Volcanoes, Nature and Caribbean, Self-drive

Customer Reviews

• AR

  Adil

  · February 12th, 2024
  Well organized, timely pick ups from the hotels, tour guides are very knowledgeable, timely communication with tour agency, hotels via WhatsApp and TourRadar message box. Tour itself was very interesting, informative, particularly for nature lovers. Monkeys, snakes, caimans, birds, iguanas, etc - all in proximity, however you are safe because the tour guide is with you. Tours are adjusted and conducted according to weather conditions, so you will not miss it. Thank you.
  Show more
  

  Destination Services Costa Rica commented on this review

  Thank you for your very positive feedback. Your comments are very important for us to improve our services and I am glad you had a lovely experience with us and we met your travelling expectations. We hope to be your choice for your future holiday... Show more
  Trip date: January 2024
• 

  Stephen

  · October 31st, 2023
  "We were extremely pleased with the TourRadar package we purchased to tour Costa Rica. From the time we were picked up at the airport to our departure, we felt well taken care of. We were very pleased with the accommodations, food and the timeliness of the van drivers. We especially enjoyed our tour guides in Arenal (Marlon), and Tortuguero (Ronny Zuniga and Harvey Valentine) as well as in Cahuita (Rudolfo). Their extensive knowledge of the parks, the local flora and fauna and Costa Rica in general was very impressive. Their language skills and their sense of humor added so much to the experience. We highly recommend this tour to anyone wanting to see that beautiful country."
  Show more
  

  Destination Services Costa Rica commented on this review

  Thank you for your very positive feedback. Your comments are very important for us to improve our services and I am glad you had a lovely experience with us and we met your travelling expectations. We hope to be your choice for your future holiday... Show more
  Trip date: October 2023
• ES

  Elisha

  · February 27th, 2023
  I had a great time the tourist service that accompanied my trip was amazing hotel stay was great people were warm and welcoming amazing food nature wildlife and culture overall. I didnt get to do everything I hoped to example snorkeling cause of the rain but we cannot control nature and I was waiting for my transport to take me back from one of my stays but did not show up and had to wait hours for the next one. The tourist agent acted immediately and booked me another one. All and all I had a great time and looking to book this experience for touring purposes again.
  Show more
  

  Destination Services Costa Rica commented on this review

  Thanks so much for your feedback!, we really appreciate the time you took to write such a review!.Hope soon you come back to Costa Rica
  
  Trip date: February 2023
• DD

  Dan

  · December 22nd, 2020
  Parts of the tour are quieter than one may expect. This could of course be due to the fact that I traveled during a pandemic.
  

  Destination Services Costa Rica commented on this review

  Thank you very much for your review and for being one of the first guests during the pandemic. We hope you enjoyed this trip. Many thanks for travel with us. Regards, Destination Services Costa Rica Team
  Trip date: December 2020
• KM

  Katherine

  · March 5th, 2019
  I liked everything about the tour except that at the start, I was confused about how it would be organized. I was under the impression when I signed up for this tour, it would be with a guide and a group of 20 or less, who would travel together throughout the entire tour. Instead, we were shifted from place to place with no tour leader and no set group. Everything worked out, but we were concerned at the beginning because we had expected to meet our tour leader and others in our group at our initial hotel in San Jose. Instead, a driver, who said he knew nothing about our tour other than our names and destination, picked us up at our hotel on Sunday morning and drove us 4 hours to La Fortuna, dropped us off at the hotel, and left. We tried to get in touch with you through Destination Services, but it was a Sunday and it wasn't really an emergency--just a lack of clarity. The front desk person at Montechiardi hotel was very helpful and explained that we probably were on an individual tour--linked by your arrangements for transportation, lodging, and excursions. It turned out she was right and all of our connections worked out well. We had a good time. The park guides on our walks at each location were excellent--very knowledgable and very friendly. I would recommend that you review the description of this tour as it appears on your website, so that others will not face this confusion. Perhaps I just did not read it carefully enough, but it could have been more specific. Another suggestion: As many of the van drivers did not speak much English and were not "guides", you might consider providing some written material/ interesting background about things the passengers were seeing from the vans during the long rides from place to place. There was only one driver who did this and he was the leader of a large group, not the driver. It was the one time we were on a large bus rather than a van.
  Show more
  

  Destination Services Costa Rica commented on this review

  Dear Katherine, Thank you for your comments and recommendations, we will definitely take them into account. We are glad that everything went as planned. Do not hesitate in contact us in case of any other request. Best regards, Destination Services... Show more
  Trip date: February 2019