South of Spain with Lisbon (12 destinations)

Customer Reviews

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  SHIRLEYLAWRENCE

  · April 26th, 2018
  Montsie wasnt great at giving us information about the optional extras so no one got to attend the flamenco dinner and show in Madrid. While she was always nice and friendly to me and my companion, at times she was rude to the other travellers. It would help if the guides could have copies of the city maps with them and mark the routes back to the hotel. We had to wait for the guides to get the maps from the information centres and then figure out how to get back to the hotel. some stops we could have missed and others we could have spent more time. Example, more time in Malaga and skip Marbella. When Maria joined us, we finally got information about the optional extras, but couldnt take advantage because there had to be a minimum of 15 people. You were lucky we decided to go with your tour because the details are very lacking until you confirm the trip. Also you send emails in Spanish only which is not good for people like me who only speak and read English. Maria was fantastic as a guide and a great asset to your company. She was training Ana and did a fantastic job. Ana has great potential to become another great asset to your company.
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  Europamundo commented on this review

  We are delighted to hear about your positive experience with our team. We extend our gratitude to you for helping us improve through your comments, and we assure you that we will continue to strive for a seamless service on your future trips with us.... Show more
  Trip date: April 2018

  Review collected by Europamundo
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  LORNA MRSEVIO

  · May 14th, 2018
  The tour was good overall and it was very convenient that the company can mix and match travellers of different itineraries. However, just some observations : 1. The last hotel in the itinerary, Lagoas Park, though having excellent facilities, was too far out of the city and the trip to get into the city for the local tour took more than an hour because of traffic; the scheduled earlier start which may have meant a missed or hurried breakfast caused a lot of complaints among the tour participants. Then too, since it was the last hotel in the itinerary and there was no more service on the last day, it was more expensive for us to move out of the hotel on to the next destination. 2. It is understandable that tour conductors would like to stick to the tour schedule, but I found it inconsiderate of Montsie to leave one young traveller in Retiro Park in Madrid for being five mins late. The traveller had misunderstood the meeting place - she thought it was the first gate, but eventually made her way to the right gate when she didnt see the group. Since there were only 7 of us in the group, it wouldnt have been such a big deal to wait a bit more and then adjust the time in the next stop to make up (the next destination, the bull ring didnt need an hour). I found Montsie abrupt, inflexible and not too cordial with the tour members. 3. Anna was very, very friendly, enthusiastic, cheerful, eager to please and thought of ways to make the trip interesting (eg Eurovision competition). I just thought it was unfair of Europamundo to leave a very young tour conductor, with not much authority and experience to be in charge of a very large group > 30, who might be called upon to act in an emergency. The scheduled early start from Lagoas Park caused the whole Indian group to raise their voices in understandable protest and there was a big uproar in the bus over this. Thankfully, it was all sorted out at the hotel after calls to the main office. Am sure, with more years in her position and more experience in dealing with large groups, Anna will be a big asset to the company.
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  Europamundo commented on this review

  Hi, Thanks for your feedback. We´ve noted your comment and passed it to our operations team to review for future itineraries.Europamundo team
  Trip date: May 2018

  Review collected by Europamundo
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  SOURABHKUMAR

  · January 15th, 2019
  The guides has explained everything very nicely so that no problem is there even while roaming alone in free time
  

  Europamundo commented on this review

  Thank you for sharing your feedback. We're glad to hear that you enjoyed the other guides on your tour.Europamundo team
  Trip date: January 2019

  Review collected by Europamundo
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  FlorinaStan

  · July 12th, 2019
  South of Spain and Portugal trip was fantastic! Good value for money as well; accommodation and guides (tour & local) were very good. I will recommend it to all my friends,
  

  Europamundo commented on this review

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us. Europamundo team
  Trip date: June 2019

  Review collected by Europamundo
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  JosefinaBarros-Davidson

  · August 1st, 2019
  I loved that a lot of the activities were included as well as the entrance fees to some sites we visited. The tours were informative and the guides were very helpful.
  

  Europamundo commented on this review

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤
  Trip date: July 2019

  Review collected by Europamundo
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  JoysannaRutledge

  · July 19th, 2019
  This was our first tour and we loved it! The tour and local guides were super friendly and informative. They always had time for questions. There were plenty of breaks and always taken in interesting places. I’m already thinking of booking another tour with Europamundo.
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  Europamundo commented on this review

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤
  Trip date: July 2019

  Review collected by Europamundo
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  MargaretPoole

  · September 24th, 2019
  It was a very well organized tour, with knowledgeable & experienced guides. There was alot of walking but we had prepared for that. The experience of visiting so many places in Spain was unforgettable! My fave was the Alhambra!!
  

  Europamundo commented on this review

  Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience during the tour.
  Trip date: September 2019

  Review collected by Europamundo
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  Mark GregoryBowyer

  · January 7th, 2020
  The trip and itinerary was excellent and it was great value for money. We saw and did heaps and exceeded our expectations
  

  Europamundo commented on this review

  Your feedback is valuable, and we look forward to welcoming you on another fantastic journey in the future. Europamundo team
  Trip date: December 2019

  Review collected by Europamundo
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  MalissaLong

  · January 29th, 2020
  What I liked about the tour was the beautiful places, history, culture, bus ride. The hotels and breakfast buffet and great staff from tour guides ( loved them all. Very knowledgeable) to staff at the hotel’s.
  

  Europamundo commented on this review

  We are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:
  Trip date: January 2020

  Review collected by Europamundo
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  AsmaGhafoor

  · August 3rd, 2022
  We enjoyed our tour with our fellow travellers and guides—especially Ann and Sabrina with a lot of energy, and others with good historical knowledge. Though there is still room for improvement in scheduling the time when the weather is hot and there is not much to see in the town. And we were short of time at places where more things to do. Overall we enjoyed the tour.
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  Europamundo commented on this review

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us. Europamundo team :)❤
  Trip date: July 2022

  Review collected by Europamundo