Lapland - 10 Days Adventure in Winter Wonderland

Customer Reviews

• A

  Anonymous

  · December 27th, 2024
  It is utterly disappointing that the agency canceled our booking despite providing confirmation details and the pick-up point upon purchase. To everyone, please note that this initial confirmation is not the final confirmation you can rely on. As informed, the agency requires an additional round of checks with their farmers before issuing the ‘real’ confirmation. Do not be misled by the initial confirmation, it is not final. Agencies should conduct a tentative check with farmers before sending out any confirmation with pick-up details. By failing to do so, you are giving buyers false hope and providing unprofessional service. Please take note, everyone.
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  Trip date: December 2024
• NC

  Nancy

  · December 26th, 2022
  All the guides are amazing.
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  Trip date: December 2022
• RR

  Rose

  · December 12th, 2022
  Think that the 10 days adventure tour can be shortened as realistically you can do more than one tour per day. Once we requested and were given a contact person , Mickey at Nordic tours, our experience was vastly improved. Mickey was great. Several items that were listed in the tour were initially not provided but Mickey managed to correct these omissions to our satisfaction. She was extremely helpful. The guides Alberto, Miriam, Etienne, and Stefano were amazing. They went out of their way to make the excursions memorable. The hotel Aakenus, utilized by Nordic Tours was poor. Location was fine but the rooms were never swept, dirty glasses not removed and one day the room was not cleaned at all. When this concern was raised at the front desk, response was “ housekeeping has gone for the day” .
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  Trip date: November 2022
• H

  Harriett

  · December 6th, 2022
  Terrible. They are cab drivers. Late for pick ups. No coats or signs announcing who they are. No. Agenda. Tell you a pick up time , they tell you no hourly plan. Or anything. Spend over 45 minutesgoing to different hotels to pick up different people. You do not need your radar to plan. Do it yourself. Or go on a tour group
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  Trip date: December 2022
• AD

  Apurva

  · March 8th, 2020
  Our holiday with Nordic unique travels in Finnish Lapland was excellent! In addition to the wonderful place, the tour guides and the staff at the agency made it a truly remarkable holiday. Although we were quite prepared for the cold, they also offered the full Arctic gear for mostly all activities. All transfers and arrangements went very smoothly and they were always punctual on all occasions. The meals were very nice (where included) and the guides chose the best places that catered for vegetarians (as we were). Massive thanks to Marcelo who is one of the best and most helpful travel agents I've ever come across (having travelled quite a bit!). I feel very lucky to have found him and his company on tour radar! He helped us put together an amazing itinerary and recommended the best accomodation as well as tours that we thoroughly loved. He was always very prompt in replying, very knowledgeable and provided accurate answers to all our questions when we were in the planning stages. He is a true asset to the company and without him we may not have been able to organise our holiday to perfection! Sarka was the best guide we had on our tour (icebreaker). She is a lovely person, extremely friendly and provided exceptional customer service. Really made our trip very special and went above and beyond to make sure we had a great time throughout! We were happy to have Malcolm as our guide on the snowmobile tour as he was highly experienced and skilled. Being very new to this activity, we needed extra guidance which he kindly provided and also supported us patiently to ensure that we thoroughly enjoyed the unique experience. His passion and enthusiasm for snowmobiling and Finland was very heartwarming :) Clement was a very pleasant and helpful guide, never rushing us and ensuring we had a beautiful time at one my most favourite places (Ranua zoo). I cannot recommend them highly enough! We would love to visit Lapland again and wouldn't think twice about booking with them :)))
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  Trip date: March 2020
• MC

  MeredithLeigh

  · December 25th, 2019
  The guides were fantastic! Christian, Alessandra, Thomas, Malcolm, Luis, Alex were incredible. Beautiful country. The trip could have easily been cut in half time wise and we could have done 3 tours in each day.
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  Nordic Unique Travels commented on this review

  Dear Meredith, Thank you very much for your review, it is a great pleasure for us to hear that you enjoyed your trip with Nordic Unique. Looking forward to welcoming you again soon in Finnish Lapland!
  Trip date: December 2019
• 

  Joanne

  · November 12th, 2019
  The whole trip was fantastic and can highly recommend it. We had different guides for our daily activities who were all extremely knowledgeable and genuinely loved what they were doing. Our thanks go to Jordi, Valerii, Louis, Malcolm, Stan, June and Nikko and also our guide in Helsinki who I am sorry to say but can't remember her name. These people are very hardworking, and they treated us like friends. I thank them all for making our trip so special.
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  Nordic Unique Travels commented on this review

  Dear Joanne, Thank you so much for taking the time to leave us such a nice comment on your trip. We are delighted to hear that you've enjoyed your stay and we're looking forward to welcoming you again very soon in Finnish Lapland! All the best, Your... Show more
  Trip date: October 2019