Costa Rica Adventure

Customer Reviews

• J

  Jillian

  · August 10th, 2024
  This trip in Costa Rica was honestly such an amazing trip!! There was such a variety of activities and things you normally wouldn't get to experience (like the homestay with a local family). We got to experience all different environments from jungles to hot springs and ending in a beach paradise! Luis was THE best guide with amazing vibes and every food item he recommended was delicious and very south American/Costa Rican cuisine
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  Trip date: February 2024
• D

  Dani

  · August 10th, 2024
  This tour had the best of everything - stunning landscapes and wildlife, local community impact, adrenaline fuelled adventures and beautiful beaches and snorkelling. Our tour guide Luis did an incredible job of always bringing positive energy, making the group feel like a family and always having excellent food and drink recommendations and sorting restaurant and bar bookings for us. I honestly had the best trip and would recommend to anyone!!
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  Trip date: February 2024
• MM

  Mariah

  · July 16th, 2024
  This trip was amazing! I did things I never thought I would do and really stepped out of my comfort zone! I made friends for life and it was such an amazing adventure and healing journey for me. I will cherish this trip forever.
  Trip date: July 2024
• LB

  lou

  · July 15th, 2024
  Most amazing trip ever I never expected this trip to be so amazing, seeing the country from a point of view I never could’ve done by myself. Lau’s such an amazing guide but also an amazing person. She learned us so much things about Costa Rica and never failed to amaze us! Taking care of the group while still making a lot of fun. She’s a great guide who will teach you how to PURA VIDA!
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  Trip date: July 2024
• 

  Lili

  · July 14th, 2024
  A very active tour with lots of activities included but also many optional extras to choose from. A jam-packed and varied experience, shared with like-minded people and a super friendly, knowledgeable tour guide! Be prepared to spend extra money on meals out, tipping and extra activities, which adds to the overall cost of the trip
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  Trip date: July 2024
• 

  Elizabeth

  · May 6th, 2024
  Costa Rica is a beautiful country and the other people who signed up for the tour were great. However, the tour guide, Laura Badilla, harassed and bullied me during the trip to the point where I left the tour halfway through. From the very beginning, she was not friendly to me, did not say hello to me, and would not answer the questions I had (before and during the trip). I tried to be polite and nice to her despite this strange behavior, but her actions only got worse as the tour went on. She started to bully me even further and talked down to me like a child for no reason - this culminated with her yelling at me in front of everyone who signed up for the tour (as well as strangers on our bus) and explicitly trying to humiliate me in front of them. Her reason for the blowup? I asked the zipline place we were at if they had an extra key for my friends and my locker, as I had given our key to her but couldn’t find her. That day, I reported her to TruTravels and Tour Radar, but they did nothing to help me. I had tried to give her space the rest of the day of her mental breakdown, hoping it would all blow over. It didn’t. She showed up to my hotel room at 8 pm that night, banging on my door and yelling for me to open it. She had my number and if she wanted to talk, she had all day to text me or ask to meet up. I was extremely frightened by her showing up banging on my door. I contacted her boss, Ron, about this, and he did nothing to help me either. At this point, I felt extremely unsafe, so I decided to leave the tour. This was quite difficult for me as I was then a solo female traveler in a new country that I had only planned on being in under a group tour. TruTravels only refunded me for that blowup day and the days I wasn’t there, which I view was the bare minimum, considering their tour guide ruined the whole trip for me and even threatened me on a trip I PAID to be on. She also illegally gave some members of our tour tattooed.
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  Trip date: December 2023
• A

  Elizabeth Cole

  · May 6th, 2024
  Costa Rica is a beautiful country and the other people who signed up for the tour with me were great. That being said, this tour was an awful experience for me because of the tour guide, Laura Badilla. She repeatedly bullied me throughout the trip for no reason, talked down to me like a child, and treated me differently from the other people who paid for this tour even though I had done nothing wrong. This culminated in her screaming at me in front of the entire group with the intent of humiliating me. I have no idea why this woman did not like me but it doesn’t even matter - I paid to be on this tour and I should not have been treated this way by another human being, ever. After the humiliation incident occurred, I avoided her the rest of the day and hoped it would blow over. I also reported her to Tour Radar/TruTravels that day, who did nothing to help me. Instead of it blowing over, she showed up to my hotel room banging on the door and yelling for me to open it at 8 pm, when we were supposed to catch our shuttle at 5 am the next morning. I had a panic attack because she was so threatening. I contacted her boss, Ron, and he did nothing as well. Therefore, I decided to pre-emptively let leave the tour.
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  Trip date: December 2023
• 

  Deveaha

  · April 15th, 2024
  I thoroughly enjoyed my recent vacation The amazing accommodations, delectable cuisine, seamless transportation, would not have been achievable without the guidance of our exceptional tour guide, Lau. Without the support of TruTravel and Lau, the extensive exploration and diverse experiences within the ten-day duration would have been unattainable for me in Costa Rica. Thanks to the meticulous planning and personal touch provided by TruTravel and the charismatic presence of Lau, I was able to explore diverse regions of this beautiful country and create memories that will undoubtedly last a lifetime. Lau played a pivotal role in enhancing the overall quality of the journey. She was a perfect blend of enjoyment and knowledge, demonstrating both care and entertainment throughout the trip. She had insightful recommendations for culinary delights and engaging activities. It is a rare find to come across someone who can effortlessly blend professionalism with genuine care and charisma. This balance contributed significantly to the success of the journey. Lau was able to provide help dependent that was specifically tailored to each person within the group, going above and beyond to make sure we were all satisfied and taken care of. She was also able to provide various information on questions that were presented and we can see just how much she cared about the people she was with. Lau’s influence transformed this vacation into a truly remarkable and unforgettable experience.
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  Trip date: April 2024
• BB

  Beth

  · April 15th, 2024
  Lau was an incredible tour leader, her enthusiasm, knowledge, commitment and obviously love of the country made it such a great experience! I honestly could not have asked for a better leader, she went above and beyond to make sure all requests/needs were catered for and that we got the best possible experience of Costa Rica and everything the amazing country had to offer! She was always willing and keen to help with anything we needed and made sure we all knew everything we needed to about the day and plans, and more! There was so much to do and offered to us throughout the 10 days - it was amazing! Thank you for a brilliant 10 days!!
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  Trip date: April 2024
• SH

  Sam

  · April 15th, 2024
  Had an amazing time here!. Lau was a great guide. She was so helpful and kind!
  Trip date: April 2024