2024 Check-in Korea with Jeju Island in 16days: A Wellness Holiday

Customer Reviews

• JP

  Juan

  · October 24th, 2024
  Good tour overall. Lots of sightseeing sites.
  

  HanaTour ITC commented on this review

  Good day Juan, thank you for your feedback! It's wonderful to hear that you had a great experience on our tour. We look forward to welcoming you on another adventure soon! Best regards, HanaTour ITC team
  Trip date: September 2024
• 

  Neylis

  · July 9th, 2024
  Even though the 16 days itinerary is put together by different tours, the logistics of my trip were impeccable and always on time. It would have been nice to have the itinerary with more time to make plans around the schedules and a few of the hotels more in line with 4 stars. The highlights were the tour guides and the authentic meals. The guides really cared, they were very knowledgeable and went above and beyond to provide the best service and share their history and culture with passion. The meals were authentic and delicious. David in Jeju was exceptional, he loved to shared snacks with everyone :) Mr. Jay and Mr. Han-driver on the 7-day tour around Korea were also incredible, they took care of all of us and made the trip fun and seamless. Even though the driver didn't speak English he was always trying to communicate and smiling. In my opinion, this is a great fast-paced itinerary to get a taste of South Korea, I would have loved to spend more time in some of the cities like Busan, definitely coming back in the near future to discover more of beautiful South Korea.
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  HanaTour ITC commented on this review

  Hello Neylis, Thank you for your detailed review. We are glad to hear that the logistics of your trip were impeccable and on time. We appreciate your feedback on the itinerary and hotel selections and will take it into consideration for future tours.... Show more
  Trip date: May 2024
• CS

  Claudia Margarete

  · May 30th, 2024
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  I had opted for the trip "Check-in Korea with Jeju Island in 16days: A Wellness Holiday". When booking, I didn't realize that the trip offered was a modular system and also included individual day tours. In order to take part in the day tours, it is necessary to arrive at a certain meeting point for individual tours. This is why the tour description requires the ability to find your way around. Well, I think this alone is not enough. You also need to know which metro or buses to take, how many stops to go to, which direction to use the bus stop and in which direction to go and that it is good to get a T-Money Card or how to get to a cab. An indication of how long it takes to get there is also important. It would be good if you received this information with your travel documents. Only some Koreans will understand you with English or a written address. And even a good year of Korean lessons may not be enough. I have deducted one star for this. I felt very well looked after and cared for by the staff at Hana Tour ITC. I experienced the tour guides David (Jeju Do) and Mark (round trip South Korea) and the young lady (DMZ Tour) not only as dedicated guides. They convey with all their heart how much they love their country and what wonderful things there are to discover in this enchanting and magical country, both now and historically/traditionally. They looked after their guests and their well-being with great care and knew how to make their country tangible for the tour participants in a variety of ways. The daily programme was very well organized, which can also be attributed to the professionalism of the guides. The hotels were well chosen. Finally, a big thank you to the drivers, who did their job well and made us feel safe at all times. Thanks to the Hana Tour team.
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  HanaTour ITC commented on this review

  Hello Claudia, Thank you for taking the time to share your detailed feedback about your experience with the "Check-in Korea with Jeju Island in 16 Days: A Wellness Holiday" tour. We greatly appreciate your insights and are glad to hear that you felt... Show more
  
  Trip date: April 2024
• JA

  Javier

  · May 16th, 2024
  This tour is composed by the Discover Korea 7- day tour​, which is the most popular, plus day tours carried out by different companies in Seoul, most of them leaving early ​in the morning, allowing hardly any time for breakfast, ​for some of the tours, we had to go and come back on our own to meeting points at train stations. Depending on your arrival date​ in Seoul, ​Hana Tour changes the itinerary ​​in order for you to join the 7- day tour departing Seoul on a s​aturday.
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  HanaTour ITC commented on this review

