Petra Tour Companies

Amazing! I can only tecommend this tour!

Our guide, Mohammed Zanoon was amazing. The whole trip went off without a hitch. Jordan is so beautiful from Dana to Wadi Rum. Will definitely go back!

It’s a tour that’s always on the go but we got to see and do a lot in a short amount of time that we have in the region. The accommodations exceeded my expectation.

I was booked on the Ancient Sites and Epic Nights 8 day trip which (I think) departed from Jerusalem on the 29th January. Owing to the synagogue shootings on the 27th January in East Jerusalem followed by the shootings in the old town on the 28th I no longer felt it safe to make the trip. I fully understand the Ts and Cs around late cancellations and I also believe it to be right that the trip should run if possible if people still have the risk appetite to do it. What I would expect from any reputable tour company (which I thought G were having been a customer of theirs for 15 years) is empathy for the situation and respect for the individual risk appetite of the customer given the extreme circumstances. I expect the company to explore solutions to try and at least recompense the customer in some way for the costs that aren't sunk on G's end. Instead what I encountered was representatives of G attempting to gaslight me by telling me the trip was safe to run and everything was fine on the ground (unless their people on the ground have special intelligence how can they possibly know that) and cynically try and force me to formally cancel the tour as quickly as possible which I suspect was a way to try and force through a non-refund before any decision was made by head office to cancel the tour and therefore maximise their profits. I have been left extremely cold and disappointed by my experience with G Adventures and think I would never book with them again.

I'll start with the good. The tour itself is really good, the things that you see are breathtaking but the poor organisation of the tour mean that sometimes you can't enjoy the experience. Just so that other people are aware Tour Radar don't actually organise the tour they give this responsibility to another company called Bamba experience, but they also are not the ones organising the tour, the tour is actually given by Tourist Israel so probably easier to book directly with them. It took me a few days to just find out where the meeting point was. I emailed Bamba experience and this agent replied that the meeting point was in Tel Aviv. Not sure if they realised that is an entire city and not a place. Eventually I did find out where it was. When i first arrived at the meeting point no one knew who the first two companies were. Tourist israel is only mentioned in one of the many emails that they sent me so it was very difficult to know what i should ask about. I asked the driver if i was in the right place he told me he's not the tour guide, just the driver. I tried calling to ask on their 24h phone line and of course no one answered. I asked people around and some were on a 2 day tour some on a 4 day tour. Since mine was 3 i thought it might be a different one. Then i spoke to someone who was on the 3 day tour. On a whim i got on the bus. We drove all the way to the border without anyone checking tickets or anything like that. The border crossing takes about 3h - not the tour's fault but just a heads up. We get on the Jordanian side and there was no one from tourist israel, just this guy saying 'fun time, fun time'. Someone tells him that we're not with fun time but if he knows where the guide from tourist israel is and he's like oh yeah they are the same thing. This is something we were meant to somehow know. We go with him and my name wasn't on the list. I start calling them abd sending emails and they just told me they were gonna look into it. Eventually the border allows me to go and we continue the journey. Few hours later i ask the guide if he has heard anything else from the agency and he's like yes, did i not tell you? When we got to Petra, on our lunch break there was thus guy asking people for payment. I told them that i have already paid but they guy said that he doesn't care that he hasn't received the money and if i want to get back on the tour bus then i had to pay again. Given that my options were wuite limited i paid again as I didn't want to be left in Petra. Then I got back in touch with the agency and they ensured me that they will sort it out in a few days. It took over a month and constant emails for me to get my money back and every day they would tell me i would have my money in 2-3 days. We also didn't get to sleep in the Bedouin camp as promised in the offer, hotels were 2 stars max and the food was pretty bad. Again, the sights are amazing and well worth seeing but the organisation of the tour is deplorable. My advice is to book directly with tourist israel as they seem to be the only ones in the area actually organising tours, but ask first.

Amazing tour. Tour guide was informative and knowledgeable. The itinerary was good although could be a bit rush if tour members are not fit enough to walk around. Wadi rum is otherworldly, probably could stay 3-4 days even.

It was a wonderful tour and provided me with many Fantastic experiences. Hotels were good. Tour Guide, Mr. Khaldoun Alshawish was very knowledgeable and supportive to older participants in his group. I am very grateful to him for his service.

We have the best guide & Driver in Jordan. I met new friends in our group tour. The Hotel in Amman is not comfortable, same in Wadi Rum. The cruise was cheap boat , dusty…Never go on October extremely HOT…

Overall, the tour was exactly as advertised - from airport pickup, exellent guides, good vehicles and good hotels.

jordan is a very safe country and the petra was far more impressive of a sight than one might expect. the travel agency was spot on and mustafa was an amazing driver and guide !!

It was an excellent experience. Some ideas for improvement are to provide times re: departures and provide possible side trips that can be booked upon arrival. We had a free day in Amman and ended up booking a driver but would have preferred to book with you (if I had known the day was free). We loved the extra day on the yacht to go snorkelling but could have had more time I either Wadi Rum or Petra.

Superlative from the moment I arrived at the airport and was ushered thru immigration. Every site was carefully chosen and the outstanding driver & guide (Daniel) were flexible in altering the schedule to meet the needs of the group. The lodging was wll above par as was the travel van. My only critical remark would be the trip needs to be 48 hours longer as a lot was crammed into the alloted time. Communications with Exodus were very good before the trip. Job well done!

The tour was very good. One thing that bugged me was the tip we needed to contribute to. According to the trip notes, the participation was optional and the amount could be decided by us. Which was not the case. I'm not saying I wouldn't have tipped, the driver and the bedouin family who transported and cooked for us more than deserved their money. Perhaps the information needs to be clearer.

Odynovo was wonderful to work with planning our epic trip to Turkey and Jordan. We were easily able to customize our itinerary and upgrade our accommodations in certain locations. This was our first time doing a tour through a travel agency and it definitely made our experience much more seamless. We were about to move from one hotel to the next with ease and our drivers were always ready and waiting on us when we arrived. I feel like we were able to cover much more ground and get deeper insights thanks to Odynovo.

The Saudi Arabian tour was poorly organized.

The overall tour was well organised. However we got a substandard accommodation on the first day of the tour at Amman. Other days the stay was good

Traveling with Jordan Horizons Tours was an experience we will cherish forever. The level of service and attention to detail was remarkable. Our guide was not only knowledgeable but also made us feel like family. The itinerary was perfectly balanced, allowing us to see the highlights of Jordan while also enjoying some leisure time. This company truly knows how to create unforgettable journeys

If you're looking for a comprehensive and enriching travel experience in Jordan, look no further than Jordan Horizons Tours. Their team of experts ensures that every aspect of your journey is seamless and enjoyable. From the stunning landscapes of Wadi Rum to the bustling markets of Amman, every moment was perfectly curated.