7-Day Tour Morocco , Imperial Cities Express

Customer Reviews

• MG

  Monika

  · December 24th, 2019
  This tour's guide and hotels were fine, however, everything else was horrible. The large bus did not allow use of bus toilet and some driving distances were many hours long (6+ hours with few stops)! there were 3 separate tours squashed on the bus and it was an incredibly chaotic environment. Many people were inexcusably late in the morning (1 Hour+!) making everyone else wait forever. There were up to 3 different hotels for the travelers, which made it more chaotic! many of the 3 tour's people were very rude, especially to the few English-speaking travelers. If you are from an English-speaking countries, WARNING - DO NOT USE THIS TOUR!!!
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  Trip date: September 2019
• BD

  Bradley

  · November 16th, 2019
  The Tour was suppose to be from Barcelono. We had to catch a train to Madrid and then it was late the next afternoon before we saw anything, so nearly 2 days of travelling for nothing. Guide didn't provide much commentary and the bus was full of very rude passengers from Argentina. Would never do it again.
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  Trip date: September 2019
• MG

  Monika

  · October 12th, 2019
  firstly it seems that you seem to believe that we were on a 7 day tour, which we were not. The Tour I paid for was for 6 days and started in Barcelona. our real tour guide starting in Madrid was Yolanda! she was good at managing chaos of 3 different tours at times. the management of this tour was bad. why the 2 or 3 different hotels? it was a disjointed tour compared to others I have taken. Also, too much Spanish, which is of course expected with a spanish tour company! Also, the first city overnight stay for us in Madrid was horrible because after finding out in a chaos (again!) that we should stay at some other hotel (only us!) we were dropped off somewhere in Madrid by that guide & bus and told to go up somewhere and turn left, etc. and to sign in by ourself. then he left us all alone in a strange city to us, not knowing if that hotel would even have our reservations and hoping we would actually find it. this is incredibly dangerous and unacceptable!!! I could sue you for this! Then we had to listen to endless Spanish chattering by surrounding people and guide in the bus. Also, the bus did not offer use of the bus toilet! This is also UNACCEPTABLE! Especially when I got sick by some bad food! Bus seats were way too tight for the legs!! The special sights and tours in different cities were beautiful and most city tour guides were great! But that is not much due to Julia´s management, except the guides. I want to comment on the excellent tour guide Yolanda for being able to manage this chaos that is due to Julia´s company mismanagement. She always provided excellent repeated information as to where to meet and at what time. Unfortunately, the Spanish-speaking people of course were NEVER on time and made the rest of us wait sometimes up to 1+ hours! Again unacceptable! But not Yolanda´s fault! The only thing she did not do was show much caring when I was ill at the very last tour day. But that is human. However, my result from this all is that I will NEVER AGAIN go on a tour with Julia Tour.
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  Trip date: October 2019
• AH

  Alan

  · July 2nd, 2019
  The tour bus seating was very bad, no leg room at all plus other passengers reclined their seat backs into your very limited space. The itinerary was poorly described and Barcelona was a waste of time. Our tour should have started in Madrid. Meals were spent at truck stops, nasty places with poor food and all overcrowded. Our guide Ismael did his best but language issues stopped some of our understanding. Also the tour description really needs to explain the amount of walking that was expected for passengers. Personally I was fine with it but we had older folks with us that could not keep up and in fact fell and hurt themselves. Very poor and we will never go on a bus tour again.
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  Trip date: June 2019
• NE

  Nazafarin

  · February 5th, 2019
  Julia travel changed our tour plan twice which tour radar not only did not care when I informed them but also in a dude manner keep referring me to Julia travel without accepting their fault. These changes caused two days of our tour gets wasted without visiting the places that was originally was promised when I booked it. For first change you informed us only three day to travel that we were not able to do anything, and the second change which you even did not bother to inform us. Julia travel in the middle of the route changed our driver, guide!? what a shame. Julia travel failed to operate properly based what they promised instead of 6 days we only had 5days.... And I paid them for 6 days not 5 day. Very irresponsible tour search engine and your operator, Julia travel even did not apologized. This is our last time we book tour with four radar and Julia travel. All they care is about our money and not losing any penny of what customers paid them for booking. Eventually you will lose most of your customers the way that you run this business.
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  Trip date: January 2019
• PR

  Paula

  · October 31st, 2018
  Tour guides were excellent. Hotels and meals were average but the coach was comfortable but was a bit tiring as covered hundreds of kilometres. Sightseeing was excellent. Overall, the tour was good value and I would recommend it to others.
  Trip date: October 2018
• SW

  Sandra

  · October 6th, 2018
  Spending two nights in Seville was excellent. Granada was a very full day, somewhat tiring, but very enjoyable. Our guide, Rodriguez, was cheerful, informative and helpful. We enjoyed the tour very much.
  Trip date: September 2018
• 

  Bob

  · September 19th, 2017
  Good value. Good guides.
  Trip date: September 2017
• GA

  Ghassan

  · July 16th, 2017
  The tour was acceprable in general and both the guide and driver were good. However, the hotels were not as expected and the dinners offered were poor and we have to pay for the water and any drinks during the dinner. TheRe should be more things to see in the cities covered by the tour....The Free time was long in some cases .
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  Trip date: July 2017