Argentina for True Explorers

Customer Reviews

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  Chicas Guerra

  · January 17th, 2020
  We recently returned from a 13 days trip to Argentina. We used Say Hueque for the first time and are delighted with the customer service they provided prior and during our trip. We picked Say Hueque from other travel agencies in Buenos Aires because of their professionalism, communications, accommodation to all our request (there were many) also they met our travel budget. I was most impressed with the fact that they assigned a Destination Host to your trip and this person is attentive to all your needs during the trip. If there are any issues they are resolved quickly. We had a hic up with our first day hotel. It was quickly resolved, we moved to a different hotel, the cost of the taxi was immediately reimbursed, and the group was treated to a dinner later in Calafate for our inconvenience. We took five domestic flights and all transportation and airlines arrangements went smoothly. We spent two days in Buenos Aires, visited the Iguazu Falls on both the Argentine and Brazilian side. Then traveled to Ushuaia; went trekking on Tierra del Fuego National Park and then paddling on a raft, they cook lunch for us and it was delicious. Also, visited Isla Martillo and saw penguins. Our next stop was Calafate, (our favorite city) and trekking on the Glacier Perito Moreno was the highlight of our trip. A MUST DO IF YOU VISIT ARGENTINA. Returned to Buenos Aires for two more days, visited El Tigre, City Tour and saw two Tangos (our favorite was Sr. Tango). Our favorite hotel was Patios San Telmo in Buenos Aires and our least favorite and not recommended was L Hotel which we ended up leaving after one hour in the room. Patty our Destination host ensure we had a very pleasant vacation and she was amazing. Patty and team at Say Hueque were truly marvelous. Our driver Gaston Renso in Iguazu was extremely helpful, funny and respectful. Our other two guides Vanesa and Haydee were pleasant and knowledgeable. Patricio Rapaport the organizer of our trip was stunning. He’s the main reason we choose Say Hueque. From the beginning of our tour negotiation, Patricio was prompt to respond to all our inquiries, he was informative and above all very patient with us and our many demands. I will use Say Hueque again and highly recommend them if you are traveling to South America. Best wishes and continued success. Las Chica’s from Miami, FL
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  Say Hueque Argentina & Chile Journeys commented on this review

  Thank you, girls, for such a lovely review! Patricio and all the team will love to hear this, we work really hard to create memorable experiences for our passengers, and it is really heartwarming when this happens!
  Trip date: November 2019

  Review collected by Say Hueque Argentina & Chile Journeys
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  Catherine

  · January 17th, 2020
  I heard about Say Hueque, from searching the internet for local travel agents in South America. I like to use local businesses when i travel. That way i know i'm contributing to the economy and the locals like to present their country the best way possible. My favourite destination was El Calafate. I loved the little town. My hotel was upgraded and the excursions to Perito Moreno and Torres Del Paine day trips were excellent. My favourite hotel was Mirador Del Lago in El Calafate & Don Tomas in Atacama were both very good and hard to choose which one was better out of the two. Very good service at both hotels. The meals in the restaurants were delicious. The facilities and location was also very good and suited my needs About the excrsion, it is hard to choose between Perito Moreno & Iguasu day trips. Both were excellent. But the organisation in El Calafate was probably the better out of the two. Guides, They were all pretty good. Thanks again to Say Hueque and especially to you & Lucia and all the other people who helped me have a wonderful holiday.
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  Say Hueque Argentina & Chile Journeys commented on this review

  Thank you for this nice feedback! That is the way to travel, trying to contribute to local communities whenever is possible. We are really glad that you have had a great time, that is always our main purpose. We will be very happy to host you one more... Show more
  Trip date: November 2018

  Review collected by Say Hueque Argentina & Chile Journeys
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  Lanie Somers-Standifer

  · January 17th, 2020
  What a trip!! Everyone at Say Hueque was fabulous, responsive and kind. The difference between Say Hueque and others were the unique touches and suggestions they added to our trip. During our short stay in Buenos Aires they arraigned for dinner with an Argentinian family. This evening was lovely, the family, food, wine and conversation added a personal touch I have never experienced on a trip. They found unique accommodations that were practical but added something. For instance, in El Calafate our charming hotel was across the street from a bird sanctuary. I mentioned I was an avid birder once during casual conversations, they picked up on it and made a trip packed with Patagonia highlights our own one of a kind experience. Cheers to Say Hueque! Only improvement for me would have been less days in City’s…it felt like some transitions could have been used to see other riches of Argentina and Chile….. I chalk most of that feeling up to being in a new place for the first time and not knowing 100% what you want to do, so don’t take it the wrong way!!
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  Say Hueque Argentina & Chile Journeys commented on this review

