgusting! Meals---apart from the daily bkfasts , during the first week in spain, no meals were on the agenda!...mostly all were crammed up in morocco!...why’s that?....is that cheap in morocco that’s why?....u r showing us highlights of spain and don’t even provide us a Spanish meal?... …. not even the so called n famous ‘paella’ and the so-very-famous Valencian orange juice?.. not that we didn’t have on our own…..but ur advertising Valencia is the birthplace of paella!!....and the best orange juice in the world!!...…and yet couldn’t have them in the meals’ agenda for the international tourists who are used to that?....thats such a shame on u!!! Also water!....in morocco there was no water provided with meals!...i can understand juice/or coke or Fanta or wine/spirits being charged separately!!....but u don’t serve a glass of water during meals to ur international tourists??...is this the culture u have to not even offer water to ur guests?!!..u ask them to pay for a glass of water?? Ir Moroccan culture was that way you people shd’ve known this and maybe charged us 10/15 dollars in the tour price at the onset itself!!...in lieu making us hold water bottles in our hand and go to the dining room!! So shameless!!!....ur guide karim was kind enough one time to give us water when asked about the system!!..karim guy was a nice one! just to continue with my experience i've sent 2 photos to TourRadar ( as i didnt know how to send it alongwith here; one is the seats provided by the ferry that were so comfortable and which she've been similar at least on our buses and the other one is the poor seats allocated to us for the flamingo show!....we pay so mch for the show and to receive such atrocious seating!! Madrid....we were taken around for half a day only!....that too just the retiro park...on grounds that there was a marathon in the city!....didn't u know that there's a marathon months ahead!!?? ....u could've taken us around in the afternoon/morning after the marathon got over....its only 2-1/2 hrs..the marathon! ....you couldve have deigned the tour accordingly in several ways to counter and avoid the marathon timing!!...but that wasn't done!...useless!!! WHATEVER UR OPERATIONS MAY SAY, MY REVIEW IS TRUE TO THE HILT!!!! IN NORMAL CIRCUMSTANCES....NEVER EUROPAMUNDO!!!! EUROPAMUNDO IS OUT OF QUESTION FOR ME/FMLY/N/FRIENDS!!!
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  Europamundo commented on this review

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Europamundo team :D❤
  Trip date: April 2023
• PG

  PERRY JOHN TAN

  · April 11th, 2023
  Thanks for the great experience tye guide are awesome and very professional 💪🏾 I have been recommending to friends & families
  

  Europamundo commented on this review

  Thank you for taking the time to share such a positive review Spain, Morocco and Portugal trip, along with your great photos, and we hope that you will join our highly skilled team again soon to travel to more unique destinations.
  
  Trip date: March 2023
• AO

  Andrew

  · February 10th, 2023
  We loved everything about this tour! The guides were informative, accommodations were great & logistics seamless. We’ll book again!!
  

  Europamundo commented on this review

  Hi Andrew, Thank you so much for your feedback! We can't wait to have you back. Europamundo team:D ❤
  Trip date: December 2022
• EV

  EDWARD

  · December 10th, 2022
  Many places to see in short intervals. Very regimented schedule. It’s great to visit so many cities, towns, and villages. We enjoyed it. The thing we didn’t like was almost every time you use the restroom in Morocco, there was someone guarding it and you had to pay to use it. Kind of odd. If I have to see a tagine within the next 6 months, it will be to soon. Do not drink the water in Morocco. Do not eat salads washed with water. You should tell people this. Other than those couple things we really enjoyed it and met some fantastic people.
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  Europamundo commented on this review

  We extend our gratitude for your feedback and we hope to have the opportunity to have you in a future adventure. Europamundo team
  Trip date: November 2022