Discovery The Central Vietnam & Relax on the Beach

Customer Reviews

• C

  ChristDopp

  · September 19th, 2019
  Good tourist guide, really friendly and helpful Willing to tell me the history of Vietnam You can try this plan if you have plenty of time in Vietnam
  

  Bravo Indochina Tours commented on this review

  Dear Customer Thank you for choosing Bravo Indochina Tours as your tour operator in Asia and thank you for your kind feedback! As our goal is to provide satisfactory travel experiences to our customers, your positive review is a huge recognition for us.... Show more
  Trip date: May 2019
• S

  SarahGoodman

  · May 26th, 2019
  Just returned from an excellent trip in Central Vietnam a couple of weeks ago. Bravo Indochina Tours was very helpfull in coordinate and setting up a 4 day sightseeing Hue and Hoi An. The team were very friendly and willing to go above and extra to make sure the trip was exactly what I wanted The guide Ling very helpful knowledgeable can highly recommend this company
  Show more
  

  Bravo Indochina Tours commented on this review

  Thank you for leaving such a nice review! We are glad that your trip went smoothly and you enjoyed it. Nothing encourage us more than your satisfaction in our services, we look forward to exploring other wonderful places with you! Best regards
  Trip date: March 2019
• 

  Mairi

  · May 22nd, 2019
  I've given an overall rating, but this tour was a mixed bag so I've broken it down. Day one was 5 stars, the tour guide, meal and hotel were all really good and my only complaint was how little sleep I'd had traveling over from Thailand. I was picked up straight from the airport by two very friendly tour operators, taken to my hotel, given time to shower and reset before heading out into Da Nang. It was just me and the guide, a young woman from Da Nang, which at first I thought would be awkward, but she was so friendly and very knowledgeable, I saw the lady Buddha, marble Mountain and a museam that was very interesting. Then she took me to what turned out to be my favourite meal of the trip before bedtime. Definitely my favourite day all round. The next day started at 8am, there was some confusion over my hotel arrangements, but that got sorted quick enough before we left for Hue. This tour was packed and aside from moving a little too quick it was also very good, we had a comfy air conned bus, we were given ponchos when it rained and we had a very nice meal again. Another female tour guide was also very helpful, knowledgable and patient with 4 different languages on tour. Again the hotel was good, though possibly not quite as nice, still a 4 star day. The third day and again early start with some confusion about where I would be staying next. Young male tour guide this time and he was lovely, infectious smile and 100/100 for effort. Unfortunately I saw some of the same things again, which isn't necessarily a bad thing, but I was surprised to be getting repeats. This tour finished very early too, but I did meet some people to have dinner with which was nice. This hotel was a let down though, in such a beautiful city it felt depressing, dirty and the customer service was stretched thin. It looked like it was half closed and in desperate need of updating. Fortunately I spent my night here out with friends from the tour, so the room wasn't used as much. But day 3 for the tour was more 3 star. Day 4 was the biggest dissapointment. The arranged tour was only for the morning and it was a solo guide, no driver too. I wouldn't have minded this and was especially open after the first day's experience, but this very quickly turned awkward and then very uncomfortable. - The heat was really getting to me by this point, obviously not the tour people's fault, however there was no air conned vehicle available this day, nor was there ready access to water as there had been on the days before. - He did not provide a helmet when I first got on the back of his bike, something I felt I had to do as it was ride or walk. - He stood by and watched as I was pulled over by a market vendor and held hostage for a dollar photo I did not want. - He wouldn't stop flirting, no matter how politely I tried to dissuade him, he kept making flirty comments. It was just me and him throughout this tour and I was becoming more and more irritated by this. This is not acceptable behaviour and I did complain to the tour operator, but I got no response or apology for this. By the time we'd reached the river I was almost in tears and really panicing that I might faint and be left to the mercy of this guy. So I cut the tour short and asked the operator to arrange another hotel room for me, which he did. Although the operator did not apologise for the tour guides behaviour he did also arrange for lunch to be sent to me with a spend limit of 150,000 dong. If I had been picked up at the right time after this then that would've been the end, but sadly after managing to recover a little I was then rushed out, driven to Da Nang 4 hours earlier than needed, given a lukewarm meal which I ate alone and was then silenty dropped at the train station where I had a 2 hour 45 minute wait for the train. So when I said mixed bag, I meant it. This tour went from being fantastic to dissapointing and then a bit scary if I'm honest. Really not sure if I would recommend or go for them again. That last day was so poor, it's a shame, but it does spoil what started so well and genuinely was worth every penny right up until that point.
  Show more
  

  Bravo Indochina Tours commented on this review

  Thank you for leaving such a nice review! We are glad that your trip went smoothly and you enjoyed it. Nothing encourage us more than your satisfaction in our services, we look forward to exploring other wonderful places with you! Best regards
  Trip date: May 2019