Lapland Tour Companies

Overall the tour was good. we paid to update our room as we wanted a view of the river. The hotel was very good, meals were excellent. We booked an ENGLISH speaking tour. Aurora our guide did speak english but because there were 34 of the 36 people in our group did not. there were 18 spanish and 17 french speaking only! So had no opportunity to converse with others on our tour. At times we felt left out and lonely. we were very disappointed with this aspect of the tour. Especially when it came to instructions with snow mobile, didn't get to hear any english, so my confidence was low and ended up stopping after a short while , and not driving snow mobile, but got in sleigh pulled by Instructor. The husky and reindeer rides were fantastic , the highlight of our trip. The farms were interesting and well kept. The 5 hrs dropped off at Santa Village was too long . we ended up finding our bus and sitting there for an hour or so. Would have nice to be given option of a shorted time. The thermal clothing at Safartica was poor. The items were very used and not at all comfortable. I only ended up using the overalls, and my own boots, balaclava, socks, scarf and mittens. I would not recommend them. Over all we had a great time , but unsure if we would recommend the tour with others.

Very smooth experience. Stayed in comfy cabin around the hotel, not hotel building. Found many hairs on sheets the first night but they were changed. Hotel meals were excellent and got to use pools and spa. One experience cancelled and refunded. Other experiences fun.

I have no complaint except for one incident, which was taken care of. The reason I'm sharing it is so it doesn't happen to the next customer. We were scheduled for a 2h husky safari from 14:00-16:30. From your office we we're scheduled for a transfer at 16:45 to Arctic Snow Hotel. Their wasn't enough time between so we were without a transfer to our hotel. We called ahead but they didn't wait. Our sweet tour guide drove us to the hotel and helped us arrange a new dinner reservations for a later time. Other then that everything was great.

The pick up locations were changed without notifying us of the changes . It was the only stressful part of the trip

Wonderful experience! The organization made us do a lot of different activities, making the trip perfect in every aspect: the activities were various, the price was the best you can find and they are ready to help in every situation. Even in difficult moments they are able to find the best solution keep the travel amazing as they promised. The guides are also super friendly!! Super suggested experience

I had a wonderful time on my trip to Sweden and really enjoyed all the activities!

Excellent trip in the wonderful outdoors!

Great trip. Unique experiences

Tolle und eindrückliche Reise

The itinerary in Rovaniemi had several inconsistencies with the real bookings, making difficult for me to trust what was correct and create stress during vacation. My check out of the Igloo hotel was at 8am, but actually was no needed to be so early since the real time booking for Husky adventure was at noon instead of the morning, At same time i learn that the hotel in the city was reserved also for the same night as the Igloo hotel, makes me wonder if that night was double charged. The New years dinner was very confusing, because was reserved under Clarisa travel agency and was not clear the names of the persons also that we were not actually together, so the service start late because they were waiting for everyone to arrived.

I had a wonderful time on my Lapland Winter Adventure, as arranged by Arif, out of Carisa Travel. He was organized, and made things very clear to me, which I appreciated because I was traveling alone.,

This tour was wonderful! Our guides were very knowledgeable and friendly - and they kept us warm (we rented the recommended clothing, which was smart). Everything about the tour went very smoothly. There were six people in our group and we enjoyed getting to know each other. We visited with a Sami reindeer herding woman and got to hand feed some of her reindeer, we went on a dogsled ride, and we stayed a couple nights with a Sami man at his comfortable encampment. We skied across a frozen lake by his home, took a sauna, and rolled in the snow afterward. The Arctic is beautiful and different from what I'd envisioned. And we saw the Northern Lights on two nights - they are beautiful and awe-inspiring. It was the trip of a lifetime and my wife and I both loved it.

By far the best holiday i have experienced. Wild Sweden delivered a seamless and really enjoyable tour from Lulea to Jokkmokk and back. All the gourmet meals, quality accommodation and unique experiences in the stunning North will stay with me as fantastic memories. From the initial sign-up through to the highly professional guides, Wild Sweden made navigating the Arctic terrain effortless and comfortable with advice and custom equipment for first timers like myself. I truly appreciated the relaxed environment on tour with our group - and the adventures we went on. Seeing the bright Northern Lights in clear view was the icing on the cake. I would change nothing and definitely recommend this trip as the best way to adventure in the North of Sweden. Thanks for everything - from Jonathon.

It was amazing .Our guide was very knowledgeable and it was lovely listening to him. The quality of the hotels was top class with excellent service. In general the this tour was fantastic and worth every penny.

MISLEADING COVID POLICY AND RUDE CUSTOMER SERVICE I am very sad to say I was truly disappointed with my experience with this travel agency. I booked a journey for the Northern Lights experience, but the information regarding the covid policy was highly confusing and contradictory. I have asthma which prevents me from being able to wear a face mask for a prolonged time. The bus tour was going to be about 12 hours and I kindly asked customer service if it was truly necessary to wear a mask during all this time. They bluntly respoded 'YES', This information was, by the way, really hard to find on their website, and I was confused from the beginning by all the different 'policies', which seemed contradictory to each other. In the end, I had to cancel, only to get half of my money back and find out later, by a friend who attended that trip, that they actually did NOT had to wear a mask at all during the bus trip... In other words - customer service lied to me about the face mask policy and they took half of my money for the trip, even though I cancelled in time. Can't even express my disappointment. Terrible!

It never happened because my luggage was lost and I had to cancel AND NO ONE stepped in to help me out to find my luggage at the AMS airport where it was lost. I called to tell them (let me tell you it was virtually impossible to get a live operator at Tourradar, but finally did) (Nordic Unique travels doesn't answer any messages over the weekend) and they were like well, I'm sorry, too bad, call the tour operator (Nordic Unique Travels). I did and they were like gee it's too bad but we can't help. OH YES, you speak the language and can get the luggage to me so I can continue the trip. BUT Nothing was done and I had fly back home the next day! NOT RECOMMENDED!

Our experience with Nordic Unique was great. As a little older group some tours did not appeal to us and they were great about rearranging the itinerary. There could have been a little more communication prior to the trip. I would also suggest some kayaks at the lake. Our guide Matthias (Niales) was awesome!! He was patient, kind, knowledgeable and a great cook.