West Africa Tour Companies
List of West Africa travel companies & tour operators with 261641 reviews
- Adventure Styles
- In-depth Cultural, Educational, Explorer
- age range
- 5 to 90 year olds
- group size
- up to 8 people
- response rate
- 100%
- response time
- within 1 day
Educational Tour of Ghana - 10 Days, September 2024. Our trip to Ghana has provided memories which we will cherish always. The itinerary was fast paced, varied, educational and exciting. At the end of each day, however we had time to rest and reflect. Our guide Jordan and Emmanuel (our driver) were exceptional. They were not only protective and informative but even found rest spots for us on the long journey between Cape Coast and Kumasi. Comfortable hotels and spacious air-conditioned transportation rounded out our experience. We were particularly happy to be able to choose our meals. Ghanaian food is tasty, varied, colourful but spicy. Overall, Prince our tour operator has provided a tour which we highly recommend. Trevor and Joan.
- by Trevor Barrett-JonesDeep appreciation to Prince for the obvious care and effort he put into a very well organised program and for his kind hospitality. Sincere thanks to Emanuel, our driver, and Jordan our tour guide for making this experience so unforgettable. Jordan went beyond the call of duty in satisfying our every need and to protect us. We will be forever indebted to him for making this journey such an indelible one.
- by Joan Vacianna
- Adventure Styles
- Explorer, In-depth Cultural, Hiking & Trekking
- age range
- 12 to 90 year olds
- group size
- up to 9 people
- response rate
- 96%
- response time
- within 1 hour
Excellent tour, worth the experience. Our CEO Ayoub was great, as well as the driver that was very careful.
- by Luis SantosAmazing 15 day of "Highlights of Morocco' Tour, and it certainly showed that from start to finish. Our guide Mohamed (Moh) shared his knowledge on Moroccan history/culture, been professional and assuring our trip to have the best experience. The friendly local guides also been informative especially in Fes. It was enjoyable to see all the places this tour had to offer from bustling cities - visiting Medinas, and they varied each places eg. Tangier; to quite place in The Atlas Mountains; the uniqueness of Chefchaouen, short hike for a 360 view and delicious three course Moroccan cuisine hosted by a local; the Sand Dunes Merzouga, camel ride and amazing sunset and sunrise, visiting nomad, listening to the local band by campfire, fortress setting accomodation; and relax and splash at Essaouria beach, and fresh seafood platers for lunch or dinner; and many more moments and places I could list on this tour and sampling flavoursome Moroccan cuisines. To mention, the group on this tour got on so well, shared a few laughs, showed off our dancing moves, enjoyed dinning out and lunches, the activities we participated the hikes the horse riding the fwd, it has been enjoyable experience, and we did mention we will stay in contact. There was also free time for me-time. Thank you for a great tour and taste of Morocco!
- by Csilla Szavai
- Adventure Styles
- Explorer, In-depth Cultural, Active
- age range
- 1 to 99 year olds
- group size
- up to 6 people
- response rate
- 100%
- response time
- within 1 hour
The trip was extremely well coordinated . The guides and drivers were punctual, and very kind . Highly recommended. Have a new appreciation for Algeria , a country whose government walks the talk Taking care of their people and not caring much to have tourists
- by Nazanin Mohaghegh-Yazdi
- Adventure Styles
- Explorer, In-depth Cultural
- age range
- 3 to 85 year olds
- group size
- up to 8 people
- response rate
- 92%
- response time
- within 4 hours
Great Trip, excellent Europamundo!!!
- by Grace Buenaflor MaloneThe organisation could have been better. We were kept waiting till 16.00 on the first day while several people disembarked at the port in Tanger. This meant that visits were very brief that day.
- by Ian Miller
- Adventure Styles
- In-depth Cultural, Explorer
- age range
- 18 to 99 year olds
- group size
- up to 8 people
- response rate
- 100%
- response time
- within 1 day
- This operator has no West Africa reviews
- Adventure Styles
- In-depth Cultural, Explorer, Festival & Events
- age range
- 12 to 90 year olds
- group size
- up to 50 people
- response rate
- 57%
- response time
- within 3 days
My family and I took this store recently over the Christmas holiday, and it was one of the best experiences ever. I would highly recommend it. Of course we it helps if you have the best tour guide, and we did! Cecelia was beyond amazing and went above and beyond to make our experience exceptional!
