East Coast Highlights - 3 Week | ULTIMATE

Customer Reviews

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  Anonymous

  · January 4th, 2025
  The best experience of my life. This was my first tour I had ever done and it certainly will not be my last with the ultimate company. I had Sam P as my tour leader, he made the whole experience so easy and I felt relaxed the whole time. Not only did he excel at the expectations of his job but he also became a friend during this time. He looked after all of us from the moment we met until when we said our goodbyes. He made this tour group into a family and created memories for all of us that I’m sure we will carry with us forever. Of course there were some incidents, that were no fault of Sam’s including delayed grey hounds. One in particular causing people who were participating in the scenic flight Overall, the tour was a success in every
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  Trip date: December 2024
• OR

  Olivia

  · December 20th, 2024
  Tour guide was great the whole trip really put a lot of effort in to make sure everything was sorted and everyone was having a great time throughout the trip. I think the itinerary could do with a few more free days earlier on in the trip and would’ve liked to swap 2/4 days in cairns to stop off at noosa. Overall I loved the tour and would 100% recommended it to any traveller. As it was my first time on a tour like this I really appreciate that sam (tour guide) made me feel safe and secure the whole trip allowing me to relax and enjoy the whole experience.
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  Trip date: December 2024
• A

  Anonymous

  · December 20th, 2024
  Best time ever with the best guide ever and the best friends made along the way
  Trip date: December 2024
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  Erika

  · March 14th, 2024
  I enjoyed some of the activities, like kayaking in byron bay and jet skiing in airlie beach. However, the focus of the tour was very much on partying, so you should bear this in mind when booking. I would have liked to learn more about the culture and history. The communication with the tour operator was also not very good. I received several emails with conflicting start times which was confusing. The Sydned add-on is absolutely not recommended. You are shown where the nearest supermarket etc is and then during the city tour you have to walk to the Opera House...and this was repeated again at the start of the actual trip.
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  Trip date: July 2023
• AM

  Adam

  · November 14th, 2023
  Unfortunately our tour guide Marie made the trip frustrating and annoying for us as a group. Marie would leave information needed for next day very late and then blame ultimate for not giving her the correct information. Decided to leave the zoo early because she had seen what she had wanted to see which then left me having to make my own way back as she said she can’t give my train ticket to me. Marie had asked if anyone would like to go dolphin feeding which I was very keen for so expecting that I would be going I asked the night before what time shall we be ready which Marie replied saying there was not enough people to be able to go but hadn’t told us any of this so we had no time to plan and make our own way there. Marie was only interested in getting drunk saying we you can sleep when your dead when we was tired and making us feel bad about not going out. Marie would always be hard to speak to about anything for example one message she replied saying she was too busy to sort something out for us. Every time we had a question she barely knew the answers and not helping us at all. One night Marie said it was ultimate fault for all of this as they are not helping her enough on her first tour. Marie was also over heard talking about the group and certain individuals to the crew from the whit Sundays which is very unprofessional. A few people wrote to ultimate about all this but received a very basic reply saying they will look into it for training which doesn’t really help us. We spent a lot of money on this trip and we feel let down I will be advising people not to pick ultimate in the future and I know a lot of people agree
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  Trip date: November 2023
• J

  JemmaWilde

  · March 31st, 2022
  Had such a great time on the 3 week tour and Hannah was the best tour guide we could ask for! She was so knowledgeable and always so keen to help (and would go and research the answers to any weird questions she didn’t know the answers to). She even made the weather hold out for us for most of the tour! ;)
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  Trip date: March 2022
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  EmilyJones

  · March 29th, 2022
  Hannah is amazing! She puts in so much effort to make sure that you are having the best time on the tour. She has great knowledge and expertise about the East Coast. Hannah is a kind, caring and lovely person to help you settle into travelling. I would love Hannah to be my tour guide again :)
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  Trip date: March 2022
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  GeorgiaTatman

  · March 29th, 2022
  Hannah was quite possibly the most incredible tour guide we could have ever been given. She started off as a source of information and an organiser for all of our activities but quickly became part of our family as someone we could always turn to for comfort and laughs and to answer our stupid questions. She really made our trip special and I will absolutely be looking to do another tour with her as the guide again. There aren’t really any words to explain how much of an impact she has made on each and every one of us in the group even after the trip. Thank you so much Hannah! xx
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  Trip date: March 2022
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  Jenna

  · March 29th, 2022
  It was a fantastic tour! Hannah was very knowledgeable and helpful. Encouraged us all to try new things and have an open mind. Would love to travel with her again
  Trip date: March 2022
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  William

  · March 29th, 2022
  Hannah is an amazing tour guide. She is one of the most friendly and welcoming people I know. You will also struggle to find a wildlife question she doesn't know the answer too! Amazing tour had a fantastic time
  Trip date: March 2022