Jewels of Italy (Winter, 7 Days)

Customer Reviews

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  S

  · October 29th, 2024
  We recently took a guided tour in Europe, and I must express my disappointment. The tour was quite expensive, yet it fell short of expectations in several key areas. Firstly, the hotel choices were very poor. We were placed in hotels that were far from the quality we anticipated. This significantly impacted our overall experience. Additionally, the tour package offered no inclusion. Almost everything came at an extra cost, from meals to entrance fees at attractions, which were extremely high- often doubled the price of similar guided tours offered by tourist attraction places. Some attractions that were free of charge were being charged 45 euros for each person, which felt like a rip- off. We had hoped for a more comprehensive experience, especially given the high price tag. Unfortunately, this tour did not deliver. I would not recommend it to others looking for value and quality in their travel experience.
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  Costsaver commented on this review

  We truly appreciate your feedback and hope you had an enjoyable experience during your Jewels of Italy trip. At Costsaver, our goal is to provide affordable travel packages that encompass all the essential elements while also giving you the freedom to... Show more
  Trip date: August 2024
• KG

  Karen

  · April 16th, 2024
  The tour covered a lot and was very enjoyable.
  

  Costsaver commented on this review

  Thank you for taking the time to provide feedback regarding your recent trip. We are delighted to hear that our On the Road Team made your guided vacation experience even more memorable. At Costsaver, we are committed to delivering our valued guests the... Show more
  Trip date: April 2024
• BA

  Biniam

  · September 18th, 2023
  It was fantastic and amazing frankly to see what I saw within 7 days it’s just stunning
  

  Costsaver commented on this review

  Thank you for sharing your Italian experience with us. We are pleased you had the opportunity to witness the stunning attractions in Italy and immersed yourself in Italian culture. We take pride in our trips and want to give our travellers a lifetime... Show more
  Trip date: September 2023
• HC

  Helen

  · August 18th, 2023
  As our "first" time in Italy, was wonderful. Very full on and very busy. Rome was fabulous, and the accommodations were good. Cannot say the same for the accommodation in Florence, that was not so good, and very average food on offer. The accommodation and meals in Venice were very good. We were disappointed that our tour did not include inside of the Colosseum in Rome. Loved seeing Pisa and the Italian history and architecture was all I had imagined. Alas, for us, it was peak holiday period for Italy, and Europe in general, so very crowded & busy in all destinations. Venice was and is a very special and enchanting city, and the Murano glass facility was a wonderful bonus. We found the "optional" additional tours can really add quite an extra cost factor to the tour, but should have taken some time to do that math & research prior to the trip, and we struggled a bit with the "tipping fee" at the end of the trip for our guide & driver. (we do not normally "tip" in Australia, so found it a bit of an added extra) Our tour guide, Alessia Crosti, was absolutely wonderful and a delightful lady, and most informative, along with her back up guides, and Guiseppe, our tour bus driver, was fabulous also. Overall it was wonderful, and thank you.
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  Costsaver commented on this review

  We appreciate you taking the time to provide feedback on your recent trip. We are thrilled to read that your Travel Director and Coach Driver provided you with exceptional and personalised service throughout your trip to Italy. We are sorry to read that... Show more
  Trip date: August 2023
• MA

  Melissa

  · July 3rd, 2023
  It was great and I loved Franco as our tour guide. He was full of knowledge, flexible and very fun. However the second hotel we stayed definitely needs to be changed, it was not good.
  

  Costsaver commented on this review

  Thank you for your feedback. We are delighted to learn that our Travel Director shared their passion for travel with you, as it is an essential part of making it a memorable trip and overall enjoyment. That said, we hope to have the pleasure of hosting... Show more
  Trip date: June 2023
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  Ravinder

  · May 15th, 2023
  It was very good.enjoyed your.
  

  Costsaver commented on this review

  Thank you for your positive feedback regarding the trip that you experienced. We take pride in our trips and want to give our travellers a lifetime experience that they will never forget. That said, we hope to have the pleasure of hosting you again;... Show more
  Trip date: May 2023
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  Alexandra

  · March 29th, 2023
  Great experience and the time was arranged properly to enjoy every city
  

  Costsaver commented on this review

  Thank you for your positive feedback regarding the trip that you experienced and for sharing your photos with us. We take pride in our trips and want to give our travellers a lifetime experience that they will never forget. That said, we hope to have... Show more
  
  Trip date: March 2023
• KB

  Katrina

  · January 9th, 2023
  Our family did the Jewels of Italy Cost Saver Tour over Christmas Dec 2022. Italy was beautiful and the tour itself was ok. To be honest, in deciding if the tour is right for you, we felt that it really does depend on what you want out of the tour in regards to your own personal travel requirements. For us , we initially decided to take this tour as we felt that it would be easier since we were travelling with our 2 children (aged 11 and 14) for the ease of transferring between each main Italian city to see the highlights, without having to take the train with all our luggage etc. We had not been to Italy before so we were not really sure how easy it may be to navigate the public transport etc. For this purpose, if you really do not want to arrange your own transport and deal with your luggage, the tour was ok. However if you are a traveller who enjoys arranging their own itinerary and likes to stay close to the main centres to be easily able to access all the main sites etc at your leisure, and opt into doing your own thing sometimes, then this is not the tour for you. We opted into costsaver rather than another all inclusive company tour as we were led to believe that the optional excursions would be 'optional' and we could pick and choose to do the ones we wanted and then opt out of the ones we didn't want to and then arrange our own activities on those days. This was not possible as the hotels were all so far out of the city and the excursions were arranged in such a way that the optional excursions were simply extensions of what the main included programmes for the day were, without going back to the hotel in between; and so it was basically assumed that you would do all the optional excursions and there were very little options to opt out of these if you chose (basically the options were catch your own taxi or public transport back to the hotel at your own costs, which usually was an hour long trip at your own expense). Our children were the only ones on the tour, which wasn't a problem for us, but just something to be aware of, as we felt that this tour really only suited older travellers who wanted a pre-set itinerary with little flexibility.
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  Costsaver commented on this review

  We appreciate your comments and are sorry to learn that there were certain aspects of your trip that you felt could have been improved. We aim to provide the best travel experience for our guests, and it is only through your valuable feedback we can... Show more
  Trip date: December 2022
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  Carolyn

  · January 6th, 2023
  Great tour guide Amadeo who was enthusiastic and full of great information. Only reason not 5 stars was one of the hotels overheated and poor food. Great optional tours, highly recommend taking all options offered. Had brilliant weather in winter and no crowds or queues.
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  Costsaver commented on this review

  Thank you for your feedback and sharing your photos with us. We are delighted to learn that you enjoyed the beauty of Italy and immersed yourself in Italian culture with our Travel Director. However, we regret to learn that a particular hotel and meal... Show more
  
  Trip date: December 2022
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  Cherie

  · November 17th, 2022
  Some of the Optional tours should have been included. Also, the flights scheduled amounted to 24 hrs of plane travel and waiting at airports! We will not have flights booked for us like that again. Tour leaders were awesome.
  

  Costsaver commented on this review

  Thank you for your fantastic feedback. It is excellent that our On Road team provided you with such professional and knowledgeable guidance throughout your trip to Italy. We recognise that you would have liked for some of the Optional Experiences to... Show more
  Trip date: October 2022