Japan Highlights 10D/9N

Customer Reviews

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  Rhona

  · July 11th, 2023
  The tour organizer has very, very poor communication, planning and organizational skills. The final itinerary was sent 2weeks before the start of the actual trip, I have to remind them by email to send it to us asap as they promised it will be sent a month before the actual trip. We where told initially that they will arrange our airport transfer and have told them we will be arriving two days before the actual tour, but after days before we've been told that we have to do it ourselves. The two hotel from original itinerary was changed on the final one provided so it caused some confusion on our side. Their representative met with us on the first day of the tour to sort out our JR. Pass and it took 2hours of our precious time to do this, we almost missed the pre-booked museum that day. Their hotel choices where below average, first one is in Ikeburo with bfast included but only seaweed soup and toast where given, again we have to travel to Shinjuku station to get the train to Hakone (very inconvenient), they could just chosen a hotel in Shinjuku instead. In the morning next we arrived in Hakone, we supposed to drop off our luggage at the next hotel to free our hands to roam around the area and found that it was closed and nobody around to asked for information so we have to dragged our luggage back to the station to put them in the locker. I have contacted their representative but he even asked me the name of the hotel (unbelievable, how could he not know all this details). They replied around 2.30ish pm and was told it was unmanned and we where given a PIN number to access, again they should have known this important details and informed us even the day/night before the trip. The next day we travelled again to Kyoto, to avoid the hassle of dropping off our luggage palarva we've decided to use the coin lockers at the station. It was late in the afternoon when we arrived at the hotel the receptionist asked us to pay City Tax 1200yen for 3nights stay, this again we where unaware of. I messaged the representative and to the people on the WhatsApp group and question about this city tax, they said they will refund me with the money so no choice I have paid.Again breakfast was included but only varieties of bread available and some butter and jams and coffee or water. Unsatisfied again. On arrival at Hiroshima after 3days this is where the confusion happens as the name of the hotel was different on the final itinerary they've sent us (this was our mistake we owned this as we didn't checked the final itinerary). We've only stayed at the Flex hotel (supposed to be two nights) for a night as wanting to have more time in Osaka instead (paid privately for one night
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  Trip date: June 2023
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  Koen van Leeuwen

  · June 7th, 2023
  I appreciated the flexibility of the itinerary, which allowed me to explore on my own or join a group activity. The Bamba team was responsive and attentive to my needs throughout the trip. We felt well taken care of from start to finish.
  Trip date: March 2023

  Review collected by Bamba Travel
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  Ida Christensen

  · June 7th, 2023
  The local guides were knowledgeable and friendly. They showed us the best of Japan and helped us navigate the cultural differences. I highly recommend Bamba to anyone looking to experience the beauty of Japan.
  Trip date: March 2023

  Review collected by Bamba Travel
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  Joris Bakker

  · June 7th, 2023
  Bamba made traveling with the family so easy and stress-free. The accommodation and transportation arrangements were top-notch.
  Trip date: February 2023

  Review collected by Bamba Travel
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  Pia Sørensen

  · June 7th, 2023
  Japan exceeded our expectations! The food was amazing, the people were friendly, and the sights were breathtaking. We can't wait to go back. Thank you, Bamba team, for an unforgettable adventure!
  Trip date: January 2023

  Review collected by Bamba Travel
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  Martijn van Dijk

  · June 7th, 2023
  My recent 10-day trip to Japan with Bamba was absolutely incredible. The itinerary was well thought out and covered all the must-see sights, from the bustling streets of Tokyo to the historic temples of Kyoto. What really set this trip apart was the personalized service from Bamba's team. They went above and beyond to ensure my trip was everything I wanted it to be and more. I highly recommend Bamba for anyone looking for a hassle-free, unforgettable trip to Japan.
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  Trip date: January 2023

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  Anders Jensen

  · June 7th, 2023
  If you're looking for a travel agency that truly goes above and beyond, look no further than Bamba. The itinerary was perfectly planned, with a mix of cultural experiences and outdoor adventures.
  Trip date: December 2022

  Review collected by Bamba Travel
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  Mateo Gonzalez

  · June 7th, 2023
  My 10-day trip to Japan with Bamba was simply amazing. Their team put together a thoughtful itinerary that allowed me to explore the country at my own pace, while still fitting in all the must-see sights. The guides were knowledgeable and friendly, and the accommodations were comfortable and clean. I appreciated the balance between the big city energy of Tokyo and the peaceful serenity of Kyoto.
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  Trip date: December 2022

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  Isabella Müller

  · June 7th, 2023
  I cannot say enough good things about Bamba and the incredible trip they planned for me to Japan. The entire experience was seamless, from the moment I booked my trip to the final day of my journey. Their attention to detail and personal touch made all the difference, and I felt like I was in good hands throughout the entire trip. I especially loved the cultural experiences.
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  Trip date: December 2022

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  Luca Moretti

  · June 7th, 2023
  My 10-day trip to Japan with Bamba was absolutely fantastic! The itinerary was perfectly planned out and allowed me to experience all the highlights of the country. From exploring the bustling city of Tokyo to soaking in the hot springs in Hakone, every activity was carefully chosen and unforgettable. I highly recommend Bamba to anyone looking to travel to Japan!
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  Trip date: December 2022

  Review collected by Bamba Travel