  Hi! Thank you so much for your feedback! We are really glad that you have noticed that we focus on the details as we always tried to create the best experiences for our passengers! Regarding transitions, unluckily we mostly depend on flights to move... Show more
  Trip date: November 2019

  Review collected by Say Hueque Argentina & Chile Journeys
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  Jorge and Michelle Lozano

  · January 17th, 2020
  Dear Marcela, Your professionalism and wonderful customer service put us at ease as we traveled from one destination to another. Our favourite Hotel was the Las Torres Hotel at Torres del Paine. We liked how close we were to the mountain and trails, the friendly staff, the delicious food at their restaurant and bar, the honeymoon tray of pastries they delivered to room. It’s hard to say what our favourite excursion was, because there were so many, but the ones that stood out were the Buenos Aires city tour and the glacier boat ride. Of course we would like to mention Marcela Benegas. She made us feel at home and we loved our time with her and all the places she took us to, the tasty pastries we shared, and the many other suggested city destinations that we went to on our own time and loved. The Say Hueque staff was wonderful to work with from start of the planning process until the day we flew back home. We love you guys and will definetly recommend you to everyone who plans to travel there. Thank you!
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  Say Hueque Argentina & Chile Journeys commented on this review

  Marcela will be delighted to receive this feedback! It is lovely to hear that you have had a fantastic time, we all make lots of efforts to create the best experiences to our passengers so it´s great to know that you have had one, and in your honeymoon!... Show more
  Trip date: November 2018

  Review collected by Say Hueque Argentina & Chile Journeys
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  Anonymous

  · January 17th, 2020
  I am happy to give feedback about our travels in Argentina! We had a great time! 1. I chose Say Hueque based on several things including great reviews, comprehensive custom tour offerings at good prices and personal service. 2. Agustin was very efficient and helpful in all aspects of the booking process. He created a perfect combination of tours in the selected destinations including all transfers. Payments were simple and easy via PayPal and it worked great that all three of us could pay individually. He was also very patient will all of my questions via email and wrote back promptly with advice and suggestions. He also communicated with me while we were in Argentina about concerns with a possible pilot’s strike by Aerolineas Argentina and helped resolve the changes that we needed to do both before and after the strike was resolved. Kudos to your emergency crew as well who were aware of everything that was going on with us and were right on top of things. I had to call them several times with issues related to the threatened strike and also a transfer at the end of our trip. Great job all round! 3. My favorite hotel was probably Dazzler Palermo though I would have liked a hotel that was a little closer to Recoleto or San Telmo areas as it turned out. Most of the other hotels had large rooms and friendly staff. Koi Aiken in El Calafate was also pretty far outside the center of town but we liked the hotel otherwise. The one place that we didn’t care for was De Los Andes in Ushuaia. The triple room we had was very small, barely room for three beds and we had to squeeze by one of the beds to get to the bathroom. The hotel seemed very old and needs some updating. The location was very nice though. I wouldn’t recommend this hotel. 4. We really liked all of our excursions in Ushuaia (Tierra del Fuego hike and canoe, Trek to Esmerelda Lagoon and Beagle Channel cruise) but also the Peninsula Valdes tour to Punta Norte from Puerto Madryn because of all the animals that we saw that day. 5. Our two favorite guides were: Tina for our walking tour in Buenos Aires. She took us to the southern part of the city to San Telmo and La Boca and was very easy to talk with and very informative. Daniel in Ushuaia for our Tierra del Fuego hike and canoe and also the trek to Esmerelda Lagoon. He gave us two very good days of activity and is very knowledgeable about the area. 6. I think the only thing that we were disappointed in was the hotel in Ushuaia, otherwise we absolutely loved the entire trip! We all agreed that Say Hueque was great to work with and created a perfect trip for us! Thanks so much!
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  Say Hueque Argentina & Chile Journeys commented on this review

  Thank you for your lovely feedback! We all work really hard to create amazing experiences, even in difficult times, like strikes or things that are out of our control, so I´m very glad that you appreciate this! It is heartwarming to know that you have... Show more
  Trip date: October 2019

  Review collected by Say Hueque Argentina & Chile Journeys
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  Susan Bernstein

  · October 24th, 2019
  It was a wonderful trip and your company did a brilliant job of organizing it. All the tours and guides were great.
  

