Wonders of Japan end Tokyo (1 destination)

Customer Reviews

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  Donna

  · October 14th, 2024
  As far as the trip, hotels, busses, and activities was great. The problem I had the most with the company Europamund was I picked English, and it was both English and Spanish. Another problem with them they don't Communicate with their customers promptly. There was issues in the itinerary that they didn't follow for example they took us to gion it says the return to hotel will be FREE, it's not free return. Don't put free if your not giving people a ride back, second of all a dinner for one night didn't get they claimed its because we stayed at a different hotel. The hotels need to be booked ahead of time so when you send out the itinerary it should have all the deals, and last the transportation shuttle never showed when they told me so I had to get a taxi. I want to shout out a big Thank you to all the tour guides Dave Solanes, Akane, Ken and Luis you all did a great job. A special shout to David Solanes we started out with you the group for English and had a great time. I was lucky enough to end my trip with you. I know I was the only English at the end and you did your best to talk and explain things while the other tour guild was talking over the load speaker in Spanish. It. Was very frustrating for me with the Spanish. As a company you should lesson to your Customers and your tour guides to make the company better. To all my tour guides thank you I appreciate you all ✌️❤️. David Solans special thank you I love the Energy energy and enthusiastic that you put in and the love for Japan.That made this trip special.Thank you✌️❤️
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  Europamundo commented on this review

  Thank you for sharing your feedback. We're glad to hear that you enjoyed the trip, hotels, buses, and activities, and that our tour guides, especially David Solanes, Akane, Ken, and Luis, provided a great experience. We truly appreciate your kind words... Show more
  Trip date: September 2024
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  Deslie

  · September 29th, 2024
  A great taste of Japan with stays at good hotels, wonderful breakfasts each day and lots of other very special meals. Highly organised so I could just relax and go with the flow of what each day had to bring.
  

  Europamundo commented on this review

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us. Europamundo team :)❤
  Trip date: September 2024
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  Deslie

  · September 29th, 2024
  Very well organised with super comfortable hotels and lots of great meals included. It was a great taste of Japan
  

  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤
  Trip date: September 2024
• ST

  SueAnn

  · March 29th, 2020
  Although it was cut short due to the covid-19 virus, it was great up until then, including the guides, the hotels, the meals, and the places visited. Unfortunately, several of the scheduled stops were closed, but the guides tried to make up for them, some more successfully than others. (Skip the mall visit in the future. :-) I liked the fact that it was quite busy, although there was still enough free time, too. And Ken, in particular, was very helpful in regard to making arrangements for flights, trains, etc., to get home quickly. I don't know how well it would have worked if there had been 50 of us instead of 10, though.
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  Europamundo commented on this review

  Hello SueAnn Todhunter, receive a cordial greeting from us. We are pleased to know that your trip was a success. We are sorry for not meeting your expectations and apologize for the inconvenience, we are crossing by difficult times, and this is... Show more
  Trip date: March 2020