- by Charlene SteerWe thoroughly enjoyed our 8-day Ghanaian trip and would highly recommend this experience to anyone looking to explore all that Ghana has to offer.
- by Erica
- Adventure Styles
- In-depth Cultural, Explorer
- age range
- 6 to 99 year olds
- group size
- up to 8 people
- response rate
- 100%
- response time
- within 3 days
Was my 1st tour, and frankly it was awsome, Guide was knowledgeable on every aspect of his country, Pleasant, friendly, and took great care of us.
- by Wanda superI had an enjoyable tour with Landtours Ghana. From start to finish, they were very much a part of my adventure and did everything to make my tour experience a pleasant one. Tara, the Sales and Operations Manager, established contact well before my tour began and answered all of my questions. Moses, my tour guide, was professional, punctual, knowledgeable and always safe. My only recommendations for this tour is to have Tourradar update its itinerary to match that of Landtours Ghana. The tour travel dates, price and meals did not match. The initial travel dates were not available, so I had to do an individual tour instead of the group tour and pay two times more. The itinerary I received said both breakfast and dinner meals served, but only breakfast was served. Also, I felt two of the hotels, in my opinion, were of two star quality and not three. Overall, this has been a wonderful experience and I look forward to returning and I’m already recommending Landtours Ghana and this this tour to family and friends.
- by Samuel Reynolds
- Adventure Styles
- Active, In-depth Cultural, Explorer
- age range
- 1 to 94 year olds
- group size
- up to 99 people
- response rate
- 100%
- response time
- within 10 hours
I paid 380 Euro for a 4 day 3 night tour. I found myself on a backpacker style 3 day 2 night tour with young people from a hostel who had paid $80 euro for the same offering. To make it up to 4 days, i was told i would have an extra day in the desert while everyone else kept going. The tour was on a packed old minibus without aircon in 35 degree heat. the days were incredibly long and uncomfortable with a couple 5 minute photo stops. (12 hours, 8 hours, 11 hours). Lunch stops were at tourist traps where they would charge you three to 4 times the going price for a meal. Save your money and book with the hostel and get the same thing or put your money towards a private driver. Bring your own water bottle and snacks if you don't like being taken to tourist traps.
- by Diane LaspinaI booked this tour through tourradar. I paid $575 CAD which is equivalent to €380. When I arrived to the pick up point I was informed that I would be spending 2 nights in the desert. At this point, I didn’t know what that would mean. It then became apparent that I was on a tour promotied by a hostel for €80. They were adding a night in the desert to make it up to 3 nights. The only problem is that I would be left there alone. Everyone else was leaving on the morning of day 3. I contacted tourradar several times. No response. I finally found a live chat directly to across Africa. They tried to deny everything until I was able to prove that I was on the wrong tour and had been cheated. Then they disappeared and silence from then on. Really poor. Really ruined my holiday.
- by Diane La Spina
- Adventure Styles
- Explorer, In-depth Cultural, Hiking & Trekking
- age range
- 5 to 99 year olds
- group size
- up to 99 people
- response rate
- 96%
- response time
- within 5 hours
Amazing trip wonderful guides
Our tour guide Hamza was very attentive to each person's needs and really helped make things easy for our group. Weather in November was great most of the time and we avoided most of the dreaded heat in Morocco, although we had some chilly days in the mountains as rain moved in. Hotels were hit or miss sometimes. Take some Imodium and Pepto bismol with you as traveller's diarrhea is common in the area but pharmacies have most medications you would need available otherwise. Alcohol was surprisingly available, even in mostly rural areas but if that matters to you ask your tour guide as often alcohol is hidden away and there is not a strong drinking culture in Morocco. You will get tired of couscous and tagine eventually so keep that in mind when you have good alternative options (sometimes the alternatives are not good). With that said, it's an amazing cultural experience and I learned so much about the national history as well as meeting some great people and having a blast. I would wholeheartedly recommend it as long as you're open to adventure.
