East of Europe and Venice (16 destinations)

Customer Reviews

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  Sherif

  · May 28th, 2023
  Here is my review: - The trip was too tiring, yet interesting.. too many places in such short time, but we knew it and were not surprised. - No internet on board of buses, which is a bit annoying. _ Guides are ok: punctual, knowledgable, and caring. I would like to thank: Damir Kopljar, our tour guide in Zagreb. Maja, our tour guide in Sarajevo, Mostar and Medjugorja. Dolores, our tour guide in Dubrovnik (very caring person). Ivan, our tour guide from Split. As for the hotels, I classified some to be 3 stars, some 4 stars and some 5 stars, as follows: Hotel Rainers, Vienna 3.5 stars Hotel Antounovic, Zagreb 4 stars Hotel Hills, Sarajevo 5 stars Hotel Lero, Dubrovnik 3 stars Hotel Mondo, Split 3 stars Hotel Bristol, Opatija 4 stars Hotel M, Ljubljana 4 stars Lugano Torretta, Venice 3 stars Thank you and best regards, Sherif Guirguis
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  Europamundo commented on this review

  HI Sherif. Thanks for your feedback. We´ve noted your comment and passed it to our operations team to review for future itineraries. Europamundo team :)❤
  Trip date: May 2023
• CP

  Constance

  · August 1st, 2022
  I gave this tour a 2 star review as it was not what we expected. The countries and cities we saw were truly amazing and spectacular, switching different tour operators not so much. We had seen a previous review that this tour was operated in Spanish, however we booked the tour that was operated in English. We even confirmed with Tour Radar that this tour we booked was going to be in English and they said yes. For a good portion of this trip the tour operator's barely spoke any English and if they did it was very broken and hard to understand. So at times I had to use google translate just to get what they were saying. We also didn't like that we kept switching tour buses and operators. When we switched buses and operators we also had different tourists. So we weren't with the original group the whole time. We feel (as we have been on tour groups before), that one bus and one operator should be with the group that whole time. This was not the case. We had 5 different operators and 3 different buses. I will say that the best and second best operators we had were Ivan and Johanna, respectfully. On most tours there is always a welcome dinner so we can meet our fellow tourists, this was not the case with this tour. We also feel that if the dinners are being covered (part of the price we paid), then they should be geared more to that country's cuisine, not food we can get in our own country. The food that was provided was mediocre at best. They were bland and repetitive. In conclusion, if you wanted to visit these same 5 countries, I would recommend a different tour operator altogether. Thanks, Constance Perl & Billy Blodgett
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  Europamundo commented on this review

  Hi. Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. We apologize for any inconvenience you may have encountered during the tour. Europamundo team :D❤
  Trip date: May 2022
• CT

  Conrad

  · February 13th, 2020
  I was not informed that the tour would be conducted in the Spanish language. I was the only English-speaking guest and I commend Monika Zuzak, our major guide, for her thoughtful efforts to include me in her daily information sessions. She had to put me in front of the bus so she could translate the things she said to everybody. I truly appreciate her efforts under the circumstances. Apparently, the majority of the group did not like Monika translating in English while on the microphone. I am an elderly Asian man who only remembers high school Spanish. That part ruined my vacation. The other Europamundo guides, whose names I still remember, made me feel like a fish out of water. I really wish that with my communications with you and Europamundo, you would have informed me of the language of the tour. It's too late now.
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  Europamundo commented on this review

  Hi Conrad Tan We want to thank you for taking the time and sharing your experience with us. We are pleased to know that your trip was generally satisfactory. We regret that we did not meet all your expectations and receive an apology for the... Show more
  Trip date: January 2020
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  J

  · October 2nd, 2019
  There was no introduction made, the group participants should have at least been introduced to each other.While Evan was amasing, the local city guides were not particularly good. Walked too fast for the group, yet stopped at various points to share information not waiting for the group to gather felt pretty much " dumped" in cities after a short tour. I realize all the lengthy border crossing did impact the time. Quick stop for snacks / lavatory with4 or more coaches were not pleasant. Seems that there were plenty of other opportunities for stops.
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  Europamundo commented on this review

  Hello J May First of all we want to thank you for taking the time and sharing your experience with us. We regret not having met your expectations and receive an apology for the inconvenience you had. For us, the feedback of our customers is very... Show more
  Trip date: September 2019