Spain Morocco and Portugal (Base, 16 Days)

Customer Reviews

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  Terry

  · November 8th, 2022
  Due to a problem between Tourradar and Trafalgar, I almost did not have a spot on the the tour bus. I paid for my trip through Tourradar however, Trafalgar said they never received the info for me.
  

  Trafalgar commented on this review

  Thank you for your feedback. We apologise for the pre-trip experience; however, we are relieved to learn that you managed to leave on your trip as you originally planned. What’s more, we are incredibly pleased that we were able to help you to create... Show more
  Trip date: October 2022
• N

  NarcisoTuanquin

  · December 27th, 2019
  Well-coordinated tour. Excellent accommodations. Tour director is very knowledgeable of the places we visited, very pleasant personality; made us feel comfortable and at ease with her from the first handshake.
  

  Trafalgar commented on this review

  Thank you for having taken the time to share your thoughts regarding your guided vacation with Trafalgar. Paying careful attention to special requirements allows us to ensure that all of our guests can share in the same comfort when travelling with us.... Show more
  Trip date: December 2019
• M

  MichelleAbellaShon

  · December 10th, 2019
  Personable, patient, detail oriented, utmost professionalism, FUN, friendly speaks clearly, extremely organized, takes initiative, is one or two steps ahead of the game, articulate, well researched history & fun story telling, if there were any, she handles challenges & issues stealthily without the whole tour group knowing. Gets along well with others especially with other local guides & coach drivers from different places & cultures. We already miss her! Kassie is a gem!
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  Trafalgar commented on this review

  Thank you so much for sharing your impressions of this trip. At Trafalgar, we take great pride in our Travel Directors, and the efforts they put into making our guests’ time on the road special. Their knowledge and passion for our destinations, along... Show more
  Trip date: December 2019
• C

  CarolynWashington

  · December 7th, 2019
  We were surprised to find out that there were going to be 48 people on this tour. Our guide Kassie Jones was very professional and personable. She is what made our trip excellent. Any frustration we had regarding the large group was offset by Kassie. Her competence was impressive. Some accommodations were not excellent, but all were clean and comfortable. Some meals were typical bulk buffet and some were impressive. The driver was extremely competent and we felt comfortable the entire trip.
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  Trafalgar commented on this review

  Thanks for sharing your thoughts with us on the Spain, Morocco and Portugal guided holiday. We are concerned to hear that you may have found the size of your group to be too large at certain points on this trip. All of our trips and itineraries are... Show more
  Trip date: November 2019
• B

  BillandMegDonnison

  · December 6th, 2019
  Kassie was well organised,caring and interested in everyone. She was very knowledgeable and had great skills in managing the group and bringing everyone together. She was very professional in all aspects of her role.
  

  Trafalgar commented on this review

  At Trafalgar, we are fully aware of the important role that our Travel Directors play in the success of our trips, and as such, all of our representatives have received thorough training to be able to manage our departures with the highest level of... Show more
  Trip date: November 2019
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  Deb

  · December 3rd, 2019
  We recently travelled for 16 days on the Spain, Portugal and Morocco tour. We had Kassie as our guide and she was a fantastic guide who we could not fault her in anyway. She made this trip exceptional as she was so professional relaxed and friendly at all times while managing 45 people on the coach. We have travelled with many tour companies over the years with good guides but Kassie was the best one we had ever had. It was the little extra things she did such as the Facebook group, the gifts, asking people for their music tastes and then playing it on the bus, the games on long bus days to pass the time, the farewell video etc. Thanks Kassie for making it such a wonderful trip!
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  Trafalgar commented on this review

  Our Travel Directors take great pride in making our guests’ time on the road special. Their knowledge and passion for our destinations, along with the care and consideration that they provide to our guests at all times, makes all the difference when... Show more
  Trip date: November 2019
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  Kathleen

  · December 3rd, 2019
  Kassie is a great travel director. Professional caring fun very knowledgeable.
  

  Trafalgar commented on this review

  Thank you for sharing feedback about your time on the Spain, Morocco and Portugal guided holiday, as this first-hand insight is very important to us here at Trafalgar. No one knows how to provide a better experience for our guests than our dedicated... Show more
  Trip date: October 2019
• L

  LorraineMontalvo

  · December 2nd, 2019
  Best tour ! Our travel director Kassie was exceptional. She went above and beyond our expectations. Excellent communication skills, outstanding customer service, wonderful friendly personality. Courteous, respectful and very considerate. Her expertise and kindness out did any other travel directors I have previously had. Thank you Kassie for making my journey (vacation) the best it’s ever been! I will highly recommend traveling with Trafalgar tours especially because of you . You are amazing and deserve appreciation for your wonderful tour !!!
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  Trafalgar commented on this review

  Thanks for taking the time to share your review of your recent trip along with the great photos. Here at Trafalgar, we make sure that our Travel Directors are trained to the highest standards and pride themselves on the care and consideration that they... Show more
  
  Trip date: November 2019
• A

  AlyssaBattersby

  · December 2nd, 2019
  Kassie was a very informed, organized, patient and prompt tour guide. She has a soothing and calm demeanor, and clearly knows what she is doing. I was happy to travel with her and would any time again if given the chance!
  

  Trafalgar commented on this review

  Thanks for sharing your feedback. Here at Trafalgar, we make sure that our Travel Directors are trained to the highest standards and pride themselves on the attention that they provide to our guests at all times. With that being so, it pleases us to... Show more
  Trip date: November 2019
• S

  SiewWong

  · December 2nd, 2019
  Everything was great! Kassie Jones is arguably the best tour director around! She makes the trip so much more fun and informative. If only she could also control the weather so we don't get rained on so often, it would have been perfect!
  

  Trafalgar commented on this review

  The weather may not always be reliable, nevertheless, Trafalgar’s guided holidays are designed to be enjoyed safely, come rain or shine. That said, we are delighted to read that you thoroughly enjoyed your time away with us on the Spain, Morocco and... Show more
  Trip date: November 2019