- by Dawid Smith
- Adventure Styles
- Explorer, Active, In-depth Cultural
- age range
- 18 to 80 year olds
- group size
- up to 8 people
- response rate
- 100%
- response time
- within 1 day
To begin with the visa issues, I got the details for it too late to get my visa on time. But Penguin sorted it out so I could have a visa on arrival, it was a bit of a stress around all that. But when all that was sorted out the trip was great, the local guides and crew was perfect. Sometimes some things felt a bit rushed. Maybe it would have ben better if the whole trip was a bit longer so there was some time to relax between the long drives. But in all a good trip and I will probably go with penguin again
- by Micke FärdighSo glad I chose this 3-country tour. I enjoyed the cultural experiences, the nature walks, historic places and the shopping. The poor roads and heat made traveling a little uncomfortable but the group was small, the guides caring and everyone seemed to go with the flow with their good nature and good humor.
- by Angelica Michail
- Adventure Styles
- Overland Truck
- age range
- 18 to 80 year olds
- group size
- up to 80 people
- response rate
- 100%
- response time
- within 1 day
Here is a candid review of the Madventure Trans Africa tour I regrettably joined in the latter part of 2021. My review may appear unbalanced and overwhelmingly negative so before I start on the detail I would like to say that of course there were many positive aspects and highlights on the trip: I travelled through very difficult regions with a wonderful group of (mostly) grounded travellers, many of whom I plan to keep in contact with; I saw many incredible sights and countries; I met vibrant, friendly locals along the way; I encountered distinctive wildlife and scenic landscapes; and most importantly, I was able to travel quite freely in the time of a global pandemic/COVID. I am an experienced traveller and understand that with the world in the grips of a global pandemic there will be many challenges and aggravations. However, I feel strongly that many of the issues brought to light in my lengthy review (sorry) in fact had little to do with COVID and more to do with the operations and priorities of Madventure themselves. My review is not intended to discourage others from travelling with Madventure. I do not deny that many passengers in the past have had terrific, positive journeys with them. Unfortunately, I was not one of them. My intention with this review is to comment on my personal experience and offer a critical perspective of the things that did not go well on the trip that I was a part of. Border closures and re-routing: Several land borders, in particular the Ghana borders, had been closed since the beginning of the pandemic (nearing 2 years). These border closures were first communicated to our group by the Ghanian embassy in Dakar some 5 weeks into the trip. We were firmly refused both a tourist visa and passage for the vehicle. These long-standing land and sea border closures were later confirmed through a quick and simple search on various consular websites and other web sources. Indeed, Ghana’s official web-site clearly stated that “Ghana’s land and sea borders have been closed to passenger traffic since restrictions were first introduced at the start of the pandemic.” It was made clear to us that there was no prospect of this changing in the foreseeable future. The borders had been closed for 18 months prior to the trip being confirmed by Madventure. Whether they were aware or unaware of this fact remains uncertain; however, either explanation is equally troubling. If Madventure was unaware of these border closures, it doesn’t inspire a lot of confidence in them as an experienced company providing a professional tour service (or “transport service” as they bizarrely claimed to be in documentation sent to us all after we had paid up and flown out to join the truck). In fact, such “unawareness” would seem to me to demonstrate negligence and incompetence. Being unaware simply isn’t an excuse. Any reputable tour/transport service is duty bound to do their due diligence in any region in which they operate in order to ensure the safety and security of everyone involved - never mind the success and smooth running of their trips. On the other hand, if Madventure were aware of these long term border closures, and knowingly sent their customers on this journey anyway, then this would seem to indicate that they were more concerned about taking money from customers (which, you need to be clear about, is absolutely not refundable under any circumstances ever according to their terms and conditions) and would therefore be indicative of a selfish, profit-driven company that cares for nothing more than its bottom line. Once the closures had been discovered, the tour driver dragged the group around numerous Ghana embassies, in numerous countries, trying to find one that would issue visas and permits, but with no joy. Indeed, the situation became even more eye-opening when every embassy pointed out that Ghanian visas could only be applied for in your home country and therefore should have been secured by all travellers prior to departure. Again, if this is the case why did Madventure specifically advise everyone on the trip in writing not to apply for any visas before leaving home? Is this yet another example of lack of experience in this region? Once all other avenues had been exhausted, the driver was instructed by his bosses at Madventure to drive to the Ghanian border anyway – with no visas, no vehicle permits and no PCR tests, in order to ‘test our luck.’ As expected, entry into Ghana was refused and another day was wasted. When pressed for a response on all of this, Madventure replied: “Even without COVID there are problems every year on this trip, problems are simply part of every single West Africa Overland tour, Africa can be unpredictable at the best of times. Our website also explains fully that you should expect problems and be prepared to take alternative routes in the event of any problems such as border closures etc. Everyone who signs up for any of our Africa tours has to agree to all this.” As well as being somewhat patronising, this response appeared to me to suggest that Madventure were attempting to shift the onus of blame from their own lack of planning, knowledge and experience onto their paying customers – suggesting that anyone who complained was simply not ‘up to it.’ Madventure’s proposed solution to these closed borders was to detour through Burkina Faso, a country rife with internal conflict and extremist violence. They claimed: “Neither [our driver] nor we would make any rash decisions and we would not take you into a dangerous area if we thought there was a significant safety risk. The southern Burkina Faso route is deemed safe which is why we suggested that as an alternative route should Ghana not let you in.” With a multitude of reputable agencies declaring Burkina Faso unfit for travel/tourism, and especially unfit for overland travel, I cannot understand from which source Madventure were supposing the route was deemed safe by. Instead, their intention to re-route the truck through that country, putting their driver and paying customers at risk, seemed more to do with a lack of any other option. From my perspective, this proposed detour left everyone involved with an impossible decision: put themselves at risk by journeying with the truck through Burkina Faso, or incur substantial costs to fly over Ghana and pay for their own food and accommodation for 2-3 weeks whilst waiting to meet the truck at an unknown location on an unknown date. Madventure were not proposing to cover any of these costs nor even refund any money for the time the passengers were away from the truck. It comes as no surprise that, despite a price tag in the hundreds, three quarters of the passengers chose not to travel through Burkina Faso, swallowing the exorbitant costs, with only a handful (4 in total) of less experienced, less travelled and budget constrained passengers choosing to stay with the truck. In the event, the truck managed to pass through Burkina Faso without any unduly violent incidents but was then stranded in no-man’s land between Burkina Faso and Togo for 8 days as they had again attempted to enter through closed borders at Togo with no permit. With no way to buy food, obtain water and very little in terms of toilet facilities, one passenger had a break down and had to be watched by the border police in order to keep her on the bus and stop her from violently lashing out at other passengers. Communication and coordination: Communication from anyone at Madventure was sparse. At the time of our trip, both owners of the company were taking part in another exploratory trip (heralded as a success, but rumblings from passengers on the ground indicated otherwise). Therefore regional information or budgetary/re-routing approvals coming from the owners were immensely delayed. This left our driver in a difficult position as he couldn’t make any decisions nor follow any course of action without their express approval. Text messages and emails were left without reply for days and hence delays started to mount up. The knowledge and information communicated from the company with regard to security of the countries visited was minimal, if not irresponsibly inaccurate. When questioned about decisions made, the owners became defensive, demonstrating a lack of care/concern for the health and safety of the passengers. Passengers were told that they were simply creating a fuss, or complaining for the sake of complaining, if they expressed valid concerns for their safety. The owners constantly twisted their own terms and conditions throughout our trip to shirk responsibility for things that went wrong and to avoid a potential payout to travellers. No matter the issues faced by, or the reasons for the failure of, any trip, the owners stand firm in