Dear Felicity Ann Moran, Thank you for sharing your feedback about your Vietnam - 12 Days tour with Legend Travel Group. We truly appreciate your insights and regret that some aspects of your experience did not meet your expectations. We have attempted to reach out to you multiple times to better understand which specific guides and locations did not meet your expectations, but we have not yet received a response. Please know that we take such feedback very seriously and are committed to continuously improving our services. Additionally, we kindly ask for your understanding that your travel period fell during the super peak season, which may have affected certain aspects of the tour that were beyond our control. However, we acknowledge the importance of quality service regardless of the season, and we have already taken action to enhance the training of our guides to ensure the best possible experience for our future travelers. We truly appreciate your recognition of Danny’s outstanding service, and we remain dedicated to providing our customers with exceptional travel experiences. Should you wish to discuss your feedback further, we would love to hear from you. Thank you again for choosing Legend Travel Group, and we hope to welcome you on another journey in the future. Best regards, Tony Bui/ Legend Travel Group

Dear Sebastian, Thank you for taking the time to share your review of Discovering Thailand: An Exotic Adventure from Bangkok to Koh Samui 11-Day. We truly appreciate your feedback and are delighted to hear that you found the tour interesting and well-organized, and that you enjoyed the experiences with our knowledgeable guides—especially Dare in Chiang Mai. We will be sure to pass along your kind words to him! Regarding the stop at the gem factory, we would like to clarify that stopping at shops, rest areas, or gem factories during the journey is a normal practice in Thailand. These stops are not only opportunities for travelers to explore local crafts but also serve as convenient restroom breaks, as many customers appreciate having a chance to stop mid-journey. Please note that purchasing products at these locations is entirely optional, and no one is forced to buy anything. We truly appreciate your understanding of these common travel practices. We are so glad you enjoyed the elephant experience and Pig Island, and we appreciate your feedback about flight information—we will continue working to improve our communication to ensure the best experience for our travelers. Once again, thank you for choosing Legend Travel Group! We hope to welcome you on another adventure in the future. Best regards, Tony Bui/ Legend Travel Group

Dear Karla, Thank you so much for your 5-star review of the Highlights of Vietnam and Cambodia via Mekong River – 15 Days tour! We are truly delighted to hear that you had an amazing experience and that everything—from the friendly and knowledgeable tour guides and drivers to the well-organized itinerary and welcoming hotel staff—met your expectations. Your kind words mean a lot to us, and we appreciate you highly recommending TourRadar. At Legend Travel Group, we are committed to providing our guests with seamless, enriching, and memorable travel experiences, and it brings us great joy to know that we achieved that for you. We hope to welcome you again on another adventure in the future! Until then, happy travels and best wishes. Best regards, Tony Bui - Legend Travel Group

Thank you, Toni, for sharing your experience and for your kind recommendation! We are delighted to hear that you and your family had a great time exploring Vietnam and Cambodia with us. We understand that travel preferences vary, and for those who prefer a more relaxed pace or additional free time, we are always happy to assist in customizing the itinerary or extending the trip to allow for more leisure and exploration. Regarding accommodation, we appreciate your feedback! You initially booked the tour with 4-star hotels, but for future travelers who prioritize luxury and comfort, we offer the flexibility to upgrade to 5-star hotels at any time. Thank you once again for choosing Legend Travel Group. We truly appreciate your support and hope to welcome you on another adventure in the future! ????✨

Thank you so much, Maria Cristina, for your wonderful review and for sharing your amazing experience with Legend Travel Group! We are thrilled to hear that you enjoyed every aspect of your trip, from the well-paced itinerary and breathtaking destinations to the luxury hotels and delicious cuisine. Our team takes great pride in providing top-notch service, and it’s truly rewarding to know that our tour guides made your journey even more special. Your recommendation means the world to us, and we would be honored to welcome you back for another unforgettable adventure in the future. Vietnam and Southeast Asia always have more to offer, and we look forward to being part of your next journey! Thank you once again, and see you soon on another exciting tour! ✨

