Dubai City Break Holidays 3 Nights 4 Days

Customer Reviews

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  TC

  · November 24th, 2023
  Excellent communication by the JTR Holidays staff via WhatsApp. They always provided ample advance notice of shuttle pickups, and contact information to permit the guide or driver to be reached directly. The tours were very good overall with the following exceptions: 1) the line ups at the Burj Khalifa were very long, which resulted in this portion of the tour going over it's alloted time interval, in spite of only spending 15 minutes on the Floor 124 observation deck. This might be a function of the time of year (November), when tourist activity is higher. It would have been nice to spend more time on this portion of the tour to get the complimentary cafe beverage at the top, peruse the gift shop, and examine the various exhibits relating to the design and construction of the building. Also, specific walking directions from the shuttle drop off location at the Dubai Mall cinema parking area, to the Burj Khalifa, would have been helpful, since the mall is very large with multiple levels and wings. 2) on the City Tour, it would have been nice to have spent more time in the Souk. We were there for a little over 30 minutes, which didn't do justice to this interesting place. The hotel accommodation (Concord Palace Hotel Dubai) was acceptable, but if given the choice in future I would not stay there again. Pluses: 1) Excellent buffet breakfast with a good cross section of East Indian food selections, plus fresh fruit. 2) Walking distance to numerous cafes, restaurants, ATMs, and some shopping. Negatives: 1) Very noisy hotel. There is a night club on the 7th floor, so loud pounding music reverberates through the building until at least 3:00 AM daily. 2) Busy vehicle traffic area. This means experiencing traffic noise at most times. As well, for shuttle pick ups and drop offs, it means that it is hard for shuttle drivers to meet their assigned schedules due to excessive vehicle traffic. 3) Some problems with insects inside the hotel room.
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  JTR Holidays commented on this review

  Thank you for sharing your detailed feedback regarding your experience with JTR Holidays. We're delighted to hear that you found our staff's communication via WhatsApp to be excellent and that you appreciated the advance notice for shuttle pickups along... Show more
  Trip date: November 2023
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  Christine

  · October 23rd, 2023
  We arrive to 35 degree weather and at the end of a 6 week tour. Glad we chose this as we did not have to change hotels everyday as Dubai was our main attraction. Also glad that we were driven everywhere to the places in the itinerary, communication was open and fast. We arrived early and was able to be picked up earlier too. We left in the late evening and they accommodated our drop off as well. The tours are individual and separate from each other and the main task of this tour is to organize the activities and ensure you are driven to and from these activities. I didn't mind that as we were happy to be "on our own" after being in a cruise and then a tour group 5 weeks prior.
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  JTR Holidays commented on this review

  Thank you for your positive review! We're glad you enjoyed the convenience of staying in one hotel and being driven to all the attractions. We're happy to have accommodated your early arrival and late departure. Our goal is to organize activities and... Show more
  Trip date: September 2023
• HA

  Hiyasmin

  · July 15th, 2022
  We had a great time in Dubai, there was a little hiccups but it was rectified immediately by Shabeeh. He went above and beyond to make the guest satisfied.
  

  JTR Holidays commented on this review

  Dear Hiyasmin, Thank you so much for your feedback. It was a great pleasure to serve you. Our team always strive to meet our guest expectations and maintain high-quality services at all time. Looking forward to serving you again. :) Kind Regards JTR... Show more
  Trip date: July 2022
• GM

  gregory

  · February 4th, 2022
  Very good tour, all the pick ups and drop offs were great, the hotel was really nice and in a good area and i loved the things that were included. due to my flight time my stay was shorter than i had planned but i was still very happy with the service and overall trip. well done guys
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  JTR Holidays commented on this review

  Dear Gregory, Thank you for taking the time to leave a 5-star review for your Dubai City Break Holidays package. We are delighted to hear that you had a great time during your 3-night, 4-day stay. It's fantastic to know that you enjoyed all the... Show more
  Trip date: January 2022