Blue Northern & Imperial Cities Tour

Customer Reviews

• LA

  LYN

  · December 7th, 2022
  The destinations on the itinerary are superb. However, Discover Morocco, the local tour company, has an inefficient business model that resulted in a LOT of frustration for all members of our group. Drivers are subcontracted for each transfer, along with freelance guides in each city / location. This meant that there was no daily timetable, meals were not planned (we had lunch at 3.00pm three days running), restaurants for lunch were not vetted but left to the guide's discretion. In Ouzoud at 'Chez Mounir' three people got sick after lunch. Hotels are rated 4-star but the management in each one was terrible: hot breakfast served cold (Tangier), breakfasts without protein (Marrakesh), artificial orange juice (Marrakesh), etc. In Rabat the hotel receptionist Nadia JITI screamed at everyone, creating havoc in the lobby. In three hotels our room was immediately over or under a nightclub with drums, guitar, DJ and loudspeakers until 2.00am (Tangiers), 4.45am (Marrakesh) and 11.00pm (Rabat) on three of the six nights. Clearly Discover Morocco reserves only the worst rooms in each hotel for the TOURADAR group. Two excellent drivers were Omar (Tangiers-Chefchaouen) and Adnane (Fez-Ouzoud-Marrakech) and two excellent guides Mediha in Meknes and Said in Fez. All the other guides were incoherent (Rabat), not bothered about safety of the group (Abdulillah in Marrakesh), or just plain rude and obnoxious (Nourreddine in Tangiers). There was a massive amount of WALKING, STEPS, and HILLS every day with 10-12 hour days, so future travelers should be duly warned. This is NOT the right tour for anyone who is disabled. On several tours, other travelers were added to our group, so we had to observe their time constraints to end the tour. EG. In Tangiers, an individual traveler had to be back at the station for 4.00pm so our city tour was cut short to drop her off. Everyone in our group was expecting ONE DRIVER and ONE GUIDE for the trip, as stated in the tour description (professional driver, professional guide), not 'drivers' and 'guides' in the plural. The advertising is very misleading and requires correction for truth-in-advertising.
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  Discover Morocco commented on this review

  Hi Lyn I am quite surprised to receive a negative review for your recent tour with us. I must say that all that you have mentioned is completely wrong and inaccurate. As mentioned in the itinerary, we use local professional guides for every city... Show more
  Trip date: November 2022
• 

  ONOFRE

  · September 27th, 2021
  The benefit of being one traveler is the attention and focus I received..it was phenomenal. I was completely satisfied because of two amazing guys. Anyone who wants to visit Morocco ask for these two astounding gentlemen and from Morocco Discovery Tours, Issam and Moncef. They made my Moroccan tour very memorable. I had a great time with them. Moncef has an infectious laugh plus a great driver. I had wonderful time spent with them. They treated me like their own father and I respected that. Always watched my safety. Issam even wished my flight back home will be cancelled so I could stay in their home…I was flattered and honored. That’s how we bonded together. The hotels are good except one that I called 2x to come turn off the tv, remote control needs new battery. No one came so I removed the swipe or access card from the door so I could sleep. Ditto, the only minor thing about the tour that I don’t like much was the local tour guides bringing me to old town medinas (local markets). The last one I was ready to puke and had terrible headache. Crowded, air circulation is poor and the smell was horrendous. Rabat is clean city but has no historical significance and Casablanca as well. Nothing triggers the catalyst of my imagination. However, overall the tour was great having Issam and Moncef with me the entire duration of my tour. Kudos to them
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  Discover Morocco commented on this review

  Hi Onofre Thank you for your review and feedback. I am glad you enjoyed your tour with us and look forward to welcoming you again in Morocco. Take care and stay safe. Regards Management
  Trip date: September 2021