that no refunds will be issued for any unused portions of the trip. Madventure regularly maintain this position and respond with a disregard towards any customer who complains, attempting to railroad them into submission by accusing them of not being of the right calibre to ‘cope’ with overland travel. However, I have heard from other upset customers that once threatened with legal action there is an extensive documented history of Madventure refunding passengers – presumably because their terms and conditions are so draconian as to be unenforceable in court, and they know this. Camping and paid accommodations: I understand full well that this was a budget/no frills trip, but the accommodations ultimately provided were absolutely bottom of the barrel. The quality of accommodation truly left me wondering where the kitty money was going. Many of the formal campsites were dreadful. We were faced with toilets so disgusting it made you wretch, non existent shower facilities, camping on ground shared with rubbish tips, lack of security with thefts from tents, noise and light all night making it impossible to sleep. We even had one campsite which was plagued with flocks of birds spraying so much bird poop all over the tents that some become unusable. Almost all campsites were crammed into towns and cities with no space. Most of the bush camps were ok – not exactly remote or pretty, but ok. Apart from the one that had a pile of dirty diapers in the middle of it and the two which where we were crammed in on someone’s front garden because the driver could find nowhere else to stop for the night - apparently Madventure had not provided him with any guidance on campsites anywhere in that country. Paid accommodations were few and far between. Even when the itinerary explicitly indicated paid accommodations in the form of a hotel or hostel, the driver often had to bush camp instead – often, he said, to save money. Kitty money and food: As advertised, there was a ‘local payment’ to be used for meal shopping, accommodation, public transport and park entrance fees, among other things. We all paid this in cash on the day of departure. No accounting of the kitty money was ever provided, at any point. Of course, on a budget tour, particularly in this region, my expectations were low. But even with lowered expectations, there are minimum standards of nourishment that should be met, but were not. Understandably, this was generally due to a lack of availability in many of the countries. Fresh vegetables were plentiful at first, but as we moved further forwards we were increasingly reliant on the small amount of canned and dried goods provided by Madventure at the start of the trip. A number of these goods were significantly out-of-date and were clearly left over from historic trips. With a lack of fresh ingredients, prepared meals became barely edible. One meal saw the preparation of canned beans soaked in a variety of different out-of-date canned soups and canned stewed tomatoes. Another meal was comprised of roughly twenty onions (and only onions) chopped up and warmed with canned stewed tomatoes. This was served on a bed of pasta. This dish was later termed “onion surprise” and it became a running joke. Does anyone have the recipe? Despite the lack of fresh food, we were often warned by the driver not to ‘overconsume’ the canned goods and cereals as he was instructed by Madventure not to replenish these items when rations became low. Again, this appeared to be a budgetary constraint. Despite knowing that fresh food would become difficult to source (the driver told us this right at the start of the trip, telling us to enjoy it whilst it lasted!) insufficient canned or dried food had been supplied at the start of the trip to last – even counting the out-of-date ones – so options started running low. Eventually the food became of such poor quality and of such small portions that I ultimately fed myself out my own pocket. For what purpose, then, did I pay into a kitty, if not to pay for my meals? According to their marketing literature, Madventure prides itself on eating well: “Eating well is a very important factor on our expeditions and good food is vital for everyone’s health and well-being so we always strive to prepare healthy, wholesome and plentiful meals. Fresh food is generally available daily so we try and eat meat and vegetables for every main evening meal.” This was not at all my experience. Hygiene: On the issue of hygiene, the driver was regularly forced to turn the fridge off to conserve the failing truck battery, especially when we were camped stationary in a location for multiple days. This caused the perishable fridge items to go off, and the fridge to develop a stench that outlasted any cleaning attempts. However, perhaps the most important hygiene issue was that of treating the water supply. Madventure markets itself as a leader in hygiene: “Cleanliness plays an important role throughout this expedition and your crew will make