5 Day - Snaefellsnes, South Coast and Northern Lights

Customer Reviews

• KB

  Karen

  · October 5th, 2024
  Our guide was quite knowledgeable and talked a lot about his personal life experiences living and working in Iceland
  Trip date: September 2024
• BD

  Barbara

  · September 19th, 2024
  Great tour, great guide Gunter!!!! Recommend highly
  
  Trip date: September 2024
• 

  Doug

  · September 9th, 2024
  My wife and I thought the whole experience was wonderful. The Mercedes van was comfortable and the hotels we stayed in were as well. Thrush our guide was very attentive and shared his vast knowledge of the land of Icelandic tales and facts. Breakfast was included but lunch and dinner were not. At dinner we would all sit together and share stories. Great Adventure!!
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  Trip date: September 2024
• 

  Kristine

  · March 21st, 2024
  Overall the guides and drivers were excellent - in their knowledge, driving safety, preparing the group for activities that were next on the list. The only down time during the day was some of the distances between stops. But not an issue as we were well aware of that before hand. A good value for the cost!!
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  Trip date: March 2024
• AS

  Andrew

  · January 9th, 2024
  I loved our late December tour. I would recommend it and would do it again. There are two things that I wished I had known before the trip. 1) Obviously the Northern Lights are difficult to predict. I didn't realize though that ratings for the intensity that, range from 0-9, that 1-3 which is most common are also not visible to the naked eye only the camera. So even though I technically "saw" the lights as my camera showed them, emotionally it doesn't feel like it. 2) Since the days are so short, there is a lot of chasing sunlight feeling. It wasn't bad, but it basically means that you have like 30 mins at a beach or waterfall before heading to the next destination. It felt like a photo scavenger hunt race. Walk briskly out to these beautiful views, snap a dozen rapid photos and selfies, then race back to the bus. Along these lines, the part that was poorly communicated, was that because we were racing the daylight, that we nearly always ended up grabbing a gas station lunch and eating in the bus. It is fine, but I wished I had known going in. When the tour description says lunch in "x" town, that is clearly the longer season description, when daylight lasts 12 hours, not 4. The glacier hike was the highlight of the trip. The ice cave is interesting, but the real excitement is walking in the blue ice crevasses on the glacier.
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  Trip date: December 2023
• MO

  Michael

  · November 16th, 2023
  Fantastic with awesome guides.
  Trip date: November 2023
• JB

  John Daniel

  · November 15th, 2023
  Amazing experience, all the help received online from agents was great . The tour guides Wilhelm Gudjarn and Vjeran and guides for caves like Angelica and hiking too were awesome . I would definitely recommend this to my friends.
  Trip date: October 2023
• RS

  Rebecca

  · November 15th, 2023
  I did a two and three day combo tour with my 11 year old daughter. It was packed with so many things to do. This tour was a great mix of action and sightseeing. Our guides were so friendly, knowledgeable, and fun! Highly recommend!
  Trip date: November 2023
• VP

  Victoria

  · November 12th, 2023
  Airport pick up and drop off will be much better appreciated if provided. Costs will not be a factor for us if offered.
  

  Arctic Adventures commented on this review

  Dear traveler, Thanks a lot for taking the time to provide us with this wonderful feedback. We are delighted to hear the tour went smoothly for you. As for the airport pickups, we'll consider adding this service to our tours. We are looking forward... Show more
  
  Trip date: November 2023
• RR

  Rafael

  · November 10th, 2023
  My recent experience with Arctic Adventures was quite disappointing, and I would rate it a 2-star. There were several issues that need addressing: 1. The northern lights tour that was supposed to be included never happened. We were only able to see the lights because another guide called his group to witness the spectacle. Our guide didn't make any effort to help us with this. 2. Our guide was exceptionally annoying, which negatively affected the overall experience. 3. The glacial hiking equipment they provided was subpar. They gave us a useless pick and forced us to rent shoes, even if we already had appropriate footwear. 4. The glacier hiking experience was compromised due to the presence of a person with a medical condition, preventing us from exploring the full amazing path. Additionally, a friend who booked the Vatnajokull Ice Cave tour (not the multiday one) got to visit a much better ice cave than we did (we visit an ice hole). 5. Dinner arrangements were frustrating, as the hotel's remote location left us with no other options, forcing us to dine at the expensive hotel restaurant, which cost more than restaurants in Reykjavik. 6. We choose not going on the Krauna visit, and the guide failed to take us to the horse farm, resulting in a 1.5-hour wait for nothing and no horse farm experience. 7. The promise of breakfast in Vik was unfulfilled, as we never made it to Vik. 8. Some information provided by the guide turned out to be inaccurate, prompting me to fact-check later. 9. The trip was supposed to include a visit to the Elhraun lava field, but the guide neglected to stop there. 10. Lastly, the customer service I encountered was terrible, adding to the overall dissatisfaction with the tour. 11. The website has a lack of clear information and a lot of gray areas. Be aware. I will be in Iceland until Nov. 10th and hope them to fix this. ARC-T50759458
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  Arctic Adventures commented on this review

  Dear Rafael, Thank you for taking the time to share your detailed feedback about your recent experience with Arctic Adventures. We sincerely apologize for the multiple issues you encountered during your tour. Your feedback is incredibly valuable to us,... Show more
  Trip date: November 2023