Chile Austral Tour Companies

Tour company (Hi Argentina) books all the accomodations, bus tickets, and ferry ticket for you. The W-Trek is popular and well marked, so it's perfectly fine (and probably even better) to do without a tour guide. Some of the information in the itinerary they provide needs to be updated. On the last day of the itinerary, it said conflicting things about where the meeting points were for the ferry and the bus back to Puerto Natales. You have to carry ALL of your stuff with you on days 3-4 of the itinerary, so keep a room in Puerto Natales with our stuff and only bring the essentials for this trip. Also most places accept card, but bring cash (Chilean pesos) for backup. There are NO ATMs in Los Torres

Amazing 4 days! Food and hospitality at the Refugio’s was incredible. Routes clearly marked. All in all great experience. Be sure to check all your documents before going as we had some mistakes in ours but it was an easy fix ahead of time.

From booking the trip to returning home, my experience was very positive. The excursions and accommodations were top tier—I even said that the hotel was the best I’ve ever stayed in. At times throughout the stay, I had questions and the agents of TourRadar answered in a timely manner. The detailed itinerary, including directions for navigating the airport, were quite helpful. I would absolutely book through TourRadar again next time.

The tour was great, and the guide was friendly and courteous. Overall, I enjoyed it very much. One point is that it would be nice to have English speaking guide so that it does not give the impression of missing some information while two-third of what the guide was explaining in Spanish was not missing anything in English part.

The itinerary was not accurate. There was also no communication when changes were made regarding the itinerary. There was also late accommodation's arranged since there was nothing actually planned for the day. The only contact available then blamed the customer for their lack of preparedness.

Great extraordinary experiance.

Epic adventure, everything was perfectly organized

Hi Tina,We are well thank you and trust you are too.We certainly enjoyed our trip to Argentina and Chile, and would not hesitate to recommend Say Hueque.We choose Say Hueque due to its prompt feedback and attention to detail. Our favorite hotels were Gray Lago and Altos Ushuaia. Our favorite excursion was Tierra Del Fuego & Torres Del Paine. Scenery and expert guides. If I need to mention the best guides were Matheus @ Huellas der Sur & Joachim @ Canal fun.I had only two comments I would like to say: Mirador Del Lago Hotel rooms and linen were looking old. Altos Ushuaia Hotel was substandard for our level of travel. All the rest was great!

We had an amazing time in Argentina/Chile and many thanks to Say Hueque for arranging most our transfers and some of our hotels. Our couple friends used Say Hueque for their Argentinian travels and recommended it to us, this made us to choose to work with you. We also do not know much about Argentina and we are not to familiar with Patagonia (which is the main purpose of our trip) and needed some help in transfers and excursions. The highlight of our trip was definitely Patagonia and Iguazu falls. Patagonia, in particular, Torres del Paine is just absolutely spectacular. The hotels we stayed in all had a different vibe and character to it, which we liked. The transfers between towns, airports and excursions went all smoothly. Our favorite hotel is Torres del Paine, Las Torres. It´s a little fancier than the others but homely and cosy at the same time. Its location, right in the park was just so stunning, having to wake up in the mornings to the sight of the park was just wonderful. The hosteria we stayed in El Chalten was also lovely, small but homely and cosy. We chatted and met quite a few people, I guess thats the beauty of staying in a quaint hosteria! Also loved the mountain refugee in the woods we accidentally stayed in ( this was suppose to be the Eco Domes but nevertheless we had an amazing time), it was so tranquil and quiet. Great to get away from connectivity some times. The iguazu excursion was superb, great tour guide very informative. Both excursions at the Perito Moreno glaciers, one which was included in the package and the other mini trek up the glaciers, were wonderful. But I must say the excursion from El Calafate to Torres del Paine is the winner! Absolutely wonderful tour guide, very attentive and always making sure we are fine especially at the border controls. Humorous and love listening to his exceptional knowledge in the geology of the park. So all guides were wonderful but the Torres del Paine one is the winner. We were so glad that we took the bus to Mendoza as the bus ride was absolutely terrifyingly gorgeous, cutting through the Andes mountains. We didn’t expect it to be a highlight but we are so glad we did it. It was such a beautiful ride and we got amazing seats right up front! We noticed that we could have gotten in earlier connecting flights so maybe next time, if you can give options of flights on the day of flying and we can make our choice based on our schedule say if we rather pay a little extra but will leave a little earlier. Its similar to the options you gave us for hotels, you can also give us for flights. And to ask where we will also need baggage allowance for the flights. But in all, we had a unforgettable time and left with wonderful memories. Thank you to all three of you!

