Great European (End Amsterdam, 29 Days)

Customer Reviews

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  LeeAnneSmith

  · February 23rd, 2020
  Fantastic tour wonderful knowledgeable Kassie Jones
  

  Trafalgar commented on this review

  Thank you for sharing feedback about your time on the Great European guided holiday. We always appreciate reading about our guests' time spent on the road with us and are delighted to learn that Kassie's expertise left you with a truly memorable travel... Show more
  Trip date: July 2019
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  SuzanneKleknerAlt

  · October 25th, 2019
  When we purchased this trip we upgraded from tour class to first class (several thousands $). We were told all hotels would be 5 star and centrally located. The majority of the hotels were 3 star at best (half of those were 2 star) and over half were in remote locations, making it very difficult on evenings when we were on our own for dinner or even to enjoy free time. We were also told the first class tour would have a maximum of 40 people, we were 43. Our introduction to our tour director left a sour taste, the first thing he talked about was to remember to tip him at the end of the trip. I think he was supposed to be away with his buddies and they threw this trip at him at the last minute. Unfortunately, he took that out on us. He was not accommodating to the personal needs and comfort of ALL passengers on the bus. There were several long days of driving and he was not engaging at all. France was very disappointing. We were supposed to stop at Vimy Ridge along the way. When I asked when we would be there, he said "Oh, we drove by there 5 minutes ago." Never even mentioned it. We were in Paris on a Sunday. It was a known fact months in advance that this would be a car free day. The only thing we saw of Paris that was included in the trip was a 45 minutes walking tour of the Latin Quarter. We went to both Biarritz AND Cannes. Too much free time here. No need to see how the rich and famous live in so many places. Both places were beautiful but it didn't need to occupy 2.5 days We were in Luzern on a Sunday as well, known fact that all the stores are closed. The initial itinerary had lots of things planned for Sunday but our tour director decided to move some of those things to Saturday, which left a big gaping hole on Sunday with absolutely nothing to do. The majority of the provided dinners were terrible. The food was raw and served stone cold. In Munich, the wait staff acted like they weren't even expecting us and there wasn't enough food for everyone. In cities where we only stayed one night, Bordeaux, Florence, Munich and Boppard, we had absolutely no time to explore. We were arriving at our hotels so late, by the time we had dinner it was time for bed. We did almost all of the optional excursions (that's the only way to get the most out of this trip) and even then, half the time was free time. What am I paying for? If you book this trip, be prepared for a very fast pace, living out of a suitcase, long bus rides and not getting to really enjoy any of these cities.
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  Trafalgar commented on this review

  Thank you for taking the time to share such an in-depth review of the Great European guided holiday with Trafalgar; our guests' feedback helps us to improve our experiences continually. To begin, we regret to learn that you felt some of the hotels did... Show more
  Trip date: September 2019
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  Judymullins

  · September 27th, 2019
  A great tour to get a glimpse of lots of Europe. Kassie was a great tour guide going above and beyond to help the group with anything the required. She showed us lot of hidden gems along the way. Very pleasant young lady.
  

  Trafalgar commented on this review

  No one knows how to provide a better experience for our guests than our dedicated Travel Directors. Therefore, we are happy to know that you felt well cared for by Kassie and that her expert skills further enhanced your appreciation of the destinations... Show more
  Trip date: July 2019
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  Kaylene

  · September 23rd, 2019
  Did the Trafalgar 27 day Great European in August 2019 with Kassie Jones as our Travel Director. Was a great itinerary allowing us to see so much of Europe. Also, Kassie is a great travel director, making sure that everyone was looked after and had a great time.
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  Trafalgar commented on this review

  To begin, it’s wonderful to hear that you thoroughly enjoyed our carefully curated itinerary, and that you were able to see so many great European destinations in one trip. Furthermore, we are happy to know that you felt well cared for by our dedicated... Show more
  Trip date: August 2019
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  ConnieKelly

  · September 23rd, 2019
  Kassie made this once in a lifetime trip so much better than I imagined it could be! Kassie obviously loves her career and does an exceptional job. Probably my favorite attribute of Kassie's is that she treats everyone exactly the same - I know that we all loved her.
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  Trafalgar commented on this review

  We love creating experiences that our guests will treasure forever, and no one does this as well as our dedicated Travel Directors. Therefore, we are delighted that Kassie's passion and enthusiasm left you with a truly memorable vacation full of lasting... Show more
  Trip date: August 2019
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  LesleyMoyle

  · September 20th, 2019
  Kassie was extremely knowledgeable & went over & beyond what her job description would have been
  

  Trafalgar commented on this review

  Thank you for taking the time to share your thoughts with us here at Trafalgar. We always appreciate reading about our guests' time spent on the road with us and are delighted to learn that your Travel Director exceeded your expectations, ensuring that... Show more
  Trip date: August 2019
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  Karen

  · September 18th, 2019
  Kassie was so lovely, very knowledgeable and always happy. She went above and beyond to assist us all on tour. Our bus drive(EAddie)r as well as Kassie were a delight.
  

  Trafalgar commented on this review

  Thank you for putting through such great feedback; we really appreciate hearing from our guests. Here at Trafalgar, our team is dedicated to creating the most unique and enjoyable guided holidays for all of our guests. Therefore, we are delighted to... Show more
  Trip date: September 2019
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  David

  · September 15th, 2019
  Kassie your energy, knowledge and professionalism was great. How you can project the aforementioned tour after your I suspect speaks volumes about you personally and you can only be an asset to Trafalgar. The tour was a great product. The last couple of countries lacked a little punch it's difficult to articulate , perhaps they lacked a little history. They were however pretty and by this point in the tour I suspect most are happy to sit back and chill. The catering was adequate but quite a spectrum in terms of quality and service. Accommodation was also a littlei mixed. Apart from Amsterdam the location s were great. Overall I was a happy camper. Thanks again
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  Trafalgar commented on this review

  At Trafalgar, we are fully aware of the important role that our Travel Directors play in the success of our trips, and as such, all of our representatives have received thorough training to be able to manage our departures with the highest level of... Show more
  Trip date: September 2019
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  Michelle

  · October 1st, 2018
  Kassie is an amazing guide, she always puts everyone first before herself and she is spontaneous and she knows what shes doing.
  Trip date: August 2018
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  LeisaOBrien

  · August 6th, 2018
  Terrific , comprehensive overall coverage of Europe's best attractions in 27 days that is possible. Lots of optional experiences to chose from, able to read about before hand and review and get a reasonable idea of what would interest you, can check accommodation out online before No reason to be ill prepared financially, dress wise, fitness ability, everything is well covered if you do your homework before. Allow a day or so either side of finishing to have enough time to make flights and not risk stressing over missing flights or joining other tours. It was our 4th Trafalgar and would not even consider another company. The tour directors, bus drivers, and general organization associated with Trafalgar is exceptional.
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  Trip date: July 2018