Portugal & Canary Islands

Customer Reviews

• A

  GUYLAINE VACHON

  · August 5th, 2022
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  Tout était parfait ! Merci beaucoup
  Trip date: July 2022

  Review collected by Wingbuddy
• A

  TIRADO MARIA

  · April 18th, 2023
  Nicole has always been answering all my questions. I will contact her for my next trip.I am very gratefully with her
  

  Wingbuddy commented on this review

  Thank you for your kind words! We're thrilled to hear that Nicole has been so helpful and that you plan to reach out to her for your next trip. We're grateful for your support and look forward to assisting you again soon!
  Trip date: March 2023

  Review collected by Wingbuddy
• NN

  Nancy

  · August 4th, 2022
  The places on the tour were exceptional, but the tour guides and the details of the trip were not very organized. The instructions were not clear from the start even before the trip began. The guides did not seem very enthusiastic about being on the trip . For example, I did not even know my guides name after 13 days, he was very monotone when explaining various facts about locations we visited. He was very knowledgeable about the area, but his delivery was not impressive. The accommodations in the Canary Islands were great! It included 2 meals a day. A guide there to greet us and was friendly at first, but she stood us up the next day when we were supposed to meet in the hotel lobby. She left no word or no message. I felt it was very unprofessional. In Portugal, only one meal was included and we were left on our own to find some place to eat. Our hotel was located far from any decent restaurants and we had to walk up a lot of hills to get to the main area for food.( There is a lot of walking on this trip. If you have difficulties walking for long periods of time in the heat, this trip is not for you. ) We were left to defend for ourselves when arriving in Madrid, Spain at 11:30 PM on our return home. No one came to take us to our hotel as was stated in our itinerary. We had to scramble to call the hotel to get transportation. We are still not sure what the purpose was to stay the night in Madrid and get up at 4 AM to catch a flight to Amsterdam and then to the states. In the end, the people we met in our group on the trip made the trip very special. We would not recommend this company to our friends and family. They need to be more organized and clear about all arrangements before, during and after.
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  Trip date: July 2022