East Coast Highlights - 3 Week | ULTIMATE

Customer Reviews

• E

  Erika

  · March 14th, 2024
  I enjoyed some of the activities, like kayaking in byron bay and jet skiing in airlie beach. However, the focus of the tour was very much on partying, so you should bear this in mind when booking. I would have liked to learn more about the culture and history. The communication with the tour operator was also not very good. I received several emails with conflicting start times which was confusing. The Sydned add-on is absolutely not recommended. You are shown where the nearest supermarket etc is and then during the city tour you have to walk to the Opera House...and this was repeated again at the start of the actual trip.
  Show more
  Trip date: July 2023
• AM

  Adam

  · November 14th, 2023
  Unfortunately our tour guide Marie made the trip frustrating and annoying for us as a group. Marie would leave information needed for next day very late and then blame ultimate for not giving her the correct information. Decided to leave the zoo early because she had seen what she had wanted to see which then left me having to make my own way back as she said she can’t give my train ticket to me. Marie had asked if anyone would like to go dolphin feeding which I was very keen for so expecting that I would be going I asked the night before what time shall we be ready which Marie replied saying there was not enough people to be able to go but hadn’t told us any of this so we had no time to plan and make our own way there. Marie was only interested in getting drunk saying we you can sleep when your dead when we was tired and making us feel bad about not going out. Marie would always be hard to speak to about anything for example one message she replied saying she was too busy to sort something out for us. Every time we had a question she barely knew the answers and not helping us at all. One night Marie said it was ultimate fault for all of this as they are not helping her enough on her first tour. Marie was also over heard talking about the group and certain individuals to the crew from the whit Sundays which is very unprofessional. A few people wrote to ultimate about all this but received a very basic reply saying they will look into it for training which doesn’t really help us. We spent a lot of money on this trip and we feel let down I will be advising people not to pick ultimate in the future and I know a lot of people agree
  Show more
  Trip date: November 2023
• J

  JemmaWilde

  · March 31st, 2022
  Had such a great time on the 3 week tour and Hannah was the best tour guide we could ask for! She was so knowledgeable and always so keen to help (and would go and research the answers to any weird questions she didn’t know the answers to). She even made the weather hold out for us for most of the tour! ;)
  Show more
  Trip date: March 2022
• E

  EmilyJones

  · March 29th, 2022
  Hannah is amazing! She puts in so much effort to make sure that you are having the best time on the tour. She has great knowledge and expertise about the East Coast. Hannah is a kind, caring and lovely person to help you settle into travelling. I would love Hannah to be my tour guide again :)
  Show more
  Trip date: March 2022
• G

  GeorgiaTatman

  · March 29th, 2022
  Hannah was quite possibly the most incredible tour guide we could have ever been given. She started off as a source of information and an organiser for all of our activities but quickly became part of our family as someone we could always turn to for comfort and laughs and to answer our stupid questions. She really made our trip special and I will absolutely be looking to do another tour with her as the guide again. There aren’t really any words to explain how much of an impact she has made on each and every one of us in the group even after the trip. Thank you so much Hannah! xx
  Show more
  Trip date: March 2022
• 

  Jenna

  · March 29th, 2022
  It was a fantastic tour! Hannah was very knowledgeable and helpful. Encouraged us all to try new things and have an open mind. Would love to travel with her again
  Trip date: March 2022
• 

  William

  · March 29th, 2022
  Hannah is an amazing tour guide. She is one of the most friendly and welcoming people I know. You will also struggle to find a wildlife question she doesn't know the answer too! Amazing tour had a fantastic time
  Trip date: March 2022
• L

  LucyBunker

  · March 29th, 2022
  The best tour guide you will ever have! Not only is she super knowledgable of the area but also will be your friend through the whole time you’re with her! Gave me the best memories whilst in Australia! Thankyou Hannah
  Trip date: March 2022
• AK

  Abhit

  · January 30th, 2020
  Awesome Trip of a lifetime! Where do i even start on the endless fun and adventures we had. Taylor was a amazing tour guide and made the experience even better. Could not recommend this enough.
  Trip date: November 2019
• J

  JoanaAicheler

  · January 28th, 2020
  It was an amazing trip and the guide was also really nice. I'll do it again in the future. Many activities were included
  Trip date: January 2020