  Say Hueque Argentina & Chile Journeys commented on this review

  It is very important for us to hear that you are completely satisfied with our service. It makes us feel really proud when we receive happy feedbacks because we all put lots of effort to build unforgettable experiences. Thanks again for choosing us and... Show more
  Trip date: October 2019

  Review collected by Say Hueque Argentina & Chile Journeys
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  Lina Lesmes

  · October 24th, 2019
  All the transportation, accommodation, and included excursions were on-time and wellarranged. We traveled with Huellas Del Sur and Buses Receptivo Austral, and both were very good. The all-inclusive arrangement in Torres del Paine at Las Torres Hotel was excellent. We loved the Las Torres Hotel in Torres del Paine. We also liked El Paraiso in El Chalten because it was very well located. While the staff at the Meulen in El Calafate were all very nice, that hotel is in a terrible location, far from the center of town, and there is no transportation. We would have preferred a hotel closer to the center of Town. Our favorite excursion was the visit to Perito Moreno glacier, including boat ride. Sincerely,
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  Say Hueque Argentina & Chile Journeys commented on this review

  Thanks for taking the time to share your experience with us and for trusting us when choosing a travel company to come to South America. It is heartwarming to hear that everything went on schedule and that you have had a great experience. We will take... Show more
  Trip date: October 2019

  Review collected by Say Hueque Argentina & Chile Journeys
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  David Meckin

  · October 24th, 2019
  Overall we were very happy with all the travel and accommodation arrangements – with one exception. This is not a complaint but something you might want to bear in mind if you are putting together a similar itinerary for another client. Big Bang Patagonia was not what we were expecting after having finished the W trek. Bear in mind our transfer to Puerto Natales was after a full day’s hiking so the last time we had enjoyed a proper meal would have been at breakfast time (7am). We didn’t get to Big Bang Patagonia until 10.15pm so, as I’m sure you can imagine, we were all pretty hungry. It is in the middle of nowhere with no cafes or restaurants open in the immediate vicinity. We were further informed that the hostel offers no food or drink facilities in the evenings (not even water!). The upshot of this is we went to bed having not had a proper meal for over 15 hours. Given we had booked 3-star hotel accommodation, Big Bang Patagonia was a serious let down and definitely the low point of the holiday. I should emphasise that all other accommodation was great! T thank you again for a truly excellent three-week experience. We will definitely recommend Say Hueque to our friends. Kind regards,
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  Say Hueque Argentina & Chile Journeys commented on this review

  I offer my sincere apologies for that part inside yourself that is not happy with this hotel accommodation. It is the main goal of Say Hueque to create the best Travel Experiences, and we understand your expectations were not fully satisfied. I wanted... Show more
  Trip date: October 2019

  Review collected by Say Hueque Argentina & Chile Journeys
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  Matt Jones

  · October 24th, 2019
  Probably the highlight of the trip were three perfect days in El Chalten. The Pudo Lodge was great. :) Of the hostels, my favorite was America del sur. I would like to mention Gabriel on the boat/trek day in Ushuaia (I think Gabriel was the guide and Dario the driver). His bad (funny, nothing too wrong!) jokes about Chileans, amazing soundtrack (always a good song to motivate the group) and well-timed warming shots of local alcohol after the cold walk - a cool guy. Seriously nothing to improve, the timing of the trip, the 100% success with transfers/ pick ups, the mix of activities, the small guides to each location, vouchers and itinerary were excellent. I should have taken the advice about the unico cajero automatico en El Chalten more seriously (no efectivo the whole three days) but it was clear in the guide!
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  Say Hueque Argentina & Chile Journeys commented on this review

  I´m really glad to read your kind words! One of our goals is to give our passengers the travel experience of a lifetime, we focus on the excellence of our services so they feel exactly as you have described. We are more than happy to receive this type... Show more
  Trip date: October 2019

  Review collected by Say Hueque Argentina & Chile Journeys
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  Bridgett and Stephen Shrum

  · October 24th, 2019
  We traveled to six destinations on our trip.....each destination offered it's own uniqueness. The arrangements Say Hueque made for us helped us enjoy each location that much more without having to worry about all the travel details......Say Hueque took care of all that for us!!! A favourite hotel? LOL!! The Belmond!!! Really, really nice hotel!!! We would have loved to have stayed here a little longer!!! All the hotels arranged for us were great!! Service, cleanliness, etc.....everything was really wonderful!!! One item that really impressed us about ALL the hotels we stayed in.....once we checked in, the people that worked at each hotel remembered our names!!! Very nice to experience that!! Again....difficult to answer what has been our favourite excursion !! Hard to compare since each excursion offered it's own unique experience! Walking with penguins....very awesome!! Perito Moreno Glacier....phenomenal!!! The hiking, the scenery.....breathtaking!! All of Argentina is wonderful!!! Every single guide we had on our trip was great!!! Everyone kept things interesting, funny and adventurous!!! We loved all of them!!! Thanks so much for everything! Take care!
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  Say Hueque Argentina & Chile Journeys commented on this review

  I think this is one of the nicest reviews we have ever received! It´s so touching to read your words, because, honestly, every single person that works for your trip would love to know that they have contributed, somehow, to have such an unforgettable... Show more
  Trip date: October 2019

  Review collected by Say Hueque Argentina & Chile Journeys