Best of the Northwest

Customer Reviews

• WM

  William

  · September 21st, 2023
  Overpriced and false advertising about the age limit resulted in a poor overall experience. The tour itinerary and the leader/driver were excellent and would get 5 stars however Acacia advertise these tours as exclusively for people 18-39 and this simply wasn't the case. When we arrived half the tour group were elderly (well into their 60's and 70's) and that meant straight away the group was divided into the young and the old. This also meant that I was partnered with an old man in my accommodation who snored so loudly it was completely impossible to sleep, even with ear plugs. This meant I was left with no choice but to pay more money to upgrade my accommodation to a single room and this simply blew out the cost of this holiday. I paid approximately $1400 more for the accommodated version of this tour so i could ensure i got a decent night sleep, but then had to pay another $500 or so to upgrade during the tour for my own room. If I had been on the camping version of the trip to start with I would have likely saved close to $1000.
  Show more
  

  DERTOUR commented on this review

  Dear William, Thank you for your review of our 21-day Serengeti to Victoria Falls Adventure Accommodated Tour. We are always grateful for the feedback. I regret any misunderstanding about our tours, especially from someone who has travelled with us... Show more
  
  Trip date: August 2023
• A

  AndreaDamiani

  · August 2nd, 2019
  Starting this trip, I was a little worried about how I would be solo travelling in Africa. Moyenda was an amazing tour guide who is full of information and if he doesn’t know the answer to your question he’ll be sure to find out. He is very easy going with getting to know everyone and making sure we have the best trip possible. My trip wouldn’t have been the same without Moyenda!
  Show more
  

  DERTOUR commented on this review

  Oh wow! What lovely words, we'll let Moyenda know for sure, thank-you! So pleased you had a great experience as a solo-traveller and hopefully you will be back exploring Africa soon. Kindest Regards, the Acacia Team.
  
  Trip date: July 2019
• A

  A TourRadar Traveller

  · June 13th, 2018
  Liz is fantastic, she really highlighted my trip with her positivity and hospitality. I look forward to doing another trip with her again soon! The food was some of the best meals I've ever had, great locations visited and nice to connect with the locals to get a sense of thier culture.
  Show more
  Trip date: May 2017
• A

  A TourRadar Traveller

  · June 10th, 2018
  Ben was wonderful and the trip exceeded all of my expectations. I learnt so much and saw so much and I can’t wait to go back one day and experience it all again. I think about this trip and the people I met every day! A very unique experience with an incredible group of people.
  Show more
  Trip date: December 2016
• 

  Emily

  · July 29th, 2014
  An absolutely fantastic experience. The itinerary was so well orchestrated, and our tour guide and driver were both so knowledgeable and awesome fun. A trip I will remember forever.
  Trip date: June 2014
• 

  Leigh

  · July 21st, 2012
  Excellent trip, great guide, well organised. Really good food.
  Trip date: June 2012