Saudi Arabia Tour Companies

This was a great experience that I would certainly recommend to anyone (I did have a few issues, though, more on that below). The main tour guide, Naveed, did a solid job running the tour. In each city, we had a separate guide that led us through the area and every one of those presenters did a fabulous job. This is a great way to experience the major highlights of Saudi Arabia. A good chunk of the tour consists of driving from one city to the next, a distance that usually took about 4-6 hours to cover. The van we traveled in was comfortable, and I loved seeing the more remote parts of the country. I did have a few problems on my tour, however. I was scammed by a taxi driver when I first arrived in the country: long story short, the scammer was the first person I saw right after I exited customs, and he claimed he was my transfer to the hotel sent by the tour company. I told him I needed to find someone with the sign that had my name, but this individual wouldn't not leave me alone: he aggressively followed me through the arrival area, eventually handing me a cell phone with an English speaker on the other end, who said that the tour company had sent that driver and that I would be reimbursed. Sure enough, this driver had nothing to do with the tour, and come to find out, my actual driver was waiting at the complete other end of the terminal. THE ACTUAL DRIVER FOR KURBAN TOURS NEEDED TO BE MORE OBVIOUS. There were also issues regarding dinner reservations at the hotels, namely, the tour company said that the dinner was included, but the restaurant and reception desks had no idea that the meals were purchased. This is probably not the fault of the tour company; this is more than likely a growing pain for Saudi Arabia's fledgling tourist industry. While the itinerary was, overall, well-planned, there were a few spots that need refining. In Al Ula, we had over two hours of free time... but there was nothing to do in the area we were dropped off at beside hanging out at Kudu (the Saudi Arabian equivalent of Burger King). On our day tour of Jeddah, a good chunk of time was wasted due to the Friday prayers (I'm not sure how they could solve that one, but the squandered moments were certainly unfortunate). Overall, though, this was a great tour with great leaders operating it. Issues and bumps aside, I would happily recommend this package to anyone.

The itinerary was excellent.The local guides were very good and answered to all our questions. Hotels and food vere good and the staff were polite and made us feel like home.

It was extremely difficult once I paid for the trip to get accurate information from the company, to include verification of hotels, guides, etc. Initially, the dates were wrong on the site and I struggled to get the correct ones I paid for listed. It was not until about a week before the trip that the company understood I had paid for an extra day. The whole process was the most challenging for any trip I have ever taken. I notified the company I did not have WhatApp and asked for information via email. I emailed prior to leaving the US and while in transit asking who was picking me up - no answer. When I arrived in Riyadh, no one was there, I looked around, asked information, waited and waited, then paid myself to get to the hotel. Apparently, the company sent me a text (I told them my email was my only communication method) with the name and contact number which I asked for well in advance and this was NEVER provided. I was not reimbursed for this taxi I had to pay for even though the package included airport transfer. Also, as noted below, there was sites that were closed, and I was not reimbursed for these even though the tour fee included entrance to these sites. I definitely would not recommend this company. I sent the following to the company while there:  Riyadh - on Oct 6, I was to be picked up at 05:00 hours, at 05:05 I called Abdullah and he had not left home. He arrived 05:30 hrs and drove 110-120 kph to get to the airport by 06:05 hrs, the alarm on his car for high speed went off several times. I never received a refund for the taxi I had to pay for - will this be credited to my account? Abdullah was on his phone a lot during the tour and did not seem to know when Souq opened, we were there early and it was closed. We did wait until some of it opened. Abha - the itinerary could not be followed since almost everything is closed (long term, not just the day) and Mohammed said he told you and company this several times. We just drove around and could not visit almost anything. As part of my tour package, I paid the entrance fees and could not participate. This whole stop was a waste of my time and I was really looking forward to this stop. I am not sure if there are other things to see, but this should be changed on the itinerary. Will I get a refund since I could not visit sites that may have had entrance fees? - cable cars - closed (optional items listed) - Shada Castle - closed - Muftaha Village - closed - El Sahab Park - closed and fenced off since the government is going to make a tourist area Jeddah - Saad was an EXCELLENT guide and today was a great day! He explained things we drove by (the guides in Riyadh and Abha did not), we walked a lot to see things especially in the old town and along the Corniche and stopped for pictures, etc. He answered my questions. Today made the trip to Saudi Arabia worth it. I understand tourism is new to Saudi Arabia and I have now been to 86 countries so I know everything does not go correctly on a trip. My biggest complaint is the agenda is Abha which could not be followed and it is not fair to people to publish an agenda that is not valid.

This is without doubt one of the best holidays I have ever had. Our tour guide, Sultan, was very organized, helpful, and patient. His English was outstanding. Highly recommended

Excellent introduction to two countries.

Far too much time hanging around in Saudi Arabia (on one day with no access to breakfast or lunch. Madinah visit a waste of a day really. Not enough time spent in Jordan (Dead Sea and Little Petra missing) And, Egypt would have been as good self guided. Otherwise fairly well organised and the reps tried hard. Was surprised to have to pay US$100 for ‘tipping’ in Egypt, hidden charges are a big no no, and no evidence of good use of there funds. We would like it refunded.

The trip was excellent! I enjoyed everything. The activities were interesting, the staff was knowledgeable. The services were good..

wonderful trip, can not say enough about our two guides, congratulation on a great itinerary and great guides, i will recommend it to every one.

the whole trip ws well up to explore standards. just thr sort of tour that explore does so well

The Shada Mountains Jeddah old town and corniche

Die Reise war sehr interessant, der Reiseleiter und der Fahrer waren prima. Gebucht hatte ich bei MADVENTURE. Durchgeführt wurde die Tour vom saudischen Veranstalter „Destination Arabia.“ Man kann auch direkt bei ihnen reservieren. Das Hotel in Ha‘il war nicht besonders, das in Medina war ok, aber viel zu weit vom Zentrum entfernt. Da ist noch Spielraum für Verbesserung. Außerdem hatten wir nur einen Nachmittag/Abend in Medina. Das war zu wenig. Ein extra Tag dort zur freien Verfügung ist nötig. Auch in Al Ula könnte man einen Tag länger bleiben.

Haroon our guide was amazing , the driver Ali took really good care of us and got us safe to our destinations. The activities and tour was well thought out and the hotels were all comfortable. An amazing experience

Great country to visit We were impressed with the hospitality throughout our tour Our guide and driver Haroon was very friendly and knowledgeable. Our our last few days we were greeted and entertained by the owner Mr Saeed Al Saddi Who was gracious and very hospitable. We thoroughly enjoyed our trip and would recommend Saudi Arabia as your next destination.

The Landmark Tour shows real highlights if Saudi Arabia. A country which was closed for tourists for so many years and opened the borders just recently. The Saudi people are very friendly and I felt really welcome. For me it was an awesome experience. One point of criticism is the way of working of the tourguide Haroon. He is a very friendly guy but he didn’t give enough information concerning the daily schedule and what we were going to see or to do….to get some info about the area’s on our way in the bus etc