Sicily, From Palermo to Catania Private Tour

Customer Reviews

• MH

  MICHAEL

  · September 14th, 2024
  Overall everything was good or great the only comments are 1) the guide in Agrigento her accent was difficult to understand at times 2) the hotel in Catania location was uneasy and there were no tea and coffee making facilities in the room
  Trip date: September 2024
• RB

  Richelle

  · October 31st, 2023
  I travelled with my 77 year-old mother, and we had the trip of a lifetime! That said, the reviews helped our experience, so here's what helped us understand what to expect: Every step of the process felt like a leap of faith, but always turned out brilliantly. We received our confirmation immediately, but did not have direct communication about our personalization of the itinerary until days before the tour began. When we arrived in Sicily, we were nervous because we did not have any direct contacts to reach out to if anything did not go according to plan. (Fortunately, it worked perfectly -- our driver was there, and EVERY contractee [driver/translator/guide] that we connected with was AMAZING and above-and-beyond.) We customized our itinerary quite a bit, even though it wasn't clear what we could ask for. We ABSOLUTELY LOVED the cooking class in Taormino -- I suggest adding that to your tour! We also asked our driver to take us to a flea market in Palermo, and that was FUN. The hotel choices were fantastic. The people who were contracted to work with us were fantastic. The communication was ....an absolute leap of faith. BUT we don't regret a thing!
  Show more
  Trip date: October 2023
• VA

  vimal

  · October 6th, 2023
  Reasonable accomodation good drivers no guide support you are on your own . Though the tour is advertised as private guided tour Only accomodation and private car booked no guide support the driver is said to be driver and guide . He says his job is driving only . Please stop advertising as private guided tour it is not .
  Show more
  

  Soleto Travel commented on this review

  Hi Vimal, Thanks for your review, I am glad that you enjoyed the tour and I wanna say thank for your suggestion. Indeed, from next year 2024 we added to the original itinerary 2 local guided tours in Palermo and Agrigento to improve the customer... Show more
  Trip date: September 2023
• 

  Ana

  · May 29th, 2023
  Automatically translated. View in EnglishRate this translation
  Automatic translation available in English. View in English
  Excelente atencion, guias muy serviciales, hablan español, italiano e inglés. Lo mejor de todo es que se adaptan a todos los presupuestos. Siempre dispuestos a brindar una solución Eccellente attenzione, guide molto utili, parlano spagnolo, italiano e inglese. Il meglio di tutti è che si adattano a tutti i budget. Sempre disposto a fornire una soluzione Excellent attention, very helpful guides, they speak Spanish, Italian and English. Best of all, they fit all budgets. Always ready to provide a solution
  Show more
  

  Soleto Travel commented on this review

  Dear Ana, Thank you so much for your review and positive comments about our agency and colleagues. It is very important for us when clients appreciate our efforts and the services offered. We hope to welcome you again on one of our Tours, Thank... Show more
  Trip date: May 2023
• 

  Maria

  · May 29th, 2023
  I booked my tour with Tourradar on line, who booked it with Soleto Travel, who assigned it to Retevacance. who hired New Travel Service who provided a driver to do the tour. In the process of subcontracting the six day tour became a four day driving service. I highly enjoyed the driving service but the tour did not include a guide. Although Soleto Travel tried to fix the situation, I do not recommend this service.
  Show more
  Trip date: May 2023