  Hello Javier, Thank you for providing your feedback about the Check-in Korea with Jeju. We understand your concerns about the early morning departures and limited time for breakfast, as well as the need to travel to meeting points at train stations for... Show more
  Trip date: April 2024
• LE

  loraine

  · April 27th, 2024
  As soon as I landed in seoul things went pear shaped. No one to great us at the airport - I have since discovered that I was contacted by whats app - but I didnt have phone coverage - so that was useless. Was not asked about how to contact me prior to leaving and I would have told them. I was travelling with another person who did have phone coverage but they were not contacted. We then caught a taxi 85,000 won later we arrived at the designated hotel on our paperwork only to be told there was no reservation for us. After an hour of stress it was discovered that we were booked in a hotel around the corner - we then had to lug our baggage around on cobbled tread to our hotel. Then - get this - we were given our actual itineries - these were NOT sent to us previously. This was a 3 star hotel (admittedly new and nothing wrong with it - but not the advertised 4 star). We Had booked a 16 day tour of south korea. The next day we had to find our way to a bus station to go on a tour -not one we had booked and had no idea what tour it was only to be chased onto a tour I would never had gone on. The next tours in seoul were much the same with us having to find our way there and back. Except for one which was the night cruise and park experience. This was beyond a joke - delayed, cold food, no games as told and an uninterested host and a waste of time. We were told in writing that we would be introduced to our tour driver that night to be taken home. Guess what tour guide had no idea and just left us to find our own way home - another $15000 won. The next day tours were no better. We then started our week long tour only to be told that we would have to walk around to the initial hotel to meet the group. By this time we had wisened up to the rorte and said no - guess what they picked us up at our hotel - it was the tour guide and bus driver who had decided to make us walk. I will not get into all the smaller iritating details but there were so many. Next problem I had a fall coming out of a souveneir shop and broke my wrist. We waited for the tour guide to return - he was picking up new people for the tour. When he arrived I told him that I needed to go to the hospital. He made us stay on the tour to the next stop walk 10 mins to the eatery - I then again told him to put us in a taxi and send me to the hospital - he spent another 20mins + buggering around only to tell me that he had 30 other people to look after and I had to wait until the next stop after lunch. We demanded a taxi which he then attended to begrudgingly. Surely there has to be some form of protocol for injuries on tours like these - I was not the oldest on the tour by a long way. The bottom step on the bus was around 30cm and with my right arm out of action I could not pull myself up into the bus - this was a major issue solved with an old coke crate - what is this the 3rd world. Numerous other guests appreciated the assistance in the step on getting into the bus. The other irritating aspect of this tour guide was how he selectively went around to guests asking them to give him a good review (this was overheard by all on the bus). This would be an excellent tour with refining.
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  HanaTour ITC commented on this review

  Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences and frustrations you encountered during your tour. We understand that your expectations were not met, and we deeply regret the series of mishaps and... Show more
  Trip date: April 2024
• 

  Sarah

  · April 25th, 2024
  An amazing tour that was well planned and organized. The hotels, food, guides and itinerary were excellent. I'm still in disbelief of the value I received for the cost of tour. I would definitely redo this tour again in the future. I had a wonderful time in Korea thanks to this tour.
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  HanaTour ITC commented on this review

  Hello Sarah Mace, We're thrilled to hear that you had a fantastic time on your trip with us! It's always great to hear that our team's efforts to provide an unforgettable experience are appreciated. Thank you for choosing our agency for your travels.... Show more
  
  Trip date: April 2024
• 

  lola

  · April 21st, 2024
  The tour was very informative about South Korea. We saw everything on the tour
  

  HanaTour ITC commented on this review

  Hello lola, We're thrilled to hear that you had a fantastic time on your trip with us! It's always great to hear that our team's efforts to provide an unforgettable experience are appreciated. Thank you for choosing our agency for your travels. Hope... Show more
  Trip date: April 2024
• 

  Penny

  · April 12th, 2024
  I can’t believe all that is included with this trip! Such great value for money! So much variety in the itinerary. Action packed days. And the food!! Never have I been on a tour that included so much food! Love that we got to try all the authentic foods of Korea 😀 Highly recommend this tour!
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  HanaTour ITC commented on this review

  Hello Penny, Thank you so much for your enthusiastic review! We are thrilled to hear that you found the trip to be such great value for money and appreciated the variety in the itinerary. It's wonderful to know that you enjoyed the action-packed days... Show more
  Trip date: April 2024
• SS

  Steen Walter

  · September 21st, 2023
  We had a wonderful time in South Korea, everything worked so well. The guides did everything they could to make sure we had a good time. Great hotels and food. It was our son who recommeded Tourradar after his trip to Africa, and we are happy about that..
  Trip date: August 2023