Dear Paula Margarida Ferreira Do Vale Silva Novais, ✨ Happy New Year 2025! ✨ Thank you for taking the time to share your feedback about your Vietnam and Cambodia - 14 Days tour. We truly appreciate all reviews as they help us continuously improve our services. However, to ensure clarity and avoid any misunderstandings for future travelers, we would like to clarify a few important points regarding your concerns: 1️⃣ Tour Selection & Itinerary This tour package was publicly available, and we did not recommend or suggest it specifically to you. You made the decision to book the tour after reviewing the itinerary yourself. Travel preferences vary from person to person. If you felt that Hoi An was too long, you could have opted for a customized itinerary before booking instead of following a fixed-group tour. 2️⃣ Pricing & Hotels The tour price was publicly displayed before booking. If you believed the cost was too high, you had the option to not proceed with the booking. If you had reached out before departure expressing concerns about pricing, we would have gladly canceled and refunded your trip. 3️⃣ Tourist Shops & Hoi An Experience Hoi An is a UNESCO-listed heritage town and one of the most admired destinations globally. If you felt pressured into making a purchase, please provide receipts or any supporting documents, and we will escalate the issue with local authorities. 4️⃣ Tour Guide & Language Concerns We understand that English may not be your first language, and we apologize if some explanations were challenging to understand. Our tour guides are trained professionals, but if you had any difficulties, we wish you had informed us during the trip so we could offer immediate assistance. We respect all customer opinions, but we also feel it is important to provide context for future travelers reading your review. Once again, thank you for traveling with Legend Travel Group, and we hope you had some memorable moments despite your concerns. Best regards, Tony Bui/ Legend Travel Group

Thank you for your fantastic review! ✨ We’re delighted to hear that you had such an amazing experience on the Highlights of Bangkok & Phuket 5 Days tour. Our guides, Anna and Peer, take great pride in showcasing the best of Thailand, and we’re so glad they made your journey even more special. The visit to Bangkok’s iconic temples and the breathtaking Phi Phi Islands are truly unforgettable highlights, and we’re thrilled that you enjoyed every moment. Your kind words and 5-star rating mean the world to us! We hope to welcome you on another adventure soon. Thank you for choosing Legend Travel Group for your journey through Thailand! ✨

Dear Dipty, ✨ Happy New Year 2025! ✨ Thank you so much for sharing your feedback about your recent Vietnam and Cambodia - 12 Days tour with Legend Travel Group. We are delighted to hear that you enjoyed the trip, especially the transportation, friendly staff, and the service provided. We truly appreciate your comments regarding the accommodation and schedule. The preferences of each customer can vary greatly, and we strive to select hotels that offer the best quality in terms of facilities, amenities, well-trained staff, and good breakfasts. However, we understand that your style and expectations may differ, which might explain why some accommodations on the tour did not fully meet your standards. Your suggestions will certainly be taken into consideration as we continuously review and improve our offerings. We also acknowledge your feedback about incorporating more downtime into the schedule. Our team is always looking for ways to make our tours more enjoyable and accommodating for all travelers, so we value your input greatly. Thank you again for choosing Legend Travel Group, and we hope to have the opportunity to serve you in the future for another memorable adventure! Best regards, Tony Bui/ Legend Travel Group ✨

Dear Sarjit Kor Kathy Ng, - Happy New Year 2025! - Thank you so much for sharing your wonderful 5-star review of our "Vietnam - 10 Days" tour! We are thrilled to hear that you found the trip well-organized throughout your journey and that every aspect, from transportation and accommodation to meals and guides, met your expectations. Your kind words inspire us to continue delivering exceptional travel experiences to all our customers. It was our pleasure to have you join us, and we truly appreciate you recommending our services to others. We hope to welcome you back on another adventure in Southeast Asia soon! Best regards, Tony Bui/ Legend Travel Group

Dear Paul King, ✨ Happy New Year! ✨ Thank you so much for sharing your review of the "Best of Vietnam from Saigon to Hanoi 7 Days - Super Save" tour! We are thrilled to know that you found the trip to be a good value for money and that you were satisfied with the transportation, accommodation, meals, and our guides. Your kind feedback motivates us to continue providing exceptional experiences for our travelers. If there’s anything we can do to improve or if you plan to explore other destinations in the future, we’d love to assist you again! Warm regards, Tony Bui/ Legend Travel Group ✨