Fantasia Italiana

Customer Reviews

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  Linda

  · August 5th, 2023
  Driver, GiGi- EXCELLENT Tour guide, Clara- EXCELLENT Tour itself- EXCELLENT Hotels- not so excellent… food was 1 star, Venice room was not clean, but locations were good
  Trip date: June 2023
• PN

  Philip

  · June 12th, 2023
  The guide was very helpful and the hotels were very comfortable
  Trip date: June 2023
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  Gina

  · May 17th, 2023
  Hotels and foods are so, so. each stops are too short.
  Trip date: May 2023
• SS

  Saraswati

  · October 17th, 2022
  A great taste of Italy. 4 nights of hotel included. Fantastic bus provided.
  Trip date: October 2022
• BK

  Bill

  · September 11th, 2022
  We enjoyed the tour. Lucy was great! Got to see many beautiful towns and areas. We had guided tours as well as individual time to explore. Each area had its own charm. Great choice of stops. The bus was very comfortable.
  Trip date: September 2022
• CT

  Catherine

  · July 28th, 2022
  Fantasia Tour July 18-22/22. While the tour/itinerary was Ok, the service I received from the tour guide, Carlos - with Carrani Tours, was unacceptable. The last day of our tour in Venice (Mestre) at the Hotel Delfino, we were to bring our bags down to reception at 6:30 am, go to breakfast, then get on the bus for 7:30 am. I brought my 2 bags down, left them in reception with others from my tour and proceeded to breakfast. When I came down at 7:30 (with my daughter and her luggage) to get on the bus, I noticed my luggage was not in reception and had assumed that someone had loaded them on the bus. Arrived in Rome - no luggage. Carlos provided no help at all not even a phone call to the hotel. Despicable. It then took hours to figure out how to get my luggage back. The front desk of the St. Martin Hotel, called the Delfino hotel and confirmed that they had my luggage. Having them shipped to Rome was not an option as it take over 4 days - because of the weekend. I had to take a train the next day to Venice and back - approx 10 hours, 90 euros for the train tickets and missing my pre-paid Vatican tour. What was to be a trip of a lifetime turned into a nightmare. Some wonderful people were able to help with phone calls and arranging the train tickets, as we do not speak the language. I hope to be compensated for the additional expenses.....we'll see.
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  Trip date: July 2022
• AR

  Angelia

  · April 26th, 2022
  The tour was good. The local guides were good
  Trip date: April 2022
• MB

  Moyez

  · November 23rd, 2019
  It was very nice overall
  Trip date: November 2019
• DT

  David

  · November 15th, 2019
  Tour is a good brief introduction of Tuscany, Florence and Venice. The room in Florence was excellent and was recently remodeled. Location was far from the historic district requiring using the tram system for about 4 miles. The hotel in Venice was fantastic (it was the upgraded hotel) and in a very good location. The location of the non-upgrade wasn't even in Venice! Our tour guide Stephano was excellent. Only issue is he had guests from three countries so he had to repeat everything in three languages which got tiring to hear. Bang for the buck it is a good tour as long as you do the upgrade in Venice.
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  Trip date: October 2019
• 

  Caroline

  · October 8th, 2019
  Really enjoyed the trip. Definitely recommend to others.
  Trip date: September 2019