sure an acceptable level of general hygiene is maintained throughout your journey to ensure the wellbeing of the group… We usually carry 500 litres of treated drinking water…” I can personally verify that the driver did NOT treat the truck water supply on a regular basis. Clean/sanitary water sources with which to replenish the truck supply became an issue as we travelled south. In one country, the truck water supply was replenished from a semi-stagnant river. Using jerry cans, we transported the water to the truck. In those jerry cans there was a mixture of mud, bottom plants and even a live fish. After having witnessed the driver’s failure to treat the water supply on more than one occasion, I firmly refused to drink from the truck water supply or consume anything that relied on water from the truck that was not brought to the boil (e.g. milk). However, there was nothing I could do about the fact that all the plates, bowls, cutlery and cooking utensils were washed in this same water – often in wash bowls which were not changed throughout an evening and so contained cold, dirty, black water with bits of food floating in it by the time we came to wash our plates after eating. At no point did anyone from the Madventure ‘crew’ do anything about this. This practice is unhygienic, unacceptable and puts everyone’s health at risk. Indeed many of the group suffered with persistent stomach problems after just a few weeks into the trip. Tour operations and decision-making: Whether through a budget-cutting decision, or de-prioritization of the African tour, both Madventure owners chose to lead an exploratory tour together in the Middle East at the same time as our Trans Africa trip, but did not hire anyone else to act as tour leader for us. We were therefore left in the hands of just one representative of Madventure, the driver. Whilst he was a very good driver, he did not have the leadership or organisational skills required of a tour leader and inevitably struggled to lead a tour as complex and challenging as this one through West Africa – known to be the toughest region through which to overland – entirely on his own. Indeed, many of the group expressed great sympathy for the driver who we felt had been put (and left) in an impossible position. Sadly, due to the pressures he was facing with no support, the driver was forced to rely on members of the group to assist him and this caused a huge number of problems. Some members of the group with more travel and organisational experience initially tried to step in and help, however they all had to give up eventually due to the rather strident (and often unstable) personality of one person who insisted on trying to do everything, but sadly did not have the experience or skills to do so properly. As others backed away, preferring not to get dragged into conflict, she became increasingly relied upon by the driver and was protected and enabled by him despite causing untold issues with visas and other official documentation as well as being a disruptive influence amongst the group generally. Rather than stepping in to resolve the issue and support the driver properly, the owners of Madventure appeared to have no interest at all in the safe and smooth running of the tour but instead allowed a toxic and unhelpful atmosphere to fester. Even when this woman became physically violent and assaulted a more elderly, and very gentle, member of the group she was allowed to remain on the trip with not even a warning. Indeed, the more the other passengers tried to hold meetings to discuss the problem, particularly when her behaviour started impacting everyone both financially and in terms of delays, the more the driver and the Madventure owners blamed everyone else for causing issues. The other passengers came to the conclusion that she was being protected and treated to preferential treatment because it suited Madventure to have her running around doing the administrative work for the driver without payment, as it saved them from having to admit that they needed to hire a tour leader. Organisation of visas: The main issue here appeared to be that the trip was designed at a point in time when all the visas for the whole trip from Morocco to South Africa could be secured in Rabat, the capital of Morocco, at the very beginning of the trip. Indeed, the driver told us all that this was the case. When this changed a few years ago, and visas needed to be secured elsewhere, it is my opinion that Madventure should have reviewed the trip itinerary and carefully planned when and where visas would now be applied for, allowing more time throughout the trip to do so without impacting other activities. However, they did not do this and instead have chosen to take the easier route of leaving the itinerary as it was, and trying to squeeze in visa applications where and when they can. This approach has failed. From Senegal onwards the entire trip was dominated by getting from one city to the next in order to