Mackinac Island (Chicago, IL to Southfield, MI) (2026)

Customer Reviews

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  Barbara

  · October 30th, 2024
  I can't say enough about this trip. There was plenty to see and time for shopping, looking around etc. The tour manager was one of the best!! She was always available when necessary.
  Trip date: May 2023

  Review collected by Collette
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  Pamela

  · October 30th, 2024
  Absolutely beyond our expectations. First, Jen went above and beyond in organization and knowledge. She and our bus driver Andy were the best! We had a great mix of planned activities and free time. The Grand Hotel and all of Mackinac were like a fairy tale. The restaurant choices were outstanding. I chose Collette because it also included Frankenmuth and we were not disappointed. However, more time in the Christmas store would have been good , but that’s just me. Our rides were spaced wonderfully with stops in between that made them feel much shorter. My only complaint. The bus needs cupholders and a pouch on the back of the seat.
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  Trip date: May 2023

  Review collected by Collette
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  Maryann

  · October 30th, 2024
  I liked Chicago very much. The hotel was my favorite. I could have spent at least another day there.
  Trip date: May 2023

  Review collected by Collette
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  Bonnie

  · October 30th, 2024
  Breakfast meals generally were disappointing, fake eggs, no pancakes, no French toast at some. Didn't care for Grand Hotel buffet breakfast, but off menu was good. Dinner meals could have been better, except for Welcome Dinner. Didn't care for dinner choices. Was disappointed with Grand Hotel meal first night. I've had better elsewhere. Didn't like that dinner was so late in evening. Too close to bedtime. Didn't like that had to dress up so formally each evening. Farewell Dinner was disappointing, didn't care for dinner choices. Would have thought a better restaurant. Didn't care for Chicago bus tour. Guide needed to use megaphone when off bus or ear buds/radio, we couldn't see what she was talking about most of the time. Tour manager suggested we go on river boat tour. It was expensive and covered the same things we heard on bus tour. Meijer Gardens was good, disappointed that Japanese gardens were under renovations. Alden Dow tour was awesome. Would have liked to be able to take pictures inside though. Ford Museum was very good. Much more than expected. We had trouble finding some things even with the map, very few employees around to get assistance. Greenfield Village wasn't exciting, we have way better one at home. Mackinac island was fun, nice town, great shops and museums. However, after our carriage ride tour, the driver was supposed to let us off at one of 3 places -the Fort, downtown or back at Grand Hotel. He stopped at the Fort, but made everyone get off downtown except girl scouts. Dick has heart condition and can't was far at a time. He didn't have phone number to call for a taxi and had to walk all the way back, stopping many times to rest. He was exhausted by the time he got back. Tour guide was pleasant, but didn't rotate seats on bus much, hard to understand what she was explaining. She was at front of bus explaining things, pointing out things, we couldn't hear, or see what she was pointing out. I had hard time figuring out what she was explaining. Seat rotation was one seat at a time. We started in middle on one side and ended up in rear on same side, never made it to front. Other tours rotate 4 at a time. Bus driver didn't explain bus procedures, emergency procedures, bathroom procedures, etc. WHY DON'T YOU HAVE LONGER SURVEY TO RATE EACH HOTEL, EACH RESTAURANT, EACH TOUR ETC, LIKE FOR PAST TRIPS WE'VE TAKEN? Hotels were generally good. Westin was too far from other restaurants and it was dangerous to walk to them. While we were in the restaurant an alarm went off. The staff had no idea what to do. They said it never happened before. They didn't have us evacuate. The staff needs to be trained. Collette might want to suggest book to read before trip: Devil in the White City, by Eric Larson.
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  Trip date: June 2023

  Review collected by Collette
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  Richard

  · October 30th, 2024
  Didn't care for most dinners, except Welcome Dinner. Tour director could have been clearer when explaining on bus. Didn't like having to dress up formally at Grand Island.
  Trip date: June 2023

  Review collected by Collette
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  Connie

  · October 30th, 2024
  The car you picked us up in in Chicago was not the right car to be picking up six singers in. We had to climb over the backseat to get to the third one row of seats. It should’ve been more like the van, that picked us up in Stockton and took us to San Francisco.
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  Trip date: June 2023

  Review collected by Collette
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  Sue

  · October 30th, 2024
  Every thing was good. My favorite other than the island was the boat tour in Chicago.
  Trip date: September 2023

  Review collected by Collette
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  Charolette

  · October 30th, 2024
  Secret Garden
  Trip date: May 2024

  Review collected by Collette
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  Devona

  · October 30th, 2024
  We had an excellent time and Chad was wonderful!
  Trip date: June 2024

  Review collected by Collette
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  Elizabeth

  · October 30th, 2024
  Fabulous tour guide, friendly and knowledgeable. Lots of fun.
  Trip date: June 2024

  Review collected by Collette