An Unforgettable W-Trek with Una Raymi – Highly Recommended! We recently had the incredible opportunity to embark on the W-Trek in Torres del Paine with Una Raymi. I can honestly say it was an experience of a lifetime! Tour Guide: Francisco Francisco was an outstanding guide. His knowledge of the region, its history, and its natural surroundings was impressive, but what truly set him apart was his passion for the park and its conservation. He shared fascinating insights about the wildlife, geology, and Chilean culture. He also ensured everyone felt comfortable and safe during the trek, pacing the trek according to our abilities. His personality and philosophy created a relaxed atmosphere and made the whole experience particularly memorable. Chef: Yamila A huge shoutout to Chef Yamila, who made every meal on the trek feel like a gourmet experience. After long days of hiking, having a fresh, delicious meal waiting for us was a real treat. Yamila’s meals were not only nutritious but also creatively prepared, with a mix of local flavours and international flair. It was a pleasant surprise to enjoy such high-quality meals in the middle of the wilderness – everything from hearty stews to fresh salads and sweet treats! Yamila’s dedication to keeping the group fueled and happy was much appreciated and we certainly felt spoilt when eating our gormet meals amongst the other campers. The Trek Itself The W-Trek itself is nothing short of breathtaking. The landscapes are otherworldly – towering granite peaks, crystal-clear lakes, vast glaciers, and lush valleys. Each day brought new vistas, and with Francisco’s expertise, we were able to get the most out of each stop. Logistics & Support Una Raymi did a fantastic job coordinating the logistics of the trek. Everything was seamless, from the transportation to the campsites. The tents and gear were all of great quality, and we had the comfort of knowing that everything was taken care of, leaving us to focus on the adventure itself. The team was incredibly professional, making sure we had everything we needed and clarifying all our doubts and answering all of our questions. We had booked the refugios, but these had sold out and so we camped instead - this suited us perfectly well and we had privacy that we wouldn't have with a dorm room, but I would recommend that you remain flexible when making your bookings as this can happen during the high season. Extra money we'd paid for this was refunded promptly by the company. We also needed to change the order of the treks slightly due to challenging weather conditions on one of the days - again we benefitted from the expert insight of our guide to make this adjustment and were grateful for this, had we attempted things on our own we probably wouldn't have known to make this change and would have struggled with the weather. Overall, I couldn’t have asked for a better team to experience the W-Trek with. Francisco, Yamila, and the whole Una Raymi crew made this journey truly unforgettable. If you’re thinking about taking on the W-Trek, I wholeheartedly recommend Una Raymi – they’re experts in making this incredible trek as enjoyable and memorable as possible!

Unprofessional from start to finish … this tour was probably the biggest expaction mismatch I’ve experienced travelling over 70 countries and doing 10+ guided hiking trips. I struggled to get bookings directly with the refugios so weighed up this guided tour option against an unguided fully booked package for the same price with another company. I sincerely wish I’d been patient and continued trying with the refugios, or gone with another unguided experience with better quality accommodations and restaurant catering (to match the price), and a more social experience. Contrary to my expectations the guided tour was not a group - it was just the guide, so it was actually quite an isolating experience. Rather than being in the nice rooftop pre pitched tents or dorms like others on pre booked tours who paid similar prices, I was in a tent carried by the guide or a basic pre-pitched tent, which left me feeling like I paid for first class but got seated in an exit row in economy. Similarly, the guide cooked all the meals and, whilst he was a good cook, vegetarian wasn’t his forte, and this meant I missed out on the experience of sharing meals with other travellers. I also felt like the guide was cooking for himself - despite being the only guest, but he didn’t ask what I wanted. The pre- and post-trip accommodation was also a debacle and I had to chase repeatedly for details to be confirmed. When I returned to Puerto Natales I had to wait for 2 hours with my luggage for this to be arranged.

If you are over forty forget G adventures. You’ll be treated with disrespect, risk getting booted from the trek with NO financial compensation if you happen to be part of a group of 20 year olds- something over which you have no control. This is because there is a minimum pace you have to maintain (this info is not in the descriptions). That pace is set by the group composition. That means that although you are fully capable of completing the hikes in reasonable time but not at the pace of a 20-something, you still risk getting booted from the trip. The guides are arrogant and insensitive. And. As an aside, the food is quite awful. And I repeat-if you are asked to leave at their discretion - they refuse to refund your very considerable fees. Avoid G Adventures!!!

The tour itself is really good, but just short and shorter than advertised - 3.5 days instead of 6. To advertise the first day as the beginning of the tour I find questionable, because we had original only ekne half hour introductory talk, nothing else. For this it is then dkch quite expensive. It would be good if that is more adequately clear in the description, transparency would be helpful here. Because the tour itself is always worth it.

I received prompt communication from the host throughout the tour, and they were helpful with processing refunds for missed tours, etc. I had a great experience with this tour, the excursions were well chosen! A few things to note is that the Penguin tours can be cancelled due to weather (ours was) and on the guided Torres Del Paine hike the guide has full discretion on whether they will allow you to finish the hike. For our group they forced us to turn back, due to deeming our group unfit to finish, meaning we didn't get to finish the hike (the hike itself was decently challenging but pretty standard compared to other popular hikes in parks like Yosemite, Banff, etc)

All the transport as well as the daily tours that were setup went flawlessly. Tour Radar uses a number of top notch tour organizations to provide the variety of excursions we had on out trip. We had an early morning return flight out of Punta Arenas at the end of our trip, and since the last half of our trip was in Puerto Natales, which is a 3 hour bus ride away, we elected to stay an extra day as a transport day to get the bus back to Punta Arenas, stay an extra night there, and then go to the airport the next day. The local pickup person in Puerto Natales was able to arrange this for us. You may want to consider that instead of trying to get up before dawn for a 3 hour bus ride to the airport. A+ to all at Tour Radar as well as the tour groups they contract with. Thanks

Amazing trip! Eve was on every detail of the trip and she even helped us to book the domestic flights needed for the trip. In my opinion El Calafate is a destination that everyone should visit in Argentina and the visit to Perito Moreno Glacier, the guide Paula was very knowledge and extremely experience and the full day to Torres del Paine is a great option if you don't have many days to stay inside the national park. The hotels selected by People Travel were incredible, specially Altiplanic Hotel at Puerto Natales, unspechless.

Altought we would have preferred to travel in the summer season due to the weather, everything was amazing. El Calafate has plenty of options to do and Perito Moreno Glacier was absolutely incredible and Torres del Paine in Chile really worth the visit! Both were very nice destinations. Mercedes was so kind and took care of flight changes in our arrival. Thank you!

Everything wqs perfectly organised

Dishonest total surprise not recommending