secure visas for upcoming countries. Activities such as waterfalls, national parks etc. were missed out on as, day after day, the group sat on the truck or waited in cities to get the paperwork sorted out. By the time we reached Freetown everyone was well fed-up and it just got worse the further on we went. Furthermore, Madventure does not appear to be maintaining a current knowledge or understanding of the visa process as it changes over time. Examples of this are: 1) The Nigerian visas should ideally be applied for from your home country prior to departure. Failing this, a tourist visa can be applied for from a country bordering Nigeria (Benin on this trip) or a more expensive business visa can be applied for at the border (or applied and paid for online and collected at the border). Furthermore, a visa applied for outside of your home country is only issued with the validity of 30 days. I am not highly experienced in travelling through West Africa, as Madventure claim to be, however I know all this as I have been told by at least three different Nigerian embassies along the trip and it is on the Nigerian embassy website! Madventure, however, instructed the driver to have us all apply for our Nigerian visas in Dakar, some 3 months prior to entering Nigeria. We duly did so, spent a lot of money on them and were delayed in Dakar for 5 days waiting for them to come through. When they finally arrived they were valid for 30 days. When challenged, the embassy said they could only issue visas for 30 days. Nevertheless, the driver was again instructed to have us all apply for new visas in Freetown, 5-6 weeks prior to entering Nigeria. Most (but not all) of the group followed their instructions, paid even more money and were delayed for another 5 days in Freetown waiting for them to be issued. When they finally arrived they were issued with a validity of 30 days…..who would have predicted that? Probably the four members of the group who refused to apply for them as they had lost confidence in Madventure and were faced with intense criticism from Madventure for that decision! Rather than apply for a third set of visas, the entire trip was then accelerated in order to reach the Nigerian border before the visas expired. Consequently, most of the Liberia and Cote D´Ivoire itinerary and activities were lost, along with all of the Ghana, Togo and Benin itineraries. 2) I have already mentioned above the sorry story of the truck and 4 passengers being stranded in no man’s land between Burkina Faso and Togo for 8 days as the relevant paperwork was not obtained before stamping out of Burkina Faso. 3) Madventure were not aware that the Mauritania, Cote D´Ivoire, Ghana, Togo, and Benin borders were all closed. Through pure luck the passengers themselves found out about all of these, albeit very late in the day, just before reaching each border – with no help or guidance from Madventure. Eventually, in Nigeria, some lessons were being learned and the driver looked ahead to find that the Cameroon and Gabon borders were also closed. Only then did he start to plan how to either secure the relevant paperwork or, as far as the Cameroon border was concerned, find a remote border crossing which could be passed with bribes but with no official stamp into the country! It took 9 days of bush camping, with no showers or toilets, to reach that border crossing and needless to say the itinerary and any sightseeing were again dispensed with. Overall impression: Madventure appear to value money and profit over the experience, enjoyment and well-being of their customers. Once money has been paid over they absolutely refuse to give any refunds however badly they have behaved or how little due diligence they have done prior to the trip being run – unless they are taken to court, in which case they know their position is indefensible and they pay up. The comparison between their marketing and the experience they provide is irreconcilable, often laughably so. You should expect poor hygiene, poor food and poor accommodation. You should also not expect any consistency or fairness in their treatment of individuals on a trip, rather the treatment you get will be directly proportional to how useful they perceive you to be to them. The published marketing itinerary is meaningless. They will simply drive you from A to B as quickly and cheaply as they can – if there is time for some sightseeing on the way then great, otherwise the poorly designed and out-of-date itinerary allows little time for anything other than applying for visas and driving from one border crossing to the next. It seems such a shame, and an incredible waste of an opportunity, to have gotten as far as West Africa only to find myself shuttled from one embassy or border crossing to the next and only able to see each country through the windows of a large, badly maintained and somewhat unreliable truck. Will I partake in overland travel again? Certainly I will, but not with Madventure. Happy travelling!
- by AnonymousI have done three tours with this Company and are bored on another one. This is the best way to travel in remote places and have a full immersion also in not touristic places. Will is a great leader, very professional and knows how to involve people, and Karen is a super creative Chef. I would highly recommend this Company . It's the best experience ever
- by Lauretta Trinchero
- Adventure Styles
- Explorer
- age range
- 18 to 100 year olds
- group size
- up to 7 people
- response rate
- 100%
- response time
- within 1 day
- This operator has no West Africa reviews
- Adventure Styles
- Explorer, Active, In-depth Cultural
- age range
- 1 to 90 year olds
- group size
- up to 6 people
- response rate
- 100%
- response time
- within 4 hours
Overall, we had a good time in Morocco. It was something new, different and refreshing and Morocco was not as we expected. There were some very exciting and interesting souks, gorgeous views and amazing experiences like stepping foot on the dunes of the Sahara. The tour itself - we were pretty much left on our own. We thought we would be having the services of a driver for at least 8 hrs a day, but that is not the case. We stayed mostly in riads and while some of them are pretty, they were a lot of climbs up and down. No elevators, some without heating /airconditioning, no cups/glasses, no tea/coffee making facilities. In the riad at Essaouira, we even had to carry our own luggage up to our rooms because there was only 1 girl working there. Definitely not a fun thing to do. The driver, Abdo Latif was very punctual, helpful and an excellent and safe driver. Felt totally safe in his hands even at the steepest & windiest roads. The guides - Amine in Fes was funny and knowledgeable. Hassan in Marrakesh was kinda arrogant and short tempered. The other two were ok.
- by cindyThe 10-day tour from Casablanca was filled with beautiful surprises. We loved the team (Hossam and Hakim), who were incredibly helpful, kind, and always focused on our comfort. The cities we visited throughout the tour showcased a completely different urban and architectural landscape from what we are accustomed to. A major highlight was the hotel where we spent the night, offering a panoramic view of the Atlas Mountains. At night, it felt like a dream, starting with a camel ride and a break in the Sahara Desert to watch the sunset. The evening ended with a gathering around the fire, accompanied by a local team playing Berber music. I highly recommend anyone visiting Morocco to experience this journey. Thank you, “Marrakech Dream Trips,” for your professionalism and hospitality.
- by Winston
- Adventure Styles
- Explorer, Active
- age range
- 12 to 90 year olds
- group size
- up to 20 people
- response rate
- 100%
- response time
- within 6 hours
As many other reviewers have noted, the first 3 days of this tour were a bit of a challenge. We thought we would be part of a small group tour, but for the first 3 days we were alone, with just emails &/or WhatsApp notifications arriving in the evening telling us what to expect the next day - which we found to be somewhat stressful. To be fair, all of the drivers showed up on time every time, but we still had an unexpected amount of free time each day and no suggestions as to things to do or see. For the first 3 days the driver's keep changing, and truly are just driving you to the various locations, then handing you over to a city guide to tour the various locations (usually just the old towns (medinas)). Once we arrived in Casablanca, and met our driver/guides Zouhir and Lahcine, the tour congealed. Each day they went over the plan and stops for the day, and gave us the information we would need for the next morning each evening. We met our other travel companions, and the tour ran much smoother, and without any undue stress for the duration.
- by Nancy HarknessThe train trip was good and we saw some places in Tangier. Our guide and driver were helpful and friendly. We loved the colorful city of Chefchouan.
- by Kularb Griffiths
- Adventure Styles
- In-depth Cultural
- age range
- 12 to 75 year olds
- group size
- up to 37 people
- response rate
- 100%
- response time
- within 1 day
Had a wonderful time and saw and experienced so much. I was on my own but made friends and felt safe and cared for the whole time. The guide and driver were excellent! Some of the days were mainly driving, but it’s a big country and I wanted to see as much as I could. Consider a slower paced tour with full days in wanted locations to have an easier and less rushed tour.
- by Jini LiljFor the most part our trip was very enjoyable. There were however a few specifics that could have been better. When w e arrived at the departure location for the camel ride to the desert camp we were told that there were no camels available and that we would be transported by a 4 wheel drive vehicle to the camp and probably would be able to ride back the next day. After protesting to our guide who managed to convince someone that riding back the next day in a predicted rain storm was not going to satisfy his clients 5 camels were sent back fro the camp for our use. We were then loaded into a vehicle and driven into the desert. We subsequently met the returning camels an handler, mounted the camels, rode for 15 minutes, dismounted, watched a brilliant sunset, remounted and rode for another 5 or so minutes to camp. Very disappointing. The camp stay was wonderful. The tent was far better than the hotel we stayed in previous, the food, music and dancing around the fire was wonderful